Snapshot 36386
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"components": [
{
"created_at": "2021-05-13T12:03:40.347-07:00",
"description": null,
"group_id": null,
"id": "b4zs734x9cv9",
"name": "Website",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2021-05-12T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.421-07:00"
},
{
"created_at": "2022-11-11T08:49:02.581-08:00",
"description": null,
"group_id": null,
"id": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"page_id": "h4b8ylf20013",
"position": 5,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.559-07:00"
},
{
"created_at": "2023-06-13T13:13:40.147-07:00",
"description": null,
"group_id": null,
"id": "6nh5q8jy2j3s",
"name": "Application Emails",
"page_id": "h4b8ylf20013",
"position": 6,
"showcase": false,
"start_date": "2023-06-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.593-07:00"
},
{
"components": [
"02dpv7zcjw0q",
"d14rp69mt65h",
"28f2rt4x2mj8"
],
"created_at": "2023-06-14T18:32:00.884-07:00",
"description": null,
"group_id": null,
"id": "sk9m970x0fgx",
"name": "In-Call Processing",
"page_id": "h4b8ylf20013",
"position": 7,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2023-06-14T18:32:00.884-07:00"
},
{
"components": [
"1l1q5p1ws8x1",
"j6p8vlkmm6hl"
],
"created_at": "2023-09-21T07:33:11.850-07:00",
"description": null,
"group_id": null,
"id": "k00nn0tnn57j",
"name": "Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 8,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2023-09-21T07:33:11.850-07:00"
},
{
"components": [
"b39l8ffpcywz",
"9szqf457cgnh",
"4bjmpx9d3zgc"
],
"created_at": "2024-02-06T13:44:16.944-08:00",
"description": null,
"group_id": null,
"id": "zjj92cbf6lvl",
"name": "CRM Sync",
"page_id": "h4b8ylf20013",
"position": 10,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2024-02-06T13:44:16.944-08:00"
},
{
"created_at": "2026-08-13T17:58:35.533-07:00",
"description": "https://api.fathom.ai",
"group_id": null,
"id": "l984yncpfxgy",
"name": "API",
"page_id": "h4b8ylf20013",
"position": 11,
"showcase": false,
"start_date": "2026-08-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.616-07:00"
}
],
"incidents": [
{
"components": [
{
"created_at": "2022-11-11T08:48:52.834-08:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "02dpv7zcjw0q",
"name": "In-Call Processing (Zoom)",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.230-07:00"
},
{
"created_at": "2023-09-21T07:33:11.886-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "1l1q5p1ws8x1",
"name": "Google Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.257-07:00"
},
{
"created_at": "2024-02-06T13:43:51.502-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "b39l8ffpcywz",
"name": "HubSpot",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.288-07:00"
},
{
"created_at": "2023-06-14T18:32:29.637-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "d14rp69mt65h",
"name": "In-Call Processing (Microsoft Teams)",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.317-07:00"
},
{
"created_at": "2023-09-21T07:33:27.333-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "j6p8vlkmm6hl",
"name": "Microsoft Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.348-07:00"
},
{
"created_at": "2024-02-06T13:44:34.622-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "9szqf457cgnh",
"name": "Salesforce",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.391-07:00"
},
{
"created_at": "2021-05-13T12:03:40.347-07:00",
"description": null,
"group_id": null,
"id": "b4zs734x9cv9",
"name": "Website",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2021-05-12T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.421-07:00"
},
{
"created_at": "2023-06-14T18:32:51.441-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "28f2rt4x2mj8",
"name": "In-Call Processing (Google Meet)",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.456-07:00"
},
{
"created_at": "2024-02-06T13:45:28.350-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "4bjmpx9d3zgc",
"name": "Close",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.506-07:00"
},
{
"created_at": "2022-11-11T08:49:02.581-08:00",
"description": null,
"group_id": null,
"id": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"page_id": "h4b8ylf20013",
"position": 5,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.559-07:00"
},
{
"created_at": "2023-06-13T13:13:40.147-07:00",
"description": null,
"group_id": null,
"id": "6nh5q8jy2j3s",
"name": "Application Emails",
"page_id": "h4b8ylf20013",
"position": 6,
"showcase": false,
"start_date": "2023-06-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.593-07:00"
},
{
"created_at": "2026-08-13T17:58:35.533-07:00",
"description": "https://api.fathom.ai",
"group_id": null,
"id": "l984yncpfxgy",
"name": "API",
"page_id": "h4b8ylf20013",
"position": 11,
"showcase": false,
"start_date": "2026-08-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.616-07:00"
}
],
"created_at": "2026-10-02T17:01:22.070-07:00",
"id": "299nmvcqt034",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We will be undergoing scheduled maintenance during this time.",
"created_at": "2026-10-02T17:01:22.181-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-10-02T17:01:22.181-07:00",
"id": "vcsc8nqz8m7n",
"incident_id": "299nmvcqt034",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-10-02T17:01:22.181-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Infrastructure Maintenance",
"page_id": "h4b8ylf20013",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": null,
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-10-03T09:00:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": null,
"scheduled_until": "2026-10-03T16:00:00.000-07:00",
"shortlink": "https://stspg.io/2nrlc5zt725w",
"started_at": "2026-10-02T17:01:22.030-07:00",
"status": "scheduled",
"updated_at": "2026-10-02T17:01:22.184-07:00"
},
{
"components": [
{
"created_at": "2022-11-11T08:48:52.834-08:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "02dpv7zcjw0q",
"name": "In-Call Processing (Zoom)",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.230-07:00"
},
{
"created_at": "2023-09-21T07:33:11.886-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "1l1q5p1ws8x1",
"name": "Google Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.257-07:00"
},
{
"created_at": "2024-02-06T13:43:51.502-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "b39l8ffpcywz",
"name": "HubSpot",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.288-07:00"
},
{
"created_at": "2023-06-14T18:32:29.637-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "d14rp69mt65h",
"name": "In-Call Processing (Microsoft Teams)",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.317-07:00"
},
{
"created_at": "2023-09-21T07:33:27.333-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "j6p8vlkmm6hl",
"name": "Microsoft Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.348-07:00"
},
{
"created_at": "2024-02-06T13:44:34.622-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "9szqf457cgnh",
"name": "Salesforce",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.391-07:00"
},
{
"created_at": "2021-05-13T12:03:40.347-07:00",
"description": null,
"group_id": null,
"id": "b4zs734x9cv9",
"name": "Website",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2021-05-12T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.421-07:00"
},
{
"created_at": "2023-06-14T18:32:51.441-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "28f2rt4x2mj8",
"name": "In-Call Processing (Google Meet)",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.456-07:00"
},
{
"created_at": "2024-02-06T13:45:28.350-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "4bjmpx9d3zgc",
"name": "Close",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.506-07:00"
},
{
"created_at": "2022-11-11T08:49:02.581-08:00",
"description": null,
"group_id": null,
"id": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"page_id": "h4b8ylf20013",
"position": 5,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.559-07:00"
},
{
"created_at": "2023-06-13T13:13:40.147-07:00",
"description": null,
"group_id": null,
"id": "6nh5q8jy2j3s",
"name": "Application Emails",
"page_id": "h4b8ylf20013",
"position": 6,
"showcase": false,
"start_date": "2023-06-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.593-07:00"
},
{
"created_at": "2026-08-13T17:58:35.533-07:00",
"description": "https://api.fathom.ai",
"group_id": null,
"id": "l984yncpfxgy",
"name": "API",
"page_id": "h4b8ylf20013",
"position": 11,
"showcase": false,
"start_date": "2026-08-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.616-07:00"
}
],
"created_at": "2026-09-25T17:08:18.382-07:00",
"id": "09htxqjlq4bg",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-09-26T10:00:07.676-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-26T10:00:07.676-07:00",
"id": "lvgysr6wblsr",
"incident_id": "09htxqjlq4bg",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-26T10:00:07.676-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-09-26T09:00:09.895-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-26T09:00:09.895-07:00",
"id": "65d8snq7b5fs",
"incident_id": "09htxqjlq4bg",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-26T09:00:09.895-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-09-26T08:00:07.701-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-26T08:00:07.701-07:00",
"id": "yvppzd4yzhtv",
"incident_id": "09htxqjlq4bg",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-26T08:00:07.701-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We will be undergoing scheduled maintenance during this time.",
"created_at": "2026-09-25T17:08:18.474-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-25T17:08:18.474-07:00",
"id": "b9g8qjxmlq09",
"incident_id": "09htxqjlq4bg",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-25T17:08:18.474-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Infrastructure Maintenance",
"page_id": "h4b8ylf20013",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-26T10:00:07.676-07:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-09-26T09:00:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-09-26T08:00:07.890-07:00",
"scheduled_until": "2026-09-26T10:00:00.000-07:00",
"shortlink": "https://stspg.io/hkvg3sr3myjk",
"started_at": "2026-09-25T17:08:18.350-07:00",
"status": "completed",
"updated_at": "2026-09-26T10:00:07.719-07:00"
},
{
"components": [
{
"created_at": "2022-11-11T08:48:52.834-08:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "02dpv7zcjw0q",
"name": "In-Call Processing (Zoom)",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.230-07:00"
},
{
"created_at": "2023-06-14T18:32:29.637-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "d14rp69mt65h",
"name": "In-Call Processing (Microsoft Teams)",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.317-07:00"
},
{
"created_at": "2023-06-14T18:32:51.441-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "28f2rt4x2mj8",
"name": "In-Call Processing (Google Meet)",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.456-07:00"
},
{
"created_at": "2022-11-11T08:49:02.581-08:00",
"description": null,
"group_id": null,
"id": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"page_id": "h4b8ylf20013",
"position": 5,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.559-07:00"
}
],
"created_at": "2026-09-21T08:26:41.905-07:00",
"id": "08g4sksv101k",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-09-21T15:21:58.465-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-21T15:21:58.465-07:00",
"id": "2wmgk5mlwgfw",
"incident_id": "08g4sksv101k",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-21T15:21:58.465-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "A fix has been implemented and we are monitoring the results.",
"created_at": "2026-09-21T13:54:08.979-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-21T13:54:08.979-07:00",
"id": "76dbrplsys40",
"incident_id": "08g4sksv101k",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-21T13:54:08.979-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We are continuing to work on a fix for this issue.",
"created_at": "2026-09-21T13:28:36.684-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-21T13:28:36.684-07:00",
"id": "kq76ddw2fmlt",
"incident_id": "08g4sksv101k",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-21T13:28:36.684-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-09-21T08:58:14.309-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-21T08:58:14.309-07:00",
"id": "fshzcbjkdzgk",
"incident_id": "08g4sksv101k",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-21T08:58:14.309-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We are currently investigating this issue.",
"created_at": "2026-09-21T08:26:41.946-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-21T08:26:41.946-07:00",
"id": "7npcl6w2wdjr",
"incident_id": "08g4sksv101k",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-21T08:26:41.946-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-09-21T13:54:08.979-07:00",
"name": "Some calls slow to start and process",
"page_id": "h4b8ylf20013",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-21T15:21:58.465-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/2grqchkz488k",
"started_at": "2026-09-21T08:26:41.893-07:00",
"status": "resolved",
"updated_at": "2026-09-21T15:21:58.482-07:00"
},
{
"components": [
{
"created_at": "2022-11-11T08:48:52.834-08:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "02dpv7zcjw0q",
"name": "In-Call Processing (Zoom)",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.230-07:00"
},
{
"created_at": "2023-09-21T07:33:11.886-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "1l1q5p1ws8x1",
"name": "Google Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.257-07:00"
},
{
"created_at": "2024-02-06T13:43:51.502-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "b39l8ffpcywz",
"name": "HubSpot",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.288-07:00"
},
{
"created_at": "2023-06-14T18:32:29.637-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "d14rp69mt65h",
"name": "In-Call Processing (Microsoft Teams)",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.317-07:00"
},
{
"created_at": "2023-09-21T07:33:27.333-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "j6p8vlkmm6hl",
"name": "Microsoft Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.348-07:00"
},
{
"created_at": "2024-02-06T13:44:34.622-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "9szqf457cgnh",
"name": "Salesforce",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.391-07:00"
},
{
"created_at": "2021-05-13T12:03:40.347-07:00",
"description": null,
"group_id": null,
"id": "b4zs734x9cv9",
"name": "Website",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2021-05-12T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.421-07:00"
},
{
"created_at": "2023-06-14T18:32:51.441-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "28f2rt4x2mj8",
"name": "In-Call Processing (Google Meet)",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.456-07:00"
},
{
"created_at": "2024-02-06T13:45:28.350-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "4bjmpx9d3zgc",
"name": "Close",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.506-07:00"
},
{
"created_at": "2022-11-11T08:49:02.581-08:00",
"description": null,
"group_id": null,
"id": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"page_id": "h4b8ylf20013",
"position": 5,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.559-07:00"
},
{
"created_at": "2023-06-13T13:13:40.147-07:00",
"description": null,
"group_id": null,
"id": "6nh5q8jy2j3s",
"name": "Application Emails",
"page_id": "h4b8ylf20013",
"position": 6,
"showcase": false,
"start_date": "2023-06-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.593-07:00"
},
{
"created_at": "2026-08-13T17:58:35.533-07:00",
"description": "https://api.fathom.ai",
"group_id": null,
"id": "l984yncpfxgy",
"name": "API",
"page_id": "h4b8ylf20013",
"position": 11,
"showcase": false,
"start_date": "2026-08-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.616-07:00"
}
],
"created_at": "2026-09-18T17:24:49.066-07:00",
"id": "cf9cts9t7l37",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-09-19T10:30:11.331-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-19T10:30:11.331-07:00",
"id": "5n6jc7wqdlbj",
"incident_id": "cf9cts9t7l37",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-19T10:30:11.331-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
},
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "under_maintenance",
"old_status": "under_maintenance"
}
],
"body": "Scheduled maintenance is still in progress. We will provide updates as necessary.",
"created_at": "2026-09-19T09:46:41.040-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-19T09:46:41.040-07:00",
"id": "4kyyh73gb7z4",
"incident_id": "cf9cts9t7l37",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-19T09:46:41.040-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-09-19T09:00:12.806-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-19T09:00:12.806-07:00",
"id": "kkp0vqhwydc7",
"incident_id": "cf9cts9t7l37",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-19T09:00:12.806-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-09-19T08:01:08.505-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-19T08:01:08.505-07:00",
"id": "kz0rs5713mm5",
"incident_id": "cf9cts9t7l37",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-19T08:01:08.505-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We will be undergoing scheduled maintenance during this time.",
"created_at": "2026-09-18T17:24:49.171-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-18T17:24:49.171-07:00",
"id": "b539gb20c1q2",
"incident_id": "cf9cts9t7l37",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-18T17:24:49.171-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Infrastructure Maintenance",
"page_id": "h4b8ylf20013",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-19T10:30:11.331-07:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-09-19T09:00:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-09-19T08:01:08.700-07:00",
"scheduled_until": "2026-09-19T10:30:00.000-07:00",
"shortlink": "https://stspg.io/d4rftjm4k52k",
"started_at": "2026-09-18T17:24:49.029-07:00",
"status": "completed",
"updated_at": "2026-09-19T10:30:11.363-07:00"
},
{
"components": [
{
"created_at": "2022-11-11T08:48:52.834-08:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "02dpv7zcjw0q",
"name": "In-Call Processing (Zoom)",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.230-07:00"
},
{
"created_at": "2023-09-21T07:33:11.886-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "1l1q5p1ws8x1",
"name": "Google Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.257-07:00"
},
{
"created_at": "2024-02-06T13:43:51.502-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "b39l8ffpcywz",
"name": "HubSpot",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.288-07:00"
},
{
"created_at": "2023-06-14T18:32:29.637-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "d14rp69mt65h",
"name": "In-Call Processing (Microsoft Teams)",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.317-07:00"
},
{
"created_at": "2023-09-21T07:33:27.333-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "j6p8vlkmm6hl",
"name": "Microsoft Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.348-07:00"
},
{
"created_at": "2024-02-06T13:44:34.622-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "9szqf457cgnh",
"name": "Salesforce",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.391-07:00"
},
{
"created_at": "2021-05-13T12:03:40.347-07:00",
"description": null,
"group_id": null,
"id": "b4zs734x9cv9",
"name": "Website",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2021-05-12T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.421-07:00"
},
{
"created_at": "2023-06-14T18:32:51.441-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "28f2rt4x2mj8",
"name": "In-Call Processing (Google Meet)",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.456-07:00"
},
{
"created_at": "2024-02-06T13:45:28.350-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "4bjmpx9d3zgc",
"name": "Close",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.506-07:00"
},
{
"created_at": "2022-11-11T08:49:02.581-08:00",
"description": null,
"group_id": null,
"id": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"page_id": "h4b8ylf20013",
"position": 5,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.559-07:00"
},
{
"created_at": "2023-06-13T13:13:40.147-07:00",
"description": null,
"group_id": null,
"id": "6nh5q8jy2j3s",
"name": "Application Emails",
"page_id": "h4b8ylf20013",
"position": 6,
"showcase": false,
"start_date": "2023-06-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.593-07:00"
},
{
"created_at": "2026-08-13T17:58:35.533-07:00",
"description": "https://api.fathom.ai",
"group_id": null,
"id": "l984yncpfxgy",
"name": "API",
"page_id": "h4b8ylf20013",
"position": 11,
"showcase": false,
"start_date": "2026-08-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.616-07:00"
}
],
"created_at": "2026-09-04T17:01:19.212-07:00",
"id": "zgj2y2v6xhfh",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-09-05T09:31:54.772-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-05T09:31:54.772-07:00",
"id": "39mz11lmgdd0",
"incident_id": "zgj2y2v6xhfh",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-05T09:31:54.772-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-09-05T09:00:08.233-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-05T09:00:08.233-07:00",
"id": "0w7j5jb9wm3n",
"incident_id": "zgj2y2v6xhfh",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-05T09:00:08.233-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-09-05T08:00:17.794-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-05T08:00:17.794-07:00",
"id": "s0v7t58l4t8m",
"incident_id": "zgj2y2v6xhfh",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-05T08:00:17.794-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We will be undergoing scheduled maintenance during this time.",
"created_at": "2026-09-04T17:01:19.323-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-04T17:01:19.323-07:00",
"id": "874zfqj4tnx7",
"incident_id": "zgj2y2v6xhfh",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-04T17:01:19.323-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Infrastructure Maintenance",
"page_id": "h4b8ylf20013",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-05T09:31:54.772-07:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-09-05T09:00:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-09-05T08:00:23.093-07:00",
"scheduled_until": "2026-09-05T10:00:00.000-07:00",
"shortlink": "https://stspg.io/qg3t1dp1ypp8",
"started_at": "2026-09-04T17:01:19.171-07:00",
"status": "completed",
"updated_at": "2026-09-05T09:31:54.802-07:00"
},
{
"components": [
{
"created_at": "2022-11-11T08:48:52.834-08:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "02dpv7zcjw0q",
"name": "In-Call Processing (Zoom)",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.230-07:00"
},
{
"created_at": "2023-09-21T07:33:11.886-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "1l1q5p1ws8x1",
"name": "Google Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.257-07:00"
},
{
"created_at": "2024-02-06T13:43:51.502-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "b39l8ffpcywz",
"name": "HubSpot",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.288-07:00"
},
{
"created_at": "2023-06-14T18:32:29.637-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "d14rp69mt65h",
"name": "In-Call Processing (Microsoft Teams)",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.317-07:00"
},
{
"created_at": "2023-09-21T07:33:27.333-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "j6p8vlkmm6hl",
"name": "Microsoft Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.348-07:00"
},
{
"created_at": "2024-02-06T13:44:34.622-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "9szqf457cgnh",
"name": "Salesforce",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.391-07:00"
},
{
"created_at": "2023-06-14T18:32:51.441-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "28f2rt4x2mj8",
"name": "In-Call Processing (Google Meet)",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.456-07:00"
},
{
"created_at": "2024-02-06T13:45:28.350-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "4bjmpx9d3zgc",
"name": "Close",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.506-07:00"
},
{
"created_at": "2022-11-11T08:49:02.581-08:00",
"description": null,
"group_id": null,
"id": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"page_id": "h4b8ylf20013",
"position": 5,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.559-07:00"
},
{
"created_at": "2023-06-13T13:13:40.147-07:00",
"description": null,
"group_id": null,
"id": "6nh5q8jy2j3s",
"name": "Application Emails",
"page_id": "h4b8ylf20013",
"position": 6,
"showcase": false,
"start_date": "2023-06-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.593-07:00"
}
],
"created_at": "2026-09-01T11:33:35.880-07:00",
"id": "6777lsyxhrhs",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "operational",
"old_status": "partial_outage"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "operational",
"old_status": "partial_outage"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-09-01T13:09:21.919-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-01T13:09:21.919-07:00",
"id": "fvkrfsmr7bb1",
"incident_id": "6777lsyxhrhs",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-01T13:09:21.919-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "partial_outage",
"old_status": "operational"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "partial_outage",
"old_status": "operational"
}
],
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-09-01T11:33:36.113-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-09-01T11:33:36.113-07:00",
"id": "ywc223wbvm8q",
"incident_id": "6777lsyxhrhs",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-09-01T11:33:36.113-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "GCP incident impacting application connectivity and performance",
"page_id": "h4b8ylf20013",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-09-01T13:09:21.919-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/8jwbrb045mdg",
"started_at": "2026-09-01T11:33:35.856-07:00",
"status": "resolved",
"updated_at": "2026-09-01T13:09:21.939-07:00"
},
{
"components": [
{
"created_at": "2022-11-11T08:48:52.834-08:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "02dpv7zcjw0q",
"name": "In-Call Processing (Zoom)",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.230-07:00"
},
{
"created_at": "2023-09-21T07:33:11.886-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "1l1q5p1ws8x1",
"name": "Google Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.257-07:00"
},
{
"created_at": "2024-02-06T13:43:51.502-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "b39l8ffpcywz",
"name": "HubSpot",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.288-07:00"
},
{
"created_at": "2023-06-14T18:32:29.637-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "d14rp69mt65h",
"name": "In-Call Processing (Microsoft Teams)",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.317-07:00"
},
{
"created_at": "2023-09-21T07:33:27.333-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "j6p8vlkmm6hl",
"name": "Microsoft Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.348-07:00"
},
{
"created_at": "2024-02-06T13:44:34.622-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "9szqf457cgnh",
"name": "Salesforce",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.391-07:00"
},
{
"created_at": "2021-05-13T12:03:40.347-07:00",
"description": null,
"group_id": null,
"id": "b4zs734x9cv9",
"name": "Website",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2021-05-12T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.421-07:00"
},
{
"created_at": "2023-06-14T18:32:51.441-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "28f2rt4x2mj8",
"name": "In-Call Processing (Google Meet)",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.456-07:00"
},
{
"created_at": "2024-02-06T13:45:28.350-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "4bjmpx9d3zgc",
"name": "Close",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.506-07:00"
},
{
"created_at": "2022-11-11T08:49:02.581-08:00",
"description": null,
"group_id": null,
"id": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"page_id": "h4b8ylf20013",
"position": 5,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.559-07:00"
},
{
"created_at": "2023-06-13T13:13:40.147-07:00",
"description": null,
"group_id": null,
"id": "6nh5q8jy2j3s",
"name": "Application Emails",
"page_id": "h4b8ylf20013",
"position": 6,
"showcase": false,
"start_date": "2023-06-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.593-07:00"
},
{
"created_at": "2026-08-13T17:58:35.533-07:00",
"description": "https://api.fathom.ai",
"group_id": null,
"id": "l984yncpfxgy",
"name": "API",
"page_id": "h4b8ylf20013",
"position": 11,
"showcase": false,
"start_date": "2026-08-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.616-07:00"
}
],
"created_at": "2026-08-28T17:49:30.914-07:00",
"id": "bdwnnw82j31t",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-08-29T10:30:07.673-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-29T10:30:07.673-07:00",
"id": "tls7rmpgcbv4",
"incident_id": "bdwnnw82j31t",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-29T10:30:07.673-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-08-29T09:00:11.098-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-29T09:00:11.098-07:00",
"id": "d4sxmdxbdtky",
"incident_id": "bdwnnw82j31t",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-29T09:00:11.098-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-08-29T08:00:08.621-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-29T08:00:08.621-07:00",
"id": "gn97chqh3tt0",
"incident_id": "bdwnnw82j31t",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-29T08:00:08.621-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We will be undergoing scheduled maintenance during this time.",
"created_at": "2026-08-28T17:49:31.008-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-28T17:49:31.008-07:00",
"id": "v8y2fk0lct7j",
"incident_id": "bdwnnw82j31t",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-28T17:49:31.008-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Infrastructure Maintenance",
"page_id": "h4b8ylf20013",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-08-29T10:30:07.673-07:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-08-29T09:00:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-08-29T08:00:09.712-07:00",
"scheduled_until": "2026-08-29T10:30:00.000-07:00",
"shortlink": "https://stspg.io/hs1rjd0c577c",
"started_at": "2026-08-28T17:49:30.874-07:00",
"status": "completed",
"updated_at": "2026-08-29T10:30:07.714-07:00"
},
{
"components": [
{
"created_at": "2026-08-13T17:58:35.533-07:00",
"description": "https://api.fathom.ai",
"group_id": null,
"id": "l984yncpfxgy",
"name": "API",
"page_id": "h4b8ylf20013",
"position": 11,
"showcase": false,
"start_date": "2026-08-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.616-07:00"
}
],
"created_at": "2026-08-13T18:09:16.315-07:00",
"id": "zmr2rspnxlhc",
"impact": "minor",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "This incident has been resolved.",
"created_at": "2026-08-15T11:02:15.560-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-15T11:02:15.560-07:00",
"id": "0fcmp3xqvknx",
"incident_id": "zmr2rspnxlhc",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-15T11:02:15.560-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "The issue has been identified and a fix is being implemented.",
"created_at": "2026-08-13T18:09:16.415-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-13T18:09:16.415-07:00",
"id": "yyjll1clwn8t",
"incident_id": "zmr2rspnxlhc",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-13T18:09:16.415-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "List meetings endpoint returns an error when the calendar_invitees_domains parameter is provided",
"page_id": "h4b8ylf20013",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-08-15T11:02:15.560-07:00",
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/5bt38wxyj9br",
"started_at": "2026-08-13T18:09:16.306-07:00",
"status": "resolved",
"updated_at": "2026-08-15T11:02:15.577-07:00"
},
{
"components": [
{
"created_at": "2022-11-11T08:48:52.834-08:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "02dpv7zcjw0q",
"name": "In-Call Processing (Zoom)",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.230-07:00"
},
{
"created_at": "2023-09-21T07:33:11.886-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "1l1q5p1ws8x1",
"name": "Google Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.257-07:00"
},
{
"created_at": "2024-02-06T13:43:51.502-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "b39l8ffpcywz",
"name": "HubSpot",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.288-07:00"
},
{
"created_at": "2023-06-14T18:32:29.637-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "d14rp69mt65h",
"name": "In-Call Processing (Microsoft Teams)",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.317-07:00"
},
{
"created_at": "2023-09-21T07:33:27.333-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "j6p8vlkmm6hl",
"name": "Microsoft Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.348-07:00"
},
{
"created_at": "2024-02-06T13:44:34.622-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "9szqf457cgnh",
"name": "Salesforce",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.391-07:00"
},
{
"created_at": "2021-05-13T12:03:40.347-07:00",
"description": null,
"group_id": null,
"id": "b4zs734x9cv9",
"name": "Website",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2021-05-12T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.421-07:00"
},
{
"created_at": "2023-06-14T18:32:51.441-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "28f2rt4x2mj8",
"name": "In-Call Processing (Google Meet)",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.456-07:00"
},
{
"created_at": "2024-02-06T13:45:28.350-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "4bjmpx9d3zgc",
"name": "Close",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.506-07:00"
},
{
"created_at": "2022-11-11T08:49:02.581-08:00",
"description": null,
"group_id": null,
"id": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"page_id": "h4b8ylf20013",
"position": 5,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.559-07:00"
},
{
"created_at": "2023-06-13T13:13:40.147-07:00",
"description": null,
"group_id": null,
"id": "6nh5q8jy2j3s",
"name": "Application Emails",
"page_id": "h4b8ylf20013",
"position": 6,
"showcase": false,
"start_date": "2023-06-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.593-07:00"
},
{
"created_at": "2026-08-13T17:58:35.533-07:00",
"description": "https://api.fathom.ai",
"group_id": null,
"id": "l984yncpfxgy",
"name": "API",
"page_id": "h4b8ylf20013",
"position": 11,
"showcase": false,
"start_date": "2026-08-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.616-07:00"
}
],
"created_at": "2026-08-14T17:03:54.345-07:00",
"id": "jzkyn7ftvdqp",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-08-15T11:00:18.778-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-15T11:00:18.778-07:00",
"id": "37wqtvwhx88r",
"incident_id": "jzkyn7ftvdqp",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-15T11:00:18.778-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "under_maintenance",
"old_status": "degraded_performance"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-08-15T09:00:08.240-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-15T09:00:08.240-07:00",
"id": "zbcwwfj9dgsd",
"incident_id": "jzkyn7ftvdqp",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-15T09:00:08.240-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-08-15T08:01:09.406-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-15T08:01:09.406-07:00",
"id": "mgk7f8xvl1v6",
"incident_id": "jzkyn7ftvdqp",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-15T08:01:09.406-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "l984yncpfxgy",
"name": "API",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "We will be undergoing scheduled maintenance during this time.",
"created_at": "2026-08-14T17:03:54.422-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-14T17:03:54.422-07:00",
"id": "h42wsn5cgbg7",
"incident_id": "jzkyn7ftvdqp",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-14T17:03:54.422-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Infrastructure Maintenance",
"page_id": "h4b8ylf20013",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-08-15T11:00:18.778-07:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-08-15T09:00:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-08-15T08:01:09.571-07:00",
"scheduled_until": "2026-08-15T11:00:00.000-07:00",
"shortlink": "https://stspg.io/bb6zdhcyn7hv",
"started_at": "2026-08-14T17:03:54.312-07:00",
"status": "completed",
"updated_at": "2026-08-15T11:00:19.347-07:00"
},
{
"components": [
{
"created_at": "2022-11-11T08:48:52.834-08:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "02dpv7zcjw0q",
"name": "In-Call Processing (Zoom)",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.230-07:00"
},
{
"created_at": "2023-09-21T07:33:11.886-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "1l1q5p1ws8x1",
"name": "Google Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.257-07:00"
},
{
"created_at": "2024-02-06T13:43:51.502-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "b39l8ffpcywz",
"name": "HubSpot",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.288-07:00"
},
{
"created_at": "2023-06-14T18:32:29.637-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "d14rp69mt65h",
"name": "In-Call Processing (Microsoft Teams)",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.317-07:00"
},
{
"created_at": "2023-09-21T07:33:27.333-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "j6p8vlkmm6hl",
"name": "Microsoft Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.348-07:00"
},
{
"created_at": "2024-02-06T13:44:34.622-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "9szqf457cgnh",
"name": "Salesforce",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.391-07:00"
},
{
"created_at": "2021-05-13T12:03:40.347-07:00",
"description": null,
"group_id": null,
"id": "b4zs734x9cv9",
"name": "Website",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2021-05-12T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.421-07:00"
},
{
"created_at": "2023-06-14T18:32:51.441-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "28f2rt4x2mj8",
"name": "In-Call Processing (Google Meet)",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.456-07:00"
},
{
"created_at": "2024-02-06T13:45:28.350-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "4bjmpx9d3zgc",
"name": "Close",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.506-07:00"
},
{
"created_at": "2022-11-11T08:49:02.581-08:00",
"description": null,
"group_id": null,
"id": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"page_id": "h4b8ylf20013",
"position": 5,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.559-07:00"
},
{
"created_at": "2023-06-13T13:13:40.147-07:00",
"description": null,
"group_id": null,
"id": "6nh5q8jy2j3s",
"name": "Application Emails",
"page_id": "h4b8ylf20013",
"position": 6,
"showcase": false,
"start_date": "2023-06-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.593-07:00"
}
],
"created_at": "2026-08-07T17:20:49.671-07:00",
"id": "j1mhqkq98h75",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-08-08T10:00:10.716-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-08T10:00:10.716-07:00",
"id": "23kv2tgjzrcd",
"incident_id": "j1mhqkq98h75",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-08T10:00:10.716-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-08-08T09:00:08.654-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-08T09:00:08.654-07:00",
"id": "h43mwwtvx73t",
"incident_id": "j1mhqkq98h75",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-08T09:00:08.654-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-08-08T08:00:08.334-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-08T08:00:08.334-07:00",
"id": "9y8y2w91f5ny",
"incident_id": "j1mhqkq98h75",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-08T08:00:08.334-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We will be undergoing scheduled maintenance during this time.",
"created_at": "2026-08-07T17:20:49.772-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-07T17:20:49.772-07:00",
"id": "bf2jd3lnp565",
"incident_id": "j1mhqkq98h75",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-07T17:20:49.772-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Infrastructure Maintenance",
"page_id": "h4b8ylf20013",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-08-08T10:00:10.716-07:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-08-08T09:00:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-08-08T08:00:08.517-07:00",
"scheduled_until": "2026-08-08T10:00:00.000-07:00",
"shortlink": "https://stspg.io/5148175cgr8q",
"started_at": "2026-08-07T17:20:49.624-07:00",
"status": "completed",
"updated_at": "2026-08-08T10:00:10.793-07:00"
},
{
"components": [
{
"created_at": "2022-11-11T08:48:52.834-08:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "02dpv7zcjw0q",
"name": "In-Call Processing (Zoom)",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.230-07:00"
},
{
"created_at": "2023-09-21T07:33:11.886-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "1l1q5p1ws8x1",
"name": "Google Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.257-07:00"
},
{
"created_at": "2024-02-06T13:43:51.502-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "b39l8ffpcywz",
"name": "HubSpot",
"page_id": "h4b8ylf20013",
"position": 1,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.288-07:00"
},
{
"created_at": "2023-06-14T18:32:29.637-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "d14rp69mt65h",
"name": "In-Call Processing (Microsoft Teams)",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.317-07:00"
},
{
"created_at": "2023-09-21T07:33:27.333-07:00",
"description": null,
"group_id": "k00nn0tnn57j",
"id": "j6p8vlkmm6hl",
"name": "Microsoft Calendar Sync",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": true,
"start_date": "2023-09-21T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.348-07:00"
},
{
"created_at": "2024-02-06T13:44:34.622-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "9szqf457cgnh",
"name": "Salesforce",
"page_id": "h4b8ylf20013",
"position": 2,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.391-07:00"
},
{
"created_at": "2021-05-13T12:03:40.347-07:00",
"description": null,
"group_id": null,
"id": "b4zs734x9cv9",
"name": "Website",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2021-05-12T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.421-07:00"
},
{
"created_at": "2023-06-14T18:32:51.441-07:00",
"description": null,
"group_id": "sk9m970x0fgx",
"id": "28f2rt4x2mj8",
"name": "In-Call Processing (Google Meet)",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": true,
"start_date": "2023-06-14T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.456-07:00"
},
{
"created_at": "2024-02-06T13:45:28.350-08:00",
"description": null,
"group_id": "zjj92cbf6lvl",
"id": "4bjmpx9d3zgc",
"name": "Close",
"page_id": "h4b8ylf20013",
"position": 3,
"showcase": false,
"start_date": "2024-02-06T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.506-07:00"
},
{
"created_at": "2022-11-11T08:49:02.581-08:00",
"description": null,
"group_id": null,
"id": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"page_id": "h4b8ylf20013",
"position": 5,
"showcase": true,
"start_date": "2022-11-11T00:00:00.000-08:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.559-07:00"
},
{
"created_at": "2023-06-13T13:13:40.147-07:00",
"description": null,
"group_id": null,
"id": "6nh5q8jy2j3s",
"name": "Application Emails",
"page_id": "h4b8ylf20013",
"position": 6,
"showcase": false,
"start_date": "2023-06-13T00:00:00.000-07:00",
"status": "operational",
"updated_at": "2026-09-26T10:00:07.593-07:00"
}
],
"created_at": "2026-07-31T17:10:57.603-07:00",
"id": "sd5h33qst9ff",
"impact": "maintenance",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "operational",
"old_status": "under_maintenance"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "operational",
"old_status": "under_maintenance"
}
],
"body": "The scheduled maintenance has been completed.",
"created_at": "2026-08-01T10:00:09.662-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-01T10:00:09.662-07:00",
"id": "f0dtzhzcscm2",
"incident_id": "sd5h33qst9ff",
"status": "completed",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-01T10:00:09.662-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "under_maintenance",
"old_status": "operational"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "under_maintenance",
"old_status": "operational"
}
],
"body": "Scheduled maintenance is currently in progress. We will provide updates as necessary.",
"created_at": "2026-08-01T09:00:17.258-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-01T09:00:17.258-07:00",
"id": "p31jb39l3l0y",
"incident_id": "sd5h33qst9ff",
"status": "in_progress",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-01T09:00:17.258-07:00",
"wants_twitter_update": false
},
{
"affected_components": null,
"body": "Maintenance will begin as scheduled in 60 minutes.",
"created_at": "2026-08-01T08:00:14.113-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-08-01T08:00:14.113-07:00",
"id": "twd28jvczp89",
"incident_id": "sd5h33qst9ff",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-08-01T08:00:14.113-07:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "b4zs734x9cv9",
"name": "Website",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "w9jxjw27zvjy",
"name": "Post-Call Processing",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "6nh5q8jy2j3s",
"name": "Application Emails",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "02dpv7zcjw0q",
"name": "In-Call Processing - In-Call Processing (Zoom)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "d14rp69mt65h",
"name": "In-Call Processing - In-Call Processing (Microsoft Teams)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "28f2rt4x2mj8",
"name": "In-Call Processing - In-Call Processing (Google Meet)",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "1l1q5p1ws8x1",
"name": "Calendar Sync - Google Calendar Sync",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "j6p8vlkmm6hl",
"name": "Calendar Sync - Microsoft Calendar Sync",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "b39l8ffpcywz",
"name": "CRM Sync - HubSpot",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "9szqf457cgnh",
"name": "CRM Sync - Salesforce",
"new_status": "operational",
"old_status": "operational"
},
{
"code": "4bjmpx9d3zgc",
"name": "CRM Sync - Close",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We will be undergoing scheduled maintenance during this time.",
"created_at": "2026-07-31T17:10:57.695-07:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-07-31T17:10:57.695-07:00",
"id": "lnkhky37jxkh",
"incident_id": "sd5h33qst9ff",
"status": "scheduled",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-07-31T17:10:57.695-07:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Infrastructure Maintenance",
"page_id": "h4b8ylf20013",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": "2026-08-01T10:00:09.662-07:00",
"scheduled_auto_completed": true,
"scheduled_auto_in_progress": true,
"scheduled_for": "2026-08-01T09:00:00.000-07:00",
"scheduled_remind_prior": true,
"scheduled_reminded_at": "2026-08-01T08:00:14.395-07:00",
"scheduled_until": "2026-08-01T10:00:00.000-07:00",
"shortlink": "https://stspg.io/ng4n0157vc43",
"started_at": "2026-07-31T17:10:57.570-07:00",
"status": "completed",
"updated_at": "2026-08-01T10:00:09.698-07:00"
}
],
"page": {
"id": "h4b8ylf20013",
"name": "Fathom Video",
"url": "https://status.fathom.video"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}