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Ciptex Limited Subscribe to UpdatesSubscribe Partially Degraded Service About This Site Welcome to the Ciptex status page. Here you'll find real-time updates on the availability and performance of our platform and services. If you experience any issues, please contact our support team. Subscribe to updates to be notified of any incidents or scheduled maintenance. Uptime over the past 90 days. View historical uptime. Twilio Degraded Performance Twilio Messaging Channels Operational Twilio Sync Operational Twilio TwiML Bins Operational Twilio SMS, Europe Degraded Performance Twilio Assets Operational Twilio SMS Operational Twilio Functions Operational Twilio Studio Operational Twilio Speech Recognition Operational Twilio Voice Insights Operational Twilio TwiML Operational Twilio Recording Transcriptions Operational Twilio TaskRouter Operational Twilio Flex Application Platform Degraded Performance Twilio Phone Numbers Operational Twilio Text-to-Speech Operational Twilio Queue Operational Twilio Recording Operational Twilio Conference Operational Twilio Client Web Operational Twilio SIP Interface Operational Twilio Elastic SIP Trunking Operational Twilio PSTN Operational Twilio Proxy Operational Twilio Go Rooms Operational Twilio Network Traversal Service Operational Twilio Flex Insights Operational Twilio Compositions Operational Twilio Voice, North America Operational Twilio Voice, Latin America Operational Twilio Voice, APAC Operational Twilio Recordings Operational Twilio Peer-to-Peer Rooms Operational Twilio Group Rooms Operational Twilio Messaging Insights Operational Twilio Conversations Operational Twilio SMS, Europe Degraded Performance Twilio Voice, Europe Operational Twilio Voice, Middle East & Africa Operational Twilio Console Operational Twilio REST API Operational Twilio Authy 2FA Operational Twilio Event Stream Operational Twilio Verify Operational Twilio Flex Conversations Operational Twilio Flex Programmable Chat Operational Twilio Flex Programmable Voice Operational Twilio Flex Plugins Operational Twilio Flex Queue Stats Operational Twilio Flex Agent Desktop Operational Twilio Flex Routing Operational Twilio Intelligence Operational Twilio Event Streams Operational Twilio PROGRAMMABLE CHAT Operational Twilio Voice REST API Operational Twilio Messaging Services Operational Twilio ConversationRelay Operational Race Engage Operational Ciptex Zendesk API Operational Ciptex Email API Operational Ciptex Form API Operational Ciptex AI API Operational Ciptex OpenWrks API Operational Ciptex Video API Operational Race Schedule API Operational Race Plugin API Operational Race Blacklist API Operational Race Directory API Operational Race Outcome API Operational Race Queue Management API Operational One Payment Cloud API Operational Race ESign Operational Race AI (Grammer) Operational One Payment Cloud Operational Agent Assisted Payments DTMF Operational Secure Payment Links Operational Ciptex Cloud Operational Ciptex CDN Operational Ciptex Telephony Network Operational Ciptex NOC General Notifications Operational Legacy Operational Twilio RACE / Flex Operational Twilio Programmable Voice PSTN Operational Twilio Programmable Messaging Operational ZenDesk Integration Operational Twilio Segment Operational Twilio Programmable Video Operational SendGrid Operational SendGrid API Operational SendGrid SMTP Operational SendGrid Email Activity Operational SendGrid API v3 Operational SendGrid API v2 Operational SendGrid Event Webhook Operational SendGrid Parse API Operational Spoke Phone Operational Spoke Phone Operational Cloudflare Operational Cloudflare Dashboard Operational Cloudflare Manchester, United Kingdom - (MAN) Operational Cloudflare API Operational Cloudflare API Shield Operational Cloudflare Containers Operational Cloudflare DNS Root Servers Operational Cloudflare Gateway Operational Cloudflare Load Balancing and Monitoring Operational Cloudflare Network Operational Cloudflare London, United Kingdom - (LHR) Operational Cloudflare Cloud Network Interconnect (CNI) Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Past Incidents Oct 3, 2026 No incidents reported today. Oct 2, 2026 No incidents reported. Oct 1, 2026 Twilio - Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation. Oct 1, 23:55 BST Update - Twilio have observed a recovery in voice calls from Twilio Phone Numbers to DigiMobil network subscribers in Spain and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available. Oct 1, 16:31 BST Monitoring - Twilio have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. Oct 1, 14:35 BST Identified - Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Spain. Twilio team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Oct 1, 12:25 BST Update - Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to DigiMobil network subscribers in Spain. Twilio team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available. Oct 1, 11:50 BST Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes. Oct 1, 11:45 BST Sep 30, 2026 No incidents reported. Sep 29, 2026 Investigating a Potential Issue Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation. Sep 29, 11:57 BST Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes. Sep 29, 11:43 BST Voice Call Failures from a Subset of Twilio Phone Numbers to Vodafone United Kingdom Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation. Sep 29, 04:42 BST Update - We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available. Sep 28, 23:53 BST Monitoring - We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. Sep 28, 23:27 BST Update - Our customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom. Our team is actively investigating this issue, and we will provide another update in 8 hours or as soon as more information becomes available. Sep 28, 20:59 BST Update - Our customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom. Our team is actively investigating this issue, and we will provide another update in 4 hours or as soon as more information becomes available. Sep 28, 15:15 BST Update - Our customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom. Our team is actively investigating this issue, and we will provide another update in 2 hours or as soon as more information becomes available. Sep 28, 13:24 BST Update - Our customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom. Our team is actively investigating this issue, and we will provide another update in 1 hour or as soon as more information becomes available. Sep 28, 11:48 BST Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes. Sep 28, 11:46 BST Sep 28, 2026 Investigating a Potential Issue Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation. Sep 28, 22:46 BST Update - Our monitoring systems have detected a potential issue with Flex. Our engineers have been alerted and are investigating, and we will provide an update when we have more details. Sep 28, 21:00 BST Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes. Sep 28, 20:58 BST Sep 27, 2026 No incidents reported. Sep 26, 2026 No incidents reported. Sep 25, 2026 Twilio - Voice Call Failures from a Subset of Twilio Phone Numbers to Vodafone to the United Kingdom of Great Britain and Northern Ireland Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation. Sep 25, 00:25 BST Update - Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom. Twilio team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available. Sep 24, 11:52 BST Update - Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom. Twilio has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Sep 24, 08:17 BST Update - Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom of Great Britain and Northern Ireland. The Twilio engineering team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available. Sep 24, 00:11 BST Identified - Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom of Great Britain and Northern Ireland. The Twilio engineering team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Sep 23, 20:39 BST Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes. Sep 23, 20:35 BST Sep 24, 2026 Twilio - Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204 Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation. Sep 24, 19:05 BST Update - Transfer calls done via SIP REFER in Elastic SIP Trunking is Failing With Error Code 32204. Twilio engineers are actively working on this and will provide an update in 1 hour or as soon as more information is available. Sep 24, 18:46 BST Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes. Sep 24, 18:42 BST Sep 23, 2026 Twilio - Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation. Sep 23, 01:39 BST Identified - Twilio team has identified the cause and is actively clearing stuck tasks to restore data accuracy. If you are continuing to experience this issue, please contact support with your account SID and queue ID to expedite resolution. We will provide another update in 1 hour or as soon as more information becomes available. Sep 22, 23:03 BST Update - Twilio are investigating an issue where a subset of Flex customers may see inaccurate real-time statistics data in the Flex UI. Specifically, the “longest waiting task” metric may display inflated values. Twilio engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. Sep 22, 21:55 BST Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes. Sep 22, 21:48 BST Sep 22, 2026 Investigating a Potential Issue Resolved - Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation. Sep 22, 02:02 BST Investigating - We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes. Sep 22, 01:01 BST Sep 21, 2026 No incidents reported. Sep 20, 2026 No incidents reported. Sep 19, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage