Fathom

fathom.ai

Fathom declares 30 subprocessors in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Google Cloud, OpenAI and Stripe. No published changes since we first read it on Sep 22, 2026. 27 tracked vendors name Fathom as a subprocessor, including Paragon, Chameleon Intelligent Tech and SigNoz.

Subprocessors CSV · Atom DORA draft CSV what's this? · 

30 third parties.

NamePurposeLocationListed since
Amplitude Data analyticsUSA
Anthropic AIAI Provider; 🔒 Handles Meeting Content Data 🤖 Forbidden from training AI on Fathom Customer DataUSA
Brandfetch Brand & Logo APIUSA
Census Data Analytics & ETLUSA
ChartMogul Data analyticsUSA
Cloudflare CDNUSA
Courier Email ProviderUSA
Databricks Data storage and processing; 🔒 Handles Meeting Content DataUSA
Elastic Search Provider; 🔒 Handles Meeting Content DataUSA
ElevenLabs AIAI Provider; 🔒 Handles Meeting Content Data 🤖 Forbidden from training AI on Fathom Customer DataUSA
Enterpret Data analytics
FiveTran Data Analytics & ETLUSA
Front Helpdesk ProviderUSA
Google Cloud Platform Primary Cloud Provider; 🔒 Handles Meeting Content Data (Recording, Transcript) 🤖 Forbidden from training AI on Fathom Customer DataUSA
Hex Data analyticsUSA
HubSpot CRMUSA
Modal AI Provider; 🔒 Handles Meeting Content Data 🤖 Forbidden from training AI on Fathom Customer DataUSA
New Relic Application MonitoringUSA
omni Business intelligence and analytics; Data analyticsUSA
OpenAI AIAI Provider; 🔒 Handles Meeting Content Data 🤖 Forbidden from training AI on Fathom Customer DataUSA
Postmark Email ProviderUSA
Pusher In-App CommunicationUSA
Retool Data Analytics & ETLUSA
Reveal Partnership Marketing PlatformBelgium
RevenueHero SalesUSA
Sentry Application MonitoringUSA
Sphere Finance and paymentsUSA
Stripe Payment ProcessorUSA
UserVoice Feedback Tracking PlatformUSA
Warmly SalesUSA

Web TechnologiesCSV · Atom

Fathom's homepage made 111 requests to 23 domains, and 12 services controlled by another company.

Analytics (5): Amplitude, HubSpot, Crazy Egg, LinkedIn, MetaAdvertising (2): Google Cloud; usually detected as Advertising: Vibe Advertising Inc.Cookie compliance (1): CookieYesCDN (1): jsDelivrOther (3): JavaScript libraries: Webflow; usually detected as JavaScript libraries: bunny.net; Surveys: Typeform

12 third parties by category: Analytics 5Advertising 2Cookie compliance 1CDN 1Other 3

Third parties 12 · 106 requests
Webflow Webflow 1.6.0 jQuery 3.5.1 45% of the page's requests 50
Amplitudesubprocessor Amplitude 11% of the page's requests 12
Google Cloudsubprocessor DoubleClick Floodlight Google Analytics Google Tag Manager 10% of the page's requests 11
CookieYes CookieYes 7% of the page's requests 8
HubSpotsubprocessor HubSpot HubSpot Analytics 5% of the page's requests 6
jsDelivr Slick jsDelivr 5% of the page's requests 5
Crazy Egg Crazy Egg 4% of the page's requests 4
LinkedIn Linkedin Insight Tag 3% of the page's requests 3
Meta Facebook Pixel 2.9.438 3% of the page's requests 3
Typeform Typeform 2% of the page's requests 2
Vibe Advertising Inc. vibe.co <1% of the page's requests 1
bunny.net b-cdn.net <1% of the page's requests 1
First party 1 · 5 requests
Fathom Cloudflare GSAP 3.15.0 HTTP/3 Lenis 1.0.42 Open Graph Swiper Webpack core-js 3.32.2 5% of the page's requests 5

7 tracked companies loaded by the homepage are not in Fathom's subprocessor list. A website can use a service without it processing customer data.

Subprocessor of (27)CSV · Atom

27 companies
  • AccountAim accountaim.com Support recordings
  • AiSDR aisdr.com Call Recordings
  • Appamondo appamondo.com Video call recording, AI transcript & note-taking
  • Canopy canopy.is Analytics
  • Chameleon Intelligent Tech chameleon.io Call recording software
  • Circle circle.so Call transcripts; Records meetings and generates call transcripts, summaries, and action items.
  • Climatiq climatiq.io Automated external meeting note taking; Sales & Support
  • Critical Cloud criticalcloud.ai Meeting recording and notes
  • Ema ema.ai Meeting recording, transcription and note-taking
  • Euler eulerhq.com Collaboration & Productivity
  • Foqal foqal.io Video Notetaker (Transcribing & Understanding Customer Calls)
  • Keyplay keyplay.io
  • Kobalt.io kobalt.io Collaboration
  • Paragon useparagon.com Video call recording (Customer Data)
  • Plotly plotly.com Meeting Transcription
  • Precursive precursive.com Recording/transcription of delivery and support calls
  • Romify romify.io
  • Sendmarc sendmarc.com Collaboration; Meeting recording and transcription tool
  • SigNoz signoz.io
  • StackGuardian stackguardian.io Collaboration & Productivity
  • Storydoc storydoc.com Call recording
  • Synder synder.com Collaboration; Meeting recording, transcription and notes.
  • Toggl toggl.com AI-powered meeting summary service
  • TradeCentric tradecentric.com
  • VictoriaMetrics victoriametrics.com AI meeting notetaker
  • Whatagraph whatagraph.com Sales and customer services call recording and analysis.
  • WingRep wingrep.ai Note-taking and meeting recording

ComplianceCSV · Atom

Certified
Says it complies with

Certifications as Fathom's trust center lists them; reports are usually shared on request (evidence)

Service statusCSV · Atom

Aug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: 1 incident (1 major)Sep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: 1 incident (1 no impact stated)Sep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reportedOct 27: no incident reportedOct 28: no incident reportedOct 29: no incident reportedOct 30: no incident reportedOct 31: no incident reportedNov 1: no incident reportedNov 2: no incident reportedNov 3: no incident reportedNov 4: no incident reportedNov 5: no incident reportedNov 6: no incident reportedNov 7: no incident reportedNov 8: no incident reportedNov 9: no incident reportedNov 10: no incident reportedNov 11: no incident reportedNov 12: no incident reported

90 days agotoday

  • 2 incidents in 90 days
  • 1 major or critical
  • 6 h 55 min typical time to resolve
  • 1 h 35 min longest major
BeganIncidentImpactLasted
Some calls slow to start and processno impact stated6 h 55 min
GCP incident impacting application connectivity and performancemajor1 h 35 min
List meetings endpoint returns an error when the calendar_invitees_domains parameter is providedminor40 h 52 min
AI provider outage: Ask Fathom, live summarization, AI search, and some transcription impactedminor38 min
AI provider outage: Ask Fathom, live summarization, AI search, and some transcription impactedminor2 h 34 min
Desktop application may have shown "Waiting" while recording was activeminor38 min
Bots unable to join some meetings doing to Zoom API incident. Working with Zoom to identify the root causemajor5 h 10 min
Some recordings may be slow to complete final transcriptionno impact stated27 min

Incidents per month

0 2 4 Dec 2025: 0 incidents Jan 2026: 1 incident (1 major) · typical time to resolve 1 h 9 min Feb 2026: 1 incident (1 no impact stated) · typical time to resolve 27 min Mar 2026: 2 incidents (1 major, 1 minor) · typical time to resolve 5 h 10 min Apr 2026: 0 incidents May 2026: 1 incident (1 minor) · typical time to resolve 2 h 34 min Jun 2026: 1 incident (1 minor) · typical time to resolve 38 min Jul 2026: 0 incidents Aug 2026: 1 incident (1 minor) · typical time to resolve 40 h 52 min Sep 2026: 2 incidents (1 major, 1 no impact stated) · typical time to resolve 6 h 55 min Oct 2026: 0 incidents Nov 2026: 0 incidents Dec 2025Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct Nov

critical major minor no impact stated

Components affected

ComponentIncidents
In-Call Processing (Google Meet)2
In-Call Processing (Microsoft Teams)2
In-Call Processing (Zoom)2
Post-Call Processing2
Application Emails1
Close1
Google Calendar Sync1
HubSpot1

As Fathom's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Incidents reported by Fathom's subprocessorsCSV · Atom

135 reported incidents in the last 30 days, by 15 of the vendors Fathom lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Fathom was involved.

DateCompanyIncidentImpactLasted
OpenAIUnable to start new Workspace Agent runs criticalongoing
OpenAIElevated errors affecting logins, sign-ups, and ChatGPT features minor8 min
SentryUS issues feed throwing intermittent errors minor51 min
SentryAccount emails not being delivered major42 min
ElevenLabsScribe v3 Live outage major1 h 53 min
AnthropicElevated errors on Fable 52 and Mythos 52 no impact stated1 min
SentryEU region replay ingestion latency minor48 min
ModalSome Sandboxes experiencing creation failures minor23 min
HubSpotSome HubSpot tools may be unavailable for some users no impact stated51 min
FrontFront mobile SSO login degraded major4 h 21 min
OpenAIIncorrect cost data in Costs API exports no impact stated2 h 20 min
OpenAIElevated Errors On API minor42 min
RetoolSome antivirus products are blocking retool.app majorongoing
OpenAIElevated ChatGPT Conversation Errors minor52 min
OpenAIElevated errors with image generation minor1 h 49 min
UserVoiceIntermittent Slowness in the Application no impact stated—
AnthropicDegraded performance for Claude Fable 5.1 minor26 min
ElevenLabsChoppy audio on Agent conversations using Eleven v4 Turbo minor—
ElevenLabsChoppy audio on Agent conversations using Eleven v4 Turbo minor—
OpenAIElevated error rates with some U.S. business Mastercards no impact stated3 days
OpenAIChatGPT Work and Dots Errors minor13 h 6 min
AmplitudeSession Replay capturing more sessions than configured minor28 min
PostmarkDelays in activity data no impact stated5 h 53 min
AmplitudeDelayed S3 export minor1 h 49 min
OpenAIElevated error rates across paid ChatGPT plans minor1 h 54 min

And 110 more. All of them: CSV · Who is around them.

ChangesCSV · Atom

See the list as we read it on any date: Time machine

None since tracking began.

Rating badge for Fathom's site

Fathom transparency rating

It updates with the rating.

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