Snapshot 32849
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"incidents": [
{
"created_at": "2026-10-02T14:20:45Z",
"id": "01M3YFTBBGTP1QM1ZSDKEBRZKD",
"impact": "major",
"incident_updates": [
{
"body": "All cloud storage operations in us-west-1 are fully available. ",
"created_at": "2026-10-02T15:06:56Z",
"display_at": "2026-10-02T15:06:56Z",
"id": "01M3YJEX4D4YPPKN13255J4WC9",
"incident_id": "01M3YFTBBGTP1QM1ZSDKEBRZKD",
"status": "resolved",
"updated_at": "2026-10-02T15:06:56Z"
},
{
"body": "Cloud Storage read and write operations should be fully available in us-west-1 region now. ",
"created_at": "2026-10-02T15:01:02Z",
"display_at": "2026-10-02T15:01:02Z",
"id": "01M3YJ43BQKHTNG4FYCCGZPY1E",
"incident_id": "01M3YFTBBGTP1QM1ZSDKEBRZKD",
"status": "monitoring",
"updated_at": "2026-10-02T15:01:02Z"
},
{
"body": "All cloud storage read and write operations in us-west-1 might be temporarily unavailable. We're actively working on resolving the issue. ",
"created_at": "2026-10-02T14:20:45Z",
"display_at": "2026-10-02T14:20:45Z",
"id": "01M3YFTBBG0H2WJFGBZ7M59PPV",
"incident_id": "01M3YFTBBGTP1QM1ZSDKEBRZKD",
"status": "investigating",
"updated_at": "2026-10-02T14:20:45Z"
}
],
"name": "Cloud Storage us-west-1 Region Temporarily Unavailable",
"page_id": "01KPRP4VXQG1BSRN7S80HCZDDK",
"resolved_at": "2026-10-02T15:06:56Z",
"status": "resolved",
"updated_at": "2026-10-02T15:06:56Z"
},
{
"created_at": "2026-09-28T17:09:38Z",
"id": "01M3MFWPHQD3XE9SCTB2MRY9CP",
"impact": "major",
"incident_updates": [
{
"body": "This is resolved",
"created_at": "2026-09-28T17:21:33Z",
"display_at": "2026-09-28T17:21:33Z",
"id": "01M3MGJGK3W2TG0HDJ0YAG2BXG",
"incident_id": "01M3MFWPHQD3XE9SCTB2MRY9CP",
"status": "resolved",
"updated_at": "2026-09-28T17:21:33Z"
},
{
"body": "We have identified the cause and are working on a fix.",
"created_at": "2026-09-28T17:14:37Z",
"display_at": "2026-09-28T17:14:37Z",
"id": "01M3MG5T519FCHSCMKS9Z1T3Z0",
"incident_id": "01M3MFWPHQD3XE9SCTB2MRY9CP",
"status": "identified",
"updated_at": "2026-09-28T17:14:37Z"
},
{
"body": "We are investigating issues with Kimi K2.6 using our Chat Completions endpoint. Voice Assistants using K2.6 are unaffected.",
"created_at": "2026-09-28T17:09:38Z",
"display_at": "2026-09-28T17:09:38Z",
"id": "01M3MFWPHQ8G2HE41J18973361",
"incident_id": "01M3MFWPHQD3XE9SCTB2MRY9CP",
"status": "investigating",
"updated_at": "2026-09-28T17:09:38Z"
}
],
"name": "Errors for K2.6 Chat Completions (Voice AI not affected)",
"page_id": "01KPRP4VXQG1BSRN7S80HCZDDK",
"resolved_at": "2026-09-28T17:21:33Z",
"status": "resolved",
"updated_at": "2026-09-28T17:21:33Z"
},
{
"created_at": "2026-09-25T15:00:33Z",
"id": "01M3CHA5SERZ7XSYJAACEGK1JX",
"impact": "major",
"incident_updates": [
{
"body": "Engineers have resolved the issue and no further errors are observed at this time. ",
"created_at": "2026-09-25T15:54:34Z",
"display_at": "2026-09-25T15:54:34Z",
"id": "01M3CMD3JH7M50JZEP7XTK6VYJ",
"incident_id": "01M3CHA5SERZ7XSYJAACEGK1JX",
"status": "resolved",
"updated_at": "2026-09-25T15:54:34Z"
},
{
"body": "Engineers have restored service and continue to monitor. ",
"created_at": "2026-09-25T15:18:10Z",
"display_at": "2026-09-25T15:18:10Z",
"id": "01M3CJAE8XPECERTH8MS4GD0JH",
"incident_id": "01M3CHA5SERZ7XSYJAACEGK1JX",
"status": "monitoring",
"updated_at": "2026-09-25T15:18:10Z"
},
{
"body": "Engineers have identified the root cause and are working to restore Telnyx AI Assistants service. ",
"created_at": "2026-09-25T15:04:03Z",
"display_at": "2026-09-25T15:04:03Z",
"id": "01M3CHGK6K6BMXV93MA3KP74QS",
"incident_id": "01M3CHA5SERZ7XSYJAACEGK1JX",
"status": "identified",
"updated_at": "2026-09-25T15:04:03Z"
},
{
"body": "Customers interacting with our AI Assistant widget through chat or email may observe error responses at this time, engineering teams are working to restore the service. ",
"created_at": "2026-09-25T15:00:33Z",
"display_at": "2026-09-25T15:00:33Z",
"id": "01M3CHA5SEFBM8RYR0Y7ZRG3B7",
"incident_id": "01M3CHA5SERZ7XSYJAACEGK1JX",
"status": "investigating",
"updated_at": "2026-09-25T15:00:33Z"
}
],
"name": "Telnyx's Support AI Assistant (TAIA) - currently unavailable ",
"page_id": "01KPRP4VXQG1BSRN7S80HCZDDK",
"resolved_at": "2026-09-25T15:54:34Z",
"status": "resolved",
"updated_at": "2026-09-25T15:54:34Z"
},
{
"created_at": "2026-09-23T16:42:10Z",
"id": "01M37JATD5FD76Z3NB5SA52994",
"impact": "major",
"incident_updates": [
{
"body": "MMS delivery to AT\u0026T destinations from 10DLC long codes returned to normal latency as of 18:30 UTC. Messages delayed during the incident were ultimately delivered; no resend is required.",
"created_at": "2026-09-23T19:54:38Z",
"display_at": "2026-09-23T19:54:38Z",
"id": "01M37XB7VSCKY6J4Z0RBM3T44V",
"incident_id": "01M37JATD5FD76Z3NB5SA52994",
"status": "resolved",
"updated_at": "2026-09-23T19:54:38Z"
},
{
"body": "We are investigating delayed MMS delivery to AT\u0026T destinations. Messages are being delivered, but with delays. SMS to AT\u0026T and MMS to other carriers are unaffected. We are working with our downstream partner to identify the cause of the delay.",
"created_at": "2026-09-23T16:42:10Z",
"display_at": "2026-09-23T16:42:10Z",
"id": "01M37JATD5KF8G8421JJGE37XR",
"incident_id": "01M37JATD5FD76Z3NB5SA52994",
"status": "investigating",
"updated_at": "2026-09-23T16:42:10Z"
}
],
"name": "MMS Delivery Delays to AT\u0026T Destinations",
"page_id": "01KPRP4VXQG1BSRN7S80HCZDDK",
"resolved_at": "2026-09-23T19:54:38Z",
"status": "resolved",
"updated_at": "2026-09-23T19:54:38Z"
},
{
"created_at": "2026-09-22T22:13:19Z",
"id": "01M35JWEAYFHA19VRKF8D9H27H",
"impact": "minor",
"incident_updates": [
{
"body": "Our downstream partner's fix for MMS messages from 10DLC senders on 501(c)(3) tax-exempt campaigns being falsely rejected with error 40008 has been confirmed. Error rates have remained at normal levels throughout the monitoring period.",
"created_at": "2026-09-23T19:48:39Z",
"display_at": "2026-09-23T19:48:39Z",
"id": "01M37X08V0JQJBWAXAJVMZVRCP",
"incident_id": "01M35JWEAYFHA19VRKF8D9H27H",
"status": "resolved",
"updated_at": "2026-09-23T19:48:39Z"
},
{
"body": "Our downstream partner has implemented a fix for an issue causing MMS messages from 10DLC senders on 501(c)(3) tax-exempt campaigns to be falsely rejected with error 40008. Error rates have returned to normal levels since the fix was applied. We are currently monitoring live traffic.",
"created_at": "2026-09-23T16:15:50Z",
"display_at": "2026-09-23T16:15:50Z",
"id": "01M37GTJRPTY61M4P789BQRSJ4",
"incident_id": "01M35JWEAYFHA19VRKF8D9H27H",
"status": "monitoring",
"updated_at": "2026-09-23T16:15:50Z"
},
{
"body": "We are investigating an elevated rate of MMS send failures (error 40008) affecting 10DLC senders assigned to 501(c)(3) tax-exempt campaigns. Not all traffic in this segment is affected; we are working to identify the exact scope. SMS 501(c)(3) traffic is not impacted as well as SMS and MMS traffic on normal 10DLC routes.",
"created_at": "2026-09-22T22:13:19Z",
"display_at": "2026-09-22T22:13:19Z",
"id": "01M35JWEAYGBBMQ2G2ACBGRYQV",
"incident_id": "01M35JWEAYFHA19VRKF8D9H27H",
"status": "investigating",
"updated_at": "2026-09-22T22:13:19Z"
}
],
"name": "Elevated MMS Failures for 10DLC 501(c)(3) Campaigns",
"page_id": "01KPRP4VXQG1BSRN7S80HCZDDK",
"resolved_at": "2026-09-23T19:48:39Z",
"status": "resolved",
"updated_at": "2026-09-23T19:48:39Z"
},
{
"created_at": "2026-09-23T14:16:38Z",
"id": "01M37A0B1C4JJ3SZ7CKDX24EWX",
"impact": "major",
"incident_updates": [
{
"body": "This incident has been resolved. The issue affecting roaming data connectivity for some SIMs has been corrected, and service has returned to normal. Affected devices have re-established their data sessions and are operating as expected.\n\nNo action is required on your end. Thank you for your patience while we resolved this.",
"created_at": "2026-09-23T18:45:58Z",
"display_at": "2026-09-23T18:45:58Z",
"id": "01M37SDGCV9SBSVRTGPGZB0PJR",
"incident_id": "01M37A0B1C4JJ3SZ7CKDX24EWX",
"status": "resolved",
"updated_at": "2026-09-23T18:45:58Z"
},
{
"body": "We are aware of an issue affecting data connectivity on IMSI1 for SIMs while roaming. Affected devices may repeatedly lose their data session or fail to reconnect on certain networks.\n\nWe are still investigating and working on a fix. This is a network-side issue, no action is required on affected devices (rebooting or re-provisioning will not change the behaviour while we work the fix).\n\nWe will post updates as we make progress and confirm once the issue is fully resolved. Thank you for your patience.",
"created_at": "2026-09-23T14:16:38Z",
"display_at": "2026-09-23T14:16:38Z",
"id": "01M37A0B1C3H05HYCE23GGYWHJ",
"incident_id": "01M37A0B1C4JJ3SZ7CKDX24EWX",
"status": "investigating",
"updated_at": "2026-09-23T14:16:38Z"
}
],
"name": "Data Connectivity Issues - IMSI1",
"page_id": "01KPRP4VXQG1BSRN7S80HCZDDK",
"resolved_at": "2026-09-23T18:45:58Z",
"status": "resolved",
"updated_at": "2026-09-23T18:45:58Z"
},
{
"created_at": "2026-09-23T13:49:02Z",
"id": "01M378DSKYYXBS4V46VY5GDC9N",
"impact": "major",
"incident_updates": [
{
"body": "The issue is confirmed to be resolved. ",
"created_at": "2026-09-23T15:50:58Z",
"display_at": "2026-09-23T15:50:58Z",
"id": "01M37FD24C2RYJ7GK97S1XZAX3",
"incident_id": "01M378DSKYYXBS4V46VY5GDC9N",
"status": "resolved",
"updated_at": "2026-09-23T15:50:58Z"
},
{
"body": "We have implemented a fix and are monitoring the results.",
"created_at": "2026-09-23T14:39:11Z",
"display_at": "2026-09-23T14:39:11Z",
"id": "01M37B9M00YCGCQG6JDXFE7T2E",
"incident_id": "01M378DSKYYXBS4V46VY5GDC9N",
"status": "monitoring",
"updated_at": "2026-09-23T14:39:11Z"
},
{
"body": "Our engineering team is investigating this with priority. This may also impact 2FA login to the portal.\n\nUpdates will be provided on this status page.",
"created_at": "2026-09-23T13:49:02Z",
"display_at": "2026-09-23T13:49:02Z",
"id": "01M378DSKY9ZTBGWD7ZNPYEN14",
"incident_id": "01M378DSKYYXBS4V46VY5GDC9N",
"status": "investigating",
"updated_at": "2026-09-23T13:49:02Z"
}
],
"name": "Intermittent 5XX responses on various API endpoints",
"page_id": "01KPRP4VXQG1BSRN7S80HCZDDK",
"resolved_at": "2026-09-23T15:50:58Z",
"status": "resolved",
"updated_at": "2026-09-23T15:50:58Z"
},
{
"created_at": "2026-09-23T13:50:07Z",
"id": "01M378FS2011X8YJZDT827YGNG",
"impact": "none",
"incident_updates": [
{
"body": "We implemented a fix and are monitoring the results.\n\nPease monitor this status page for further updates - \u003chttps://status.telnyx.com/incidents/01M378DSKYYXBS4V46VY5GDC9N\u003e",
"created_at": "2026-09-23T14:40:26Z",
"display_at": "2026-09-23T14:40:26Z",
"id": "01M37BBXR82M8DCDHH441SQP3R",
"incident_id": "01M378FS2011X8YJZDT827YGNG",
"status": "resolved",
"updated_at": "2026-09-23T14:40:26Z"
},
{
"body": "Users are experiencing elevated API timeouts and 500 errors when interacting with our messaging products.",
"created_at": "2026-09-23T13:50:07Z",
"display_at": "2026-09-23T13:50:07Z",
"id": "01M378FS20QWJJ5S1F39Z451PT",
"incident_id": "01M378FS2011X8YJZDT827YGNG",
"status": "investigating",
"updated_at": "2026-09-23T13:50:07Z"
}
],
"name": "Elevated API timeouts and 500 errors affecting messaging endpoints",
"page_id": "01KPRP4VXQG1BSRN7S80HCZDDK",
"resolved_at": "2026-09-23T14:40:26Z",
"status": "resolved",
"updated_at": "2026-09-23T14:40:26Z"
},
{
"created_at": "2026-09-22T08:19:15Z",
"id": "01M34357SM2KX9GZ71RFE4QV5H",
"impact": "critical",
"incident_updates": [
{
"body": "Engineers have resolved the issue and no further errors are observed at this time. ",
"created_at": "2026-09-22T09:19:21Z",
"display_at": "2026-09-22T09:19:21Z",
"id": "01M346K8DYSFMDRCPVY1BDY5N8",
"incident_id": "01M34357SM2KX9GZ71RFE4QV5H",
"status": "resolved",
"updated_at": "2026-09-22T09:19:21Z"
},
{
"body": "Engineers have restored service and continue to monitor. ",
"created_at": "2026-09-22T08:59:33Z",
"display_at": "2026-09-22T08:59:33Z",
"id": "01M345F0E416JZ6FDYM12KFXGS",
"incident_id": "01M34357SM2KX9GZ71RFE4QV5H",
"status": "monitoring",
"updated_at": "2026-09-22T08:59:33Z"
},
{
"body": "Engineers have identified the root cause and are working to restore Telnyx AI Assistants service. ",
"created_at": "2026-09-22T08:36:29Z",
"display_at": "2026-09-22T08:36:29Z",
"id": "01M3444RVFCB9K1RGKNA0N0WZ1",
"incident_id": "01M34357SM2KX9GZ71RFE4QV5H",
"status": "identified",
"updated_at": "2026-09-22T08:36:29Z"
},
{
"body": "Customers interacting with our AI Assistant widget through chat or email may observe errors at this time, engineering teams are working to restore the service. ",
"created_at": "2026-09-22T08:19:15Z",
"display_at": "2026-09-22T08:19:15Z",
"id": "01M34357SMFH4WWCX6D76DH4V6",
"incident_id": "01M34357SM2KX9GZ71RFE4QV5H",
"status": "investigating",
"updated_at": "2026-09-22T08:19:15Z"
}
],
"name": "Telnyx's Support AI Assistant (TAIA) - currently unavailable ",
"page_id": "01KPRP4VXQG1BSRN7S80HCZDDK",
"resolved_at": "2026-09-22T09:19:21Z",
"status": "resolved",
"updated_at": "2026-09-22T09:19:21Z"
},
{
"created_at": "2026-09-15T21:57:20Z",
"id": "01M2KH64TSCWV2DKT2JD9RFQ0W",
"impact": "minor",
"incident_updates": [
{
"body": "Our downstream partner's fix for garbled message bodies on 10DLC SMS to T-Mobile destinations has been confirmed. Impact was limited to 10DLC senders assigned to 501(c)(3) tax-exempt campaigns. Both test and live traffic to T-Mobile destinations are delivering intact. An RCA will follow.",
"created_at": "2026-09-18T16:26:53Z",
"display_at": "2026-09-18T16:26:53Z",
"id": "01M2TNF7CZ85Z6FJXJNEGJE74V",
"incident_id": "01M2KH64TSCWV2DKT2JD9RFQ0W",
"status": "resolved",
"updated_at": "2026-09-18T16:26:53Z"
},
{
"body": "Our downstream partner has deployed a fix for garbled message bodies on 10DLC SMS to T-Mobile destinations. The issue impacted 10DLC senders assigned to 501(c)(3) tax-exempt campaigns predominantly. Test messages to T-Mobile destinations are now delivering intact.",
"created_at": "2026-09-16T21:57:11Z",
"display_at": "2026-09-16T21:57:11Z",
"id": "01M2P3JK96B58PJTS3CHJ8R39J",
"incident_id": "01M2KH64TSCWV2DKT2JD9RFQ0W",
"status": "monitoring",
"updated_at": "2026-09-16T21:57:11Z"
},
{
"body": "We are currently investigating reports of encoding issues affecting a subset of outbound SMS messages to T-Mobile. End users may be receiving messages with garbled or unreadable text. We are actively investigating with our downstream partner and will provide an update as soon as we have more information.",
"created_at": "2026-09-15T21:57:20Z",
"display_at": "2026-09-15T21:57:20Z",
"id": "01M2KH64TSSJW8CWACH6HZB9B1",
"incident_id": "01M2KH64TSCWV2DKT2JD9RFQ0W",
"status": "investigating",
"updated_at": "2026-09-15T21:57:20Z"
}
],
"name": "SMS Delivery — Encoding Issues on Outbound Messages to T-Mobile",
"page_id": "01KPRP4VXQG1BSRN7S80HCZDDK",
"resolved_at": "2026-09-18T16:26:53Z",
"status": "resolved",
"updated_at": "2026-09-18T16:26:53Z"
},
{
"created_at": "2026-09-15T15:27:35Z",
"id": "01M2JTWGA7Q22CBC8YAT78TR6K",
"impact": "minor",
"incident_updates": [
{
"body": "The elevated latency affecting messaging outbound requests has been resolved. We are continuing to monitor the service.",
"created_at": "2026-09-16T07:26:23Z",
"display_at": "2026-09-16T07:26:23Z",
"id": "01M2MHR3JBPSWHAEXTN66NC7PN",
"incident_id": "01M2JTWGA7Q22CBC8YAT78TR6K",
"status": "resolved",
"updated_at": "2026-09-16T07:26:23Z"
},
{
"body": "We have deployed changes to reduce the intermittent latency affecting outbound message sending and are monitoring service performance.",
"created_at": "2026-09-15T23:25:45Z",
"display_at": "2026-09-15T23:25:45Z",
"id": "01M2KP81D7TNNJ6S1E9VTMB13Q",
"incident_id": "01M2JTWGA7Q22CBC8YAT78TR6K",
"status": "monitoring",
"updated_at": "2026-09-15T23:25:45Z"
},
{
"body": "We still investigating the root cause of the datastore latency",
"created_at": "2026-09-15T19:04:53Z",
"display_at": "2026-09-15T19:04:53Z",
"id": "01M2K7AC7QK90VEKAGEQNWJN04",
"incident_id": "01M2JTWGA7Q22CBC8YAT78TR6K",
"status": "identified",
"updated_at": "2026-09-15T19:04:53Z"
},
{
"body": "We have implemented a fix and are monitoring the results.",
"created_at": "2026-09-15T15:48:44Z",
"display_at": "2026-09-15T15:48:44Z",
"id": "01M2JW37QAGR2YB79S99TBBF27",
"incident_id": "01M2JTWGA7Q22CBC8YAT78TR6K",
"status": "monitoring",
"updated_at": "2026-09-15T15:48:44Z"
},
{
"body": "We’re noticing higher response times on our v2 API related to outbound message sending.\n\nWe’re investigating the issue and will provide updates on resolution.",
"created_at": "2026-09-15T15:27:35Z",
"display_at": "2026-09-15T15:27:35Z",
"id": "01M2JTWGA757CC6SKYDV6HCXBQ",
"incident_id": "01M2JTWGA7Q22CBC8YAT78TR6K",
"status": "investigating",
"updated_at": "2026-09-15T15:27:35Z"
}
],
"name": "Outbound Messaging Latency",
"page_id": "01KPRP4VXQG1BSRN7S80HCZDDK",
"resolved_at": "2026-09-16T07:26:23Z",
"status": "resolved",
"updated_at": "2026-09-16T07:26:23Z"
},
{
"created_at": "2026-09-14T14:53:12Z",
"id": "01M2G6GTTBAT8TJNF9C5EGRK8B",
"impact": "major",
"incident_updates": [
{
"body": "This is resolved",
"created_at": "2026-09-14T15:00:07Z",
"display_at": "2026-09-14T15:00:07Z",
"id": "01M2G6XG1ZFKYRQ25WNRY4HGKD",
"incident_id": "01M2G6GTTBAT8TJNF9C5EGRK8B",
"status": "resolved",
"updated_at": "2026-09-14T15:00:07Z"
},
{
"body": "The fix has been deployed and we are monitoring",
"created_at": "2026-09-14T14:57:50Z",
"display_at": "2026-09-14T14:57:50Z",
"id": "01M2G6S9WQQM4P8TBSWW02RJ3F",
"incident_id": "01M2G6GTTBAT8TJNF9C5EGRK8B",
"status": "monitoring",
"updated_at": "2026-09-14T14:57:50Z"
},
{
"body": "We are investigating errors from the OpenAI compatible /models and /chat/completions endpoints",
"created_at": "2026-09-14T14:53:12Z",
"display_at": "2026-09-14T14:53:12Z",
"id": "01M2G6GTTBB3ZREN7CHTF47ZQY",
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"status": "investigating",
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}
],
"name": "Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions",
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},
{
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"id": "01M1J0NWAVQ03YQDBPZXTGG7Z8",
"impact": "minor",
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{
"body": "This is resolved",
"created_at": "2026-09-11T16:08:25Z",
"display_at": "2026-09-11T16:08:25Z",
"id": "01M28KMCWFRVFAPBW3TWND57QD",
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},
{
"body": "We have applied a fix and are seeing significant improvement in delivery delays for outbound messages. We are monitoring to confirm the issue is fully resolved.",
"created_at": "2026-09-03T13:58:19Z",
"display_at": "2026-09-03T13:58:19Z",
"id": "01M1KS0DGYP6AD674C41WVZTCQ",
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},
{
"body": "Some outbound messages may experience delivery delays.\nWe are investigating and will update as we learn more.",
"created_at": "2026-09-02T21:33:53Z",
"display_at": "2026-09-02T21:33:53Z",
"id": "01M1J0NWAVMEAPRSEXD3R3NMXN",
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}
],
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},
{
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"id": "01M260SVW2WZXBEH8333TA4JK3",
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{
"body": "This issue is now resolved.",
"created_at": "2026-09-11T04:20:25Z",
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"id": "01M27B401GXTVY53D2H1EANYD4",
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},
{
"body": "This issue was resolved today at 16.05 UTC and we’re now monitoring",
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"display_at": "2026-09-11T04:04:04Z",
"id": "01M27A626DJPYME44VB3646CS7",
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},
{
"body": "This issue is now resolved.",
"created_at": "2026-09-11T01:43:40Z",
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"id": "01M2724ZYXG24CH7XYA88KRFPM",
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"status": "resolved",
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},
{
"body": "Our engineers are currently investigating an issue which is causing one-way/degraded audio on inbound and outbound calls.",
"created_at": "2026-09-10T16:00:53Z",
"display_at": "2026-09-10T16:00:53Z",
"id": "01M260SVW2YA2HYPVW6GARK2V8",
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"status": "investigating",
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}
],
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},
{
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"id": "01M26291VT0MN8MSEBCM35E0QR",
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"incident_updates": [
{
"body": "StatefulActor operations are now fully available. ",
"created_at": "2026-09-10T21:15:48Z",
"display_at": "2026-09-10T21:15:48Z",
"id": "01M26JTGNEJFQNVX1Y6A75W0Y9",
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},
{
"body": "We have implemented a fix and are monitoring the recovery process.",
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"id": "01M26A0W9N83DCSCBPE4M445MY",
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},
{
"body": "We have identified the root cause and are implementing a fix to remediate it. ",
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"display_at": "2026-09-10T18:00:20Z",
"id": "01M267MKPYAG2BWENZR2GNMCCG",
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"status": "identified",
"updated_at": "2026-09-10T18:00:20Z"
},
{
"body": "We're experiencing site-related difficulties which impact the deployment and invocation of StatefulActor objects on Edge Compute. We're currently investigating the root cause. ",
"created_at": "2026-09-10T16:26:39Z",
"display_at": "2026-09-10T16:26:39Z",
"id": "01M26291VT4RQWG5NKW67CQPM4",
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}
],
"name": "Edge Compute StatefulActor deploys and invocations degraded",
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"status": "resolved",
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},
{
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"id": "01M26G1NRFX52VB601FEM6EF7V",
"impact": "major",
"incident_updates": [
{
"body": "The issue affecting API Gateway requests in our dc2-gce location has been resolved, and service has returned to normal.",
"created_at": "2026-09-10T20:30:22Z",
"display_at": "2026-09-10T20:30:22Z",
"id": "01M26G7AJQ62XF3VG0E3E985WF",
"incident_id": "01M26G1NRFX52VB601FEM6EF7V",
"status": "resolved",
"updated_at": "2026-09-10T20:30:22Z"
},
{
"body": "Between approximately 5:00pm and 5:10pm UTC, some API Gateway requests in our dc2-gce location returned errors. The issue has been resolved and service has returned to normal.",
"created_at": "2026-09-10T20:27:17Z",
"display_at": "2026-09-10T20:27:17Z",
"id": "01M26G1NRFX582JAT546Y5RJ2Q",
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"status": "investigating",
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}
],
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"status": "resolved",
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},
{
"created_at": "2026-09-09T14:53:26Z",
"id": "01M23AHN5269RTQPCBZVXTGHCN",
"impact": "minor",
"incident_updates": [
{
"body": "This issue is marked as resolved",
"created_at": "2026-09-10T15:59:28Z",
"display_at": "2026-09-10T15:59:28Z",
"id": "01M260Q9BA6X0ZXWQR0HVCX9SK",
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"status": "resolved",
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},
{
"body": "This issue has been mitigated at this time and is being monitored by our team. ",
"created_at": "2026-09-09T15:54:45Z",
"display_at": "2026-09-09T15:54:45Z",
"id": "01M23E1Y0A2HNV7D1VMX63TVX7",
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"status": "monitoring",
"updated_at": "2026-09-09T15:54:45Z"
},
{
"body": "Our engineering teams are currently investigating an issue contributing to failed/delayed call recording deliveries. \n\nImpact was also observed with faxing and conference establishment, beginning around 14:00UTC.",
"created_at": "2026-09-09T14:53:26Z",
"display_at": "2026-09-09T14:53:26Z",
"id": "01M23AHN52WQVE7XD4YDTJG2A1",
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"status": "investigating",
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}
],
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},
{
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"id": "01M21ETTV5XV4R66DYD1CV9NMV",
"impact": "major",
"incident_updates": [
{
"body": "Edge Compute StatefulActor ship runtime is now operational. ",
"created_at": "2026-09-08T21:54:59Z",
"display_at": "2026-09-08T21:54:59Z",
"id": "01M21G8TKE7CPB0JKR1ACEXZXB",
"incident_id": "01M21ETTV5XV4R66DYD1CV9NMV",
"status": "resolved",
"updated_at": "2026-09-08T21:54:59Z"
},
{
"body": "We have implemented a fix and are monitoring the recovery process. ",
"created_at": "2026-09-08T21:41:15Z",
"display_at": "2026-09-08T21:41:15Z",
"id": "01M21FFNGNWWP4Y0RHZH5P45A9",
"incident_id": "01M21ETTV5XV4R66DYD1CV9NMV",
"status": "monitoring",
"updated_at": "2026-09-08T21:41:15Z"
},
{
"body": "We have identified the root cause and are actively working on remediation.",
"created_at": "2026-09-08T21:33:35Z",
"display_at": "2026-09-08T21:33:35Z",
"id": "01M21F1MK98HWKBRYVK2DR108P",
"incident_id": "01M21ETTV5XV4R66DYD1CV9NMV",
"status": "identified",
"updated_at": "2026-09-08T21:33:35Z"
},
{
"body": "Edge Compute StatefulActor deployments are currently unavailable. We are actively investigating the issue. ",
"created_at": "2026-09-08T21:29:52Z",
"display_at": "2026-09-08T21:29:52Z",
"id": "01M21ETTV5X4G9XC7ZGMJGS96H",
"incident_id": "01M21ETTV5XV4R66DYD1CV9NMV",
"status": "investigating",
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}
],
"name": "Edge Compute StatefulActor Deploys Partial Outage",
"page_id": "01KPRP4VXQG1BSRN7S80HCZDDK",
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"status": "resolved",
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},
{
"created_at": "2026-09-01T16:41:53Z",
"id": "01M1EXJFMRV0RN043KYH8TRHQK",
"impact": "minor",
"incident_updates": [
{
"body": "This is resolved",
"created_at": "2026-09-01T18:49:18Z",
"display_at": "2026-09-01T18:49:18Z",
"id": "01M1F4VSNEZAZ7QY7459P6XMM9",
"incident_id": "01M1EXJFMRV0RN043KYH8TRHQK",
"status": "resolved",
"updated_at": "2026-09-01T18:49:18Z"
},
{
"body": "We are monitoring GLM-5.3 performance",
"created_at": "2026-09-01T17:49:29Z",
"display_at": "2026-09-01T17:49:29Z",
"id": "01M1F1E84JAGJW5PYSHMN76JQ5",
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"status": "monitoring",
"updated_at": "2026-09-01T17:49:29Z"
},
{
"body": "We are investigation degradation for GLM-5.3 inference",
"created_at": "2026-09-01T16:41:53Z",
"display_at": "2026-09-01T16:41:53Z",
"id": "01M1EXJFMRVD0JJN4R3GN151M2",
"incident_id": "01M1EXJFMRV0RN043KYH8TRHQK",
"status": "investigating",
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}
],
"name": "GLM-5.3 Degradation",
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"status": "resolved",
"updated_at": "2026-09-01T18:49:18Z"
},
{
"created_at": "2026-09-01T06:04:01Z",
"id": "01M1DS2G75HQYP5YAJM93XWNK3",
"impact": "major",
"incident_updates": [
{
"body": "The incident has been resolved, the systems recovering.",
"created_at": "2026-09-01T07:06:41Z",
"display_at": "2026-09-01T07:06:41Z",
"id": "01M1DWN88B9G6VJWN5JWZ5TNC5",
"incident_id": "01M1DS2G75HQYP5YAJM93XWNK3",
"status": "resolved",
"updated_at": "2026-09-01T07:06:41Z"
},
{
"body": "We have identified the root cause and are working on remediation.",
"created_at": "2026-09-01T07:02:05Z",
"display_at": "2026-09-01T07:02:05Z",
"id": "01M1DWCTQNA5E2XZFZBHSMAKQY",
"incident_id": "01M1DS2G75HQYP5YAJM93XWNK3",
"status": "identified",
"updated_at": "2026-09-01T07:02:05Z"
},
{
"body": "Telnyx object storage read and write operations are intermittently unavailable. We are currently investigating the issue.",
"created_at": "2026-09-01T06:04:01Z",
"display_at": "2026-09-01T06:04:01Z",
"id": "01M1DS2G75G8EFH2RWRC9BWHCS",
"incident_id": "01M1DS2G75HQYP5YAJM93XWNK3",
"status": "investigating",
"updated_at": "2026-09-01T06:04:01Z"
}
],
"name": "Cloud Storage Partially Unavailable in All Regions",
"page_id": "01KPRP4VXQG1BSRN7S80HCZDDK",
"resolved_at": "2026-09-01T07:06:41Z",
"status": "resolved",
"updated_at": "2026-09-01T07:06:41Z"
},
{
"created_at": "2026-08-17T19:27:58Z",
"id": "01M08K3SNYYBEB8SQG0NJ9AK1N",
"impact": "minor",
"incident_updates": [
{
"body": "Issue was resolved",
"created_at": "2026-08-27T13:53:16Z",
"display_at": "2026-08-27T13:53:16Z",
"id": "01M11QY523F3AH4H0B2BNCHNP0",
"incident_id": "01M08K3SNYYBEB8SQG0NJ9AK1N",
"status": "resolved",
"updated_at": "2026-08-27T13:53:16Z"
},
{
"body": "We experienced SIM data loss in Australia, issue was mitigated, we're monitoring situation.",
"created_at": "2026-08-17T19:27:58Z",
"display_at": "2026-08-17T19:27:58Z",
"id": "01M08K3SNY6BKGTKAX9332RK74",
"incident_id": "01M08K3SNYYBEB8SQG0NJ9AK1N",
"status": "monitoring",
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}
],
"name": "Programmable Wireless data loss in Australia",
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"resolved_at": "2026-08-27T13:53:16Z",
"status": "resolved",
"updated_at": "2026-08-27T13:53:16Z"
},
{
"created_at": "2026-08-27T13:25:51Z",
"id": "01M11PBYM7VDKBH491MFEF0DH0",
"impact": "minor",
"incident_updates": [
{
"body": "This is resolved",
"created_at": "2026-08-27T13:51:06Z",
"display_at": "2026-08-27T13:51:06Z",
"id": "01M11QT60T3DPX837ZE06FMVK9",
"incident_id": "01M11PBYM7VDKBH491MFEF0DH0",
"status": "resolved",
"updated_at": "2026-08-27T13:51:06Z"
},
{
"body": "The fix has been deployed and we are monitoring",
"created_at": "2026-08-27T13:45:46Z",
"display_at": "2026-08-27T13:45:46Z",
"id": "01M11QGDP6WA60G1HPY2Y439ZV",
"incident_id": "01M11PBYM7VDKBH491MFEF0DH0",
"status": "monitoring",
"updated_at": "2026-08-27T13:45:46Z"
},
{
"body": "We have identified the issue and are working on a fix",
"created_at": "2026-08-27T13:30:14Z",
"display_at": "2026-08-27T13:30:14Z",
"id": "01M11PKZ89BJ1DXZKJ61XG7R05",
"incident_id": "01M11PBYM7VDKBH491MFEF0DH0",
"status": "identified",
"updated_at": "2026-08-27T13:30:14Z"
},
{
"body": "We are investigating issues with Telnyx Ultra voices not returning from the voices endpoint. This is preventing customers from saving AI Assistants with a Telnyx Ultra voice.",
"created_at": "2026-08-27T13:25:51Z",
"display_at": "2026-08-27T13:25:51Z",
"id": "01M11PBYM7YH4CF66YZ7REWHBZ",
"incident_id": "01M11PBYM7VDKBH491MFEF0DH0",
"status": "investigating",
"updated_at": "2026-08-27T13:25:51Z"
}
],
"name": "Telnyx Ultra voices not available, affecting Assistant creation and update",
"page_id": "01KPRP4VXQG1BSRN7S80HCZDDK",
"resolved_at": "2026-08-27T13:51:06Z",
"status": "resolved",
"updated_at": "2026-08-27T13:51:06Z"
},
{
"created_at": "2026-08-24T20:07:53Z",
"id": "01M0TP5XKQ56BCFTM8C97ZC9BT",
"impact": "none",
"incident_updates": [
{
"body": "The issue has been resolved.",
"created_at": "2026-08-25T20:30:40Z",
"display_at": "2026-08-25T20:30:40Z",
"id": "01M0X9WBJPHVZR2JM2K8Q25G2H",
"incident_id": "01M0TP5XKQ56BCFTM8C97ZC9BT",
"status": "resolved",
"updated_at": "2026-08-25T20:30:40Z"
},
{
"body": "We are investigating the issue at the moment. Updates to follow.",
"created_at": "2026-08-24T20:07:53Z",
"display_at": "2026-08-24T20:07:53Z",
"id": "01M0TP5XKQC1YJHZHPR65W1XSB",
"incident_id": "01M0TP5XKQ56BCFTM8C97ZC9BT",
"status": "investigating",
"updated_at": "2026-08-24T20:07:53Z"
}
],
"name": "Outbound Canadian PSTN calls issues",
"page_id": "01KPRP4VXQG1BSRN7S80HCZDDK",
"resolved_at": "2026-08-25T20:30:40Z",
"status": "resolved",
"updated_at": "2026-08-25T20:30:40Z"
},
{
"created_at": "2026-08-24T02:05:47Z",
"id": "01M0RR8H8A6F545VAFJC0B69SQ",
"impact": "critical",
"incident_updates": [
{
"body": "The incident has been resolved and all cloud storage services are operational.",
"created_at": "2026-08-24T02:37:14Z",
"display_at": "2026-08-24T02:37:14Z",
"id": "01M0RT24A6TYZZWVAEG1C2HDMJ",
"incident_id": "01M0RR8H8A6F545VAFJC0B69SQ",
"status": "resolved",
"updated_at": "2026-08-24T02:37:14Z"
},
{
"body": "We have identified the root cause and are actively working on remediation. Telnyx storage read and write operations are unavailable across all regions.",
"created_at": "2026-08-24T02:05:47Z",
"display_at": "2026-08-24T02:05:47Z",
"id": "01M0RR8H8AHEF71D0DQ2121FAR",
"incident_id": "01M0RR8H8A6F545VAFJC0B69SQ",
"status": "identified",
"updated_at": "2026-08-24T02:05:47Z"
}
],
"name": "Telnyx Cloud Storage Outage Across All Regions",
"page_id": "01KPRP4VXQG1BSRN7S80HCZDDK",
"resolved_at": "2026-08-24T02:37:14Z",
"status": "resolved",
"updated_at": "2026-08-24T02:37:14Z"
},
{
"created_at": "2026-08-19T14:28:08Z",
"id": "01M0D6R7KZ2XPXM2HQY0B98THX",
"impact": "major",
"incident_updates": [
{
"body": "This incident has been resolved",
"created_at": "2026-08-19T15:19:10Z",
"display_at": "2026-08-19T15:19:10Z",
"id": "01M0D9NNFC8Y1JH3ZH7A5PEM1T",
"incident_id": "01M0D6R7KZ2XPXM2HQY0B98THX",
"status": "resolved",
"updated_at": "2026-08-19T15:19:10Z"
},
{
"body": "We have identified the root cause and are working on a fix",
"created_at": "2026-08-19T14:53:00Z",
"display_at": "2026-08-19T14:53:00Z",
"id": "01M0D85RWMP5EGFGAGDZVJ2YYD",
"incident_id": "01M0D6R7KZ2XPXM2HQY0B98THX",
"status": "identified",
"updated_at": "2026-08-19T14:53:00Z"
},
{
"body": "Investigating issues with Australian AI Assistants",
"created_at": "2026-08-19T14:28:08Z",
"display_at": "2026-08-19T14:28:08Z",
"id": "01M0D6R7KZ27367MVKVHP4SNT1",
"incident_id": "01M0D6R7KZ2XPXM2HQY0B98THX",
"status": "investigating",
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}
],
"name": "AI Assistants with Data Locality Australia Failing",
"page_id": "01KPRP4VXQG1BSRN7S80HCZDDK",
"resolved_at": "2026-08-19T15:19:10Z",
"status": "resolved",
"updated_at": "2026-08-19T15:19:10Z"
}
],
"page": {
"id": "01KPRP4VXQG1BSRN7S80HCZDDK",
"name": "Telnyx",
"updated_at": "2026-10-02T15:06:56Z",
"url": "https://status.telnyx.com/"
}
}