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Home Documents & Policies List of Sub-Processors We’re using a number of sub-processors and service providers to run Userlist. We split them into three categories below, depending on the amount and types of data they process. Application infrastructure We use these sub-processors to provide our core application. All of them store and process data about you and some of them also store and process data about your customers. Sub-Processor Purpose Privacy Policy Heroku1 Hosting (backend) Privacy Policy Netlify1 Hosting (frontend) Privacy Policy Crunchy Data1 Hosting (database) Privacy Policy Dragonfly1 Hosting (database) Privacy Policy AWS1 Hosting (assets) Privacy Policy Ably1 In-app message delivery Privacy Policy SocketLabs1 Email delivery Privacy Policy Stripe Payment processing Privacy Policy AppSignal2 Monitoring Privacy Policy Gravatar Globally recognized avatars Privacy Policy Help Scout3 Customer support Privacy Policy 1 We use these providers to store and process your customers’ data on your behalf. 2 Our monitoring tools usually don’t get in touch with your customers’s data. However sometimes data might be processed to help with troubleshooting. 3 Our customer service tool doesn’t get in touch with most of your customers’ data unless it comes up in a conversation. Marketing We use these services to host and run our own marketing and communication with you. They never get in touch with any of your customers’ data, but may store and process data about you. Sub-Processor Purpose Privacy Policy Netlify Hosting (website) Privacy Policy Google Analytics Analytics Privacy Policy Ahrefs Analytics Analytics Privacy Policy Facebook Pixel Analytics Privacy Policy Front Email communication Privacy Policy Livestorm Webinars Privacy Policy Rewardful Affiliate program Privacy Policy Getsitecontrol Forms Privacy Policy SavvyCal Appointment scheduling Privacy Policy Zapier Automation Privacy Policy Internal tools These are internal tools we use to organize and communicate. We might keep data about you in there, but will never share any of your customers’ data via those tools. Sub-Processor Purpose Privacy Policy Slack Internal communication Privacy Policy Notion Project management Privacy Policy GitHub Project management Privacy Policy Zoom Internal communication Privacy Policy Google Drive File sharing Privacy Policy Book your discovery demo Let’s see how Userlist fits into the bigger picture of your SaaS business. You’ll learn about our automation features, integrations, proven lifecycle frameworks, and how we can help you hit your SaaS growth targets. Book a demo call