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Features AI Solutions Prospecting Custom workflows API Whitelabel Compare Best field sales software Price index 2026 Sales routing software Territory management CRM mapping software More Industries Pricing Contact Blog Academy Sign in Start free 1. Introduction This Privacy Policy explains how Lead Mapper collects, uses, stores, and shares personal data when you use our services. Lead Mapper is operated by Iten Software, based in Sankt Gallen, Switzerland, and is committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. 2. Controller Information Iten Software Andrin Iten Sankt Gallen, Switzerland Reg. No.: CH-320.1.105.071-5 Email: [email protected] 3. Data We Process Account and Contact Data Name, email address, phone number, address Login credentials (hashed) Customer Relationship Data (CRM Sync) Data synchronized from your connected CRM (e.g., names, emails, phone numbers, notes, tasks) Usage and Device Data IP address, browser type, operating system, device type Interactions within the app Timestamps and log data Location Data Anonymized geolocation and routing data for map and optimization features Payment and Subscription Data Transaction metadata (amount, currency, timestamp) Billing email address (via Stripe, RevenueCat) Communication Data Messages sent via Crisp Chat 4. Purposes and Legal Basis for Processing Account setup and management: Art. 6(1)(b) GDPR CRM synchronization: Art. 6(1)(b), (f) GDPR Routing/geolocation tools: Art. 6(1)(b), (f) GDPR Usage analytics (Google, PostHog): Art. 6(1)(a) GDPR (consent) Payment processing: Art. 6(1)(b), (f) GDPR Customer support (Crisp Chat): Art. 6(1)(b), (f) GDPR Legal compliance: Art. 6(1)(c) GDPR 5. Data Sharing and Subprocessors We only share data with third parties to the extent necessary for operating our service: Firebase (Google): Backend hosting (USA) Supabase: Data storage (USA) Stripe: Payment processing (USA) RevenueCat: Subscription management (USA) Google Analytics: Usage analytics (USA/EU) PostHog: Analytics (EU) Crisp Chat: Customer support (France) Mapbox: Geolocation, anonymized (USA) Geoapify: Geolocation, anonymized (Germany) HERE Technologies: Routing, anonymized (Germany) Standard Contractual Clauses (SCCs) and other safeguards are in place for all transfers to third countries. 6. International Transfers Data may be transferred to countries outside the EU/EEA, primarily the USA. Such transfers are conducted under valid legal mechanisms such as SCCs. 7. Data Retention Personal data is retained for as long as necessary to provide the services, fulfill legal obligations, and resolve disputes. Upon account deletion, data will be erased unless legal obligations require retention. 8. Data Subject Rights Access to your personal data (Art. 15 GDPR) Rectification (Art. 16 GDPR) Erasure (right to be forgotten) (Art. 17 GDPR) Restriction of processing (Art. 18 GDPR) Data portability (Art. 20 GDPR) Objection to processing (Art. 21 GDPR) Withdrawal of consent (Art. 7(3) GDPR) To exercise these rights, please contact us via the contact form. 9. Security Lead Mapper implements appropriate technical and organizational security measures, including encryption, access controls, logging, and secure data centers. Regular audits and incident response mechanisms are in place. 10. Cookies and Tracking We use cookies and tracking technologies for: Analytics (Google Analytics, PostHog) Application performance Consent is obtained where required. You can manage cookie preferences in your browser settings. 11. Children Lead Mapper is not intended for children under 16 years of age. We do not knowingly collect personal data from children. 12. Updates to this Policy We may update this Privacy Policy as required by law or business changes. The latest version is always accessible via our website or app. 13. Contact Questions about this policy? Contact us.