Snapshot 31991
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{
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"body": "Between June 3, 2026 and June 4, 2026, some customers experienced two related issues affecting in-app guides on the Pendo platform (pendo.io environment):\n\nGuide Targeting Disruption: Guides that used negated, nested segment rules (\"Segment is not equal to...\") were incorrectly evaluated due to a segment flag processing bug. Affected guides may have failed to display to intended audiences during this window.\n\nConversational AI Guide Editor Unavailable: The Conversational AI interface within the guide editor (\"Edit in Pendo\") was inaccessible.",
"created_at": "2026-06-15T15:56:20.518-04:00",
"custom_tweet": null,
"deliver_notifications": false,
"display_at": "2026-06-04T13:00:20.000-04:00",
"id": "q03bzsjmj4x8",
"incident_id": "bz2zssf5ym69",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-06-15T15:56:53.440-04:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Guide Targeting and Conversational AI Guide Editor Disruption",
"page_id": "qxvy69hcwh22",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-06-04T13:00:20.000-04:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/lskck18v3vhq",
"started_at": "2026-06-04T13:00:20.000-04:00",
"status": "resolved",
"updated_at": "2026-06-15T15:56:53.502-04:00"
}
],
"page": {
"id": "qxvy69hcwh22",
"name": "Pendo",
"url": "https://status.pendo.io"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}