Third Party Index

Ciptex

ciptex.com

Subprocessors CSV · Atom

6 third parties.

NamePurposeLocationListed since
AWS Infrastructure Provider providing hosting services and storage.United Kingdom, Germany, USA
Easy CSV Record Processing and UploadUSA
Microsoft Azure RACE AI features as enabled by customerUnited Kingdom, Germany, USA
Sapling AI RACE AI features as enabled by customer for Spellcheck & Grammar ServicesUSA
Twilio Communication Provider providing services and storageUSA
Yousign RACE Video features as enabled by customer for Document Transformation & VerificationFrance

Service statusCSV · Atom

  • minor The status page says: Partially Degraded Service · Twilio: degraded performance
Jul 6: before our history of this status pageJul 7: before our history of this status pageJul 8: before our history of this status pageJul 9: before our history of this status pageJul 10: before our history of this status pageJul 11: before our history of this status pageJul 12: before our history of this status pageJul 13: before our history of this status pageJul 14: before our history of this status pageJul 15: before our history of this status pageJul 16: before our history of this status pageJul 17: before our history of this status pageJul 18: before our history of this status pageJul 19: before our history of this status pageJul 20: before our history of this status pageJul 21: before our history of this status pageJul 22: before our history of this status pageJul 23: before our history of this status pageJul 24: before our history of this status pageJul 25: before our history of this status pageJul 26: before our history of this status pageJul 27: before our history of this status pageJul 28: before our history of this status pageJul 29: before our history of this status pageJul 30: before our history of this status pageJul 31: before our history of this status pageAug 1: before our history of this status pageAug 2: before our history of this status pageAug 3: before our history of this status pageAug 4: before our history of this status pageAug 5: before our history of this status pageAug 6: before our history of this status pageAug 7: before our history of this status pageAug 8: before our history of this status pageAug 9: before our history of this status pageAug 10: before our history of this status pageAug 11: before our history of this status pageAug 12: before our history of this status pageAug 13: before our history of this status pageAug 14: before our history of this status pageAug 15: before our history of this status pageAug 16: before our history of this status pageAug 17: before our history of this status pageAug 18: before our history of this status pageAug 19: before our history of this status pageAug 20: before our history of this status pageAug 21: before our history of this status pageAug 22: before our history of this status pageAug 23: before our history of this status pageAug 24: before our history of this status pageAug 25: before our history of this status pageAug 26: before our history of this status pageAug 27: before our history of this status pageAug 28: before our history of this status pageAug 29: before our history of this status pageAug 30: before our history of this status pageAug 31: before our history of this status pageSep 1: before our history of this status pageSep 2: before our history of this status pageSep 3: before our history of this status pageSep 4: before our history of this status pageSep 5: before our history of this status pageSep 6: before our history of this status pageSep 7: before our history of this status pageSep 8: before our history of this status pageSep 9: before our history of this status pageSep 10: before our history of this status pageSep 11: before our history of this status pageSep 12: before our history of this status pageSep 13: before our history of this status pageSep 14: before our history of this status pageSep 15: 2 incidents (1 minor, 1 no impact stated)Sep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: 2 incidents (1 minor, 1 no impact stated)Sep 23: 1 incident (1 minor)Sep 24: 1 incident (1 minor)Sep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: 2 incidents (2 minor)Sep 29: 1 incident (1 no impact stated)Sep 30: no incident reportedOct 1: 1 incident (1 minor)Oct 2: no incident reportedOct 3: no incident reported

90 days agotoday

  • 10 incidents in 18 days
  • 0 major or critical
  • 2 h 49 min typical time to resolve
BeganIncidentImpactLasted
Twilio - Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spainminor12 h 10 min
Investigating a Potential Issueno impact stated14 min
Investigating a Potential Issueminor1 h 47 min
Voice Call Failures from a Subset of Twilio Phone Numbers to Vodafone United Kingdomminor16 h 55 min
Twilio - Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204minor22 min
Twilio - Voice Call Failures from a Subset of Twilio Phone Numbers to Vodafone to the United Kingdom of Great Britain and Northern Irelandminor27 h 49 min
Twilio - Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Dataminor3 h 51 min
Investigating a Potential Issueno impact stated1 h

Incidents per month

0 5 10 Aug 2026: 0 incidents · before our history of this status page Sep 2026: 9 incidents (6 minor, 3 no impact stated) · partial: our history begins Sep 15 · typical time to resolve 1 h 47 min Oct 2026: 1 incident (1 minor) · typical time to resolve 12 h 10 min Aug 2026Sep Oct

critical major minor no impact stated before or partly before our history

Components affected

ComponentIncidents
Twilio Voice, Europe3
Ciptex NOC General Notifications1
Twilio Elastic SIP Trunking1
Twilio Flex Application Platform1
Twilio Flex Insights1
Twilio Group Rooms1
Twilio PSTN1

As Ciptex's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

ChangesCSV · Atom

None since tracking began.

Rating badge for Ciptex's site

Ciptex transparency rating

It updates with the rating.

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