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Skip to navigationSkip to main content Invoca Trust & Security Trustworthy AI, documented. Invoca's AI agents run on the same controls that protect every conversation on our platform. You'll find certifications, governance, and subprocessor information here. Privacy PolicyOpens in new tab Filter by Invoca is an AI-powered revenue execution platform that connects marketing, commerce, and contact center teams to orchestrate seamless buyer journeys and turn every interaction into measurable, profitable growth. The Invoca platform features deep integrations with leading technology partners, enabling revenue teams to connect paid media investments to business outcomes, improve digital engagement, and convert more leads into sales. Invoca’s AI vision centers on using trustworthy, first-party data to deliver AI that is intelligent, authentic, and empathetic — connecting digital and human experiences to build lasting customer relationships. Top consumer brands, including Mayo Clinic, Mutual of Omaha, and Verizon, rely on Invoca to power profitable growth. Invoca has raised $184M from leading investors, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures. For more information, visit Opens in new tabwww.invoca.comOpens in new tab. Compliance SOC 2 ISO 27001:2022 PCI-DSS 4.0 GDPR FSQS HIPAA CCPA Resources View all Certifications and Compliance Invoca 2026 ISO 27001 Certificate Invoca HIPAA Compliance Invoca-CCPA Invoca GDPR compliance View 5 more Product Documentation Redaction at Invoca Opens in new tab Invoca Signal AI Gold-AI Security Overview Invoca AI Agent Security & Governance Policies Invoca Security Policies Overview Invoca Responsible AI Policy Other Resources PCI DSS Responsibility Matrix CERTIFICATE OF LIABILITY INSURANCE (COI) Invoca Response SIG Controls View all Infrastructure security Unique network system authentication enforced Remote access MFA enforced Remote access encrypted enforced View 3 more Infrastructure security controls Organizational security Asset disposal procedures utilized Portable media encrypted Anti-malware technology utilized View 9 more Organizational security controls Product security Data encryption utilized Control self-assessments conducted Penetration testing performed View 1 more Product security control Internal security procedures Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Cybersecurity insurance maintained View 27 more Internal security procedures controls Data and privacy Data retention procedures established Customer data deleted upon leaving Data classification policy established Subprocessors View all Amazon Web Services • Infrastructure, AI model hosting US, EU Applicable products All Data processed Customer personal data as configured or submitted by the customer Google Cloud Platform • Infrastructure, AI model hosting US, EU Applicable products All Data processed Customer personal data as configured or submitted by the customer Lumen • Telephony US Applicable products All Data processed Call signaling data Phone numbers SIP signaling metadata Bandwidth • Phone numbers and SIP/voice US, UK, EU Applicable products All Data processed Call routing data SMS/MMS content and metadata Emergency service signaling