Third Party Index

Snapshot 37839

Document
Registry listing
URL
https://status.ciptex.com/index.json
Fetched
HTTP status
200
Content type
application/json; charset=utf-8
Fetch mode
api
Size
43306 bytes
SHA-256 (raw)
5cd50ae459667a42091c8d057272d5cf0179b331b3ad4fd192bfc90160c5f69a
SHA-256 (normalized text)
5f923d555051a8f104eff8636b90fc2c0eabfec146248b11ccc0fad70e62f112

Normalized text

Scripts and page chrome removed; this is what change detection compares.

{
  "components": [
    {
      "components": [
        "6m5ydv492b3d",
        "0gssk3kj7pjz",
        "wjz0713y0nq2",
        "d4lzg6442qpg",
        "25b9svnpvqrh",
        "dr78z692lq87",
        "bptph12q351r",
        "fgpbjvndhsqc",
        "gkwyv4k1vx05",
        "d1g71mhjjmyj",
        "7nsrbfzmhv7j",
        "ygnp915tyg8d",
        "p3h0jmc4rtrj",
        "vlvxpg77ffk2",
        "0rv8vgq5jw9m",
        "70lwsbdz9v1m",
        "r3fp0bbs4dkp",
        "t45y3s6rfcwg",
        "sn1w3kz6jjr9",
        "0ttnzp4xhqzb",
        "g4tzr84x89m2",
        "rlczm06p6bv1",
        "1w4hcfz2gqq0",
        "x99v48ymcddx",
        "4mzpmwnn1lqd",
        "0vcfsnsq2jry",
        "w4kvn6d6xtyw",
        "n7h3g64nwk51",
        "dkr6w7shh608",
        "cjk8r0zxydbb",
        "prrscnk37tkj",
        "h8kjcrsf3wn9",
        "2pdg1c1vfc0k",
        "cv7bt950kbbd",
        "6bgbv7trbpy8",
        "5yd9km09qqt0",
        "l1dvvqhsy82j",
        "496q589f82xr",
        "d0rff6smltnm",
        "bbsrhf9cqxy7",
        "yr77kr4szxn3",
        "spcw5x68d7dr",
        "gj8t1vzd6c1s",
        "rj8zcx4xjwkb",
        "64ckg8t7pnlq",
        "8wq436yg0dxx",
        "46xhj3rr8gyw",
        "kb4p9hmwn3c7",
        "s6bwtzgqt4t0",
        "4qqj5mjbhpjq",
        "96j2xvdb8ywl",
        "nhy9g1xqw8hg",
        "wnhj274t1jtf",
        "t37n8g1mnk2w",
        "8b3k1y0yxklz",
        "v9fqytcf28d5",
        "18kw5hhxm6jp"
      ],
      "created_at": "2021-10-11T15:46:46.462+01:00",
      "description": null,
      "group_id": null,
      "id": "t39bc1013rjk",
      "name": "Twilio",
      "page_id": "skz0xldhm176",
      "position": 1,
      "showcase": false,
      "start_date": null,
      "status": "degraded_performance",
      "updated_at": "2026-03-13T08:32:27.294+00:00"
    },
    {
      "components": [
        "8q2x7b6swlzf",
        "5by89fjv7g7h",
        "874cnwt97qbd",
        "cmmqnzs8v261",
        "f17png3865xf",
        "s9rctm8ybk72",
        "qh24q3ypzkl3",
        "b6pls5klk2sd",
        "pgfnkycmb9s9",
        "hymydqbhd3b6",
        "s36sqyp22sg0",
        "bz07vkr0ljb9",
        "l1r2gbdgpf9b",
        "3b0vcrryhf0t",
        "mcmchvwn2qxc"
      ],
      "created_at": "2021-10-11T15:55:46.458+01:00",
      "description": null,
      "group_id": null,
      "id": "shpmj5x05ndc",
      "name": "Race Engage",
      "page_id": "skz0xldhm176",
      "position": 2,
      "showcase": false,
      "start_date": null,
      "status": "operational",
      "updated_at": "2026-03-13T08:32:27.306+00:00"
    },
    {
      "components": [
        "dhzs2wfyc6kp",
        "8p9n2vsrjw8x"
      ],
      "created_at": "2021-10-13T12:42:48.675+01:00",
      "description": null,
      "group_id": null,
      "id": "yvdx07yqhb0k",
      "name": "One Payment Cloud",
      "page_id": "skz0xldhm176",
      "position": 3,
      "showcase": false,
      "start_date": null,
      "status": "operational",
      "updated_at": "2026-03-13T08:32:27.319+00:00"
    },
    {
      "components": [
        "lnvp17xx3fgv",
        "8743xdsrktpx",
        "d7lbgc9dsmhz"
      ],
      "created_at": "2021-10-13T12:50:22.282+01:00",
      "description": null,
      "group_id": null,
      "id": "p6jdfvlmz28j",
      "name": "Ciptex Cloud",
      "page_id": "skz0xldhm176",
      "position": 4,
      "showcase": false,
      "start_date": null,
      "status": "operational",
      "updated_at": "2026-03-13T08:32:27.330+00:00"
    },
    {
      "components": [
        "2y1zb7lqx3d5",
        "g91byqh2l88b",
        "kzhhdrcxw20b",
        "xmc81qysf7b6",
        "qsdh10pkp2vf",
        "d8jxk80fm7r0"
      ],
      "created_at": "2023-02-17T14:14:33.669+00:00",
      "description": "These are legacy services we monitored before we recently made a decision to mirror like for like Twilio components. Therefore any service that shows in legacy is historical only and should not be used to evaluate current service operation.",
      "group_id": null,
      "id": "rfhj7tw5tbcy",
      "name": "Legacy",
      "page_id": "skz0xldhm176",
      "position": 5,
      "showcase": false,
      "start_date": null,
      "status": "operational",
      "updated_at": "2026-03-13T08:32:27.341+00:00"
    },
    {
      "components": [
        "8mq8dk2ydlb5",
        "mwklj278ch0m",
        "y0cm6rg6520q",
        "m4sl5gb18nh1",
        "13f3zvrbhp00",
        "hz582jp9pmsv",
        "835mw2w8p7qf"
      ],
      "created_at": "2025-03-10T15:03:59.295+00:00",
      "description": null,
      "group_id": null,
      "id": "qfyl8k5m952q",
      "name": "SendGrid",
      "page_id": "skz0xldhm176",
      "position": 6,
      "showcase": false,
      "start_date": null,
      "status": "operational",
      "updated_at": "2026-03-13T08:32:27.364+00:00"
    },
    {
      "components": [
        "21q250chcyfc"
      ],
      "created_at": "2025-03-10T15:06:39.549+00:00",
      "description": null,
      "group_id": null,
      "id": "fxglm78w8y3q",
      "name": "Spoke Phone",
      "page_id": "skz0xldhm176",
      "position": 7,
      "showcase": false,
      "start_date": null,
      "status": "operational",
      "updated_at": "2026-03-13T08:32:27.374+00:00"
    },
    {
      "components": [
        "fjq2bcpvyq07",
        "x1dg968r0grg",
        "rxcrmlstsl22",
        "sljmkxr2kyw4",
        "0chjx64rhf5y",
        "dcc34747t8tq",
        "y9l5rd06t8ll",
        "v2c3bsv1xg8w",
        "bxt6sgc0vgxf",
        "kwdd65z4079z",
        "g3m8mjgl1vhw"
      ],
      "created_at": "2026-03-13T08:32:09.075+00:00",
      "description": null,
      "group_id": null,
      "id": "cd0wfxrs9h8w",
      "name": "Cloudflare",
      "page_id": "skz0xldhm176",
      "position": 17,
      "showcase": false,
      "start_date": null,
      "status": "operational",
      "updated_at": "2026-03-13T08:32:33.292+00:00"
    }
  ],
  "incidents": [
    {
      "components": [
        {
          "created_at": "2023-02-14T13:34:17.838+00:00",
          "description": null,
          "group_id": "t39bc1013rjk",
          "id": "496q589f82xr",
          "name": "Twilio Voice, Europe",
          "page_id": "skz0xldhm176",
          "position": 54,
          "showcase": false,
          "start_date": null,
          "status": "operational",
          "updated_at": "2026-10-01T14:17:11.766+01:00"
        }
      ],
      "created_at": "2026-10-01T11:45:26.113+01:00",
      "id": "wbw33t13zxtd",
      "impact": "minor",
      "impact_override": "minor",
      "incident_updates": [
        {
          "affected_components": null,
          "body": "Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.",
          "created_at": "2026-10-01T23:55:46.928+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-10-01T23:55:46.928+01:00",
          "id": "pxdskt196tbb",
          "incident_id": "wbw33t13zxtd",
          "status": "resolved",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-10-01T23:55:46.928+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "496q589f82xr",
              "name": "Twilio - Twilio Voice, Europe",
              "new_status": "operational",
              "old_status": "operational"
            }
          ],
          "body": "Twilio have observed a recovery in voice calls from Twilio Phone Numbers to DigiMobil network subscribers in Spain and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.",
          "created_at": "2026-10-01T16:31:37.043+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-10-01T16:31:37.043+01:00",
          "id": "0y9672psrcq9",
          "incident_id": "wbw33t13zxtd",
          "status": "monitoring",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-10-01T16:31:37.043+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "496q589f82xr",
              "name": "Twilio - Twilio Voice, Europe",
              "new_status": "operational",
              "old_status": "operational"
            }
          ],
          "body": "Twilio have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
          "created_at": "2026-10-01T14:35:21.255+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-10-01T14:35:21.255+01:00",
          "id": "n3ljs8wd6t85",
          "incident_id": "wbw33t13zxtd",
          "status": "monitoring",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-10-01T14:35:21.255+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "496q589f82xr",
              "name": "Twilio - Twilio Voice, Europe",
              "new_status": "degraded_performance",
              "old_status": "degraded_performance"
            }
          ],
          "body": "Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to network subscribers in Spain. Twilio team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
          "created_at": "2026-10-01T12:25:21.814+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-10-01T12:25:21.814+01:00",
          "id": "yvyjfrvxg310",
          "incident_id": "wbw33t13zxtd",
          "status": "identified",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-10-01T12:25:21.814+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "496q589f82xr",
              "name": "Twilio - Twilio Voice, Europe",
              "new_status": "degraded_performance",
              "old_status": "degraded_performance"
            }
          ],
          "body": "Twilio customers may be experiencing voice call failures and post dial delay from Twilio Phone Numbers to DigiMobil network subscribers in Spain. Twilio team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
          "created_at": "2026-10-01T11:50:03.599+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-10-01T11:50:03.599+01:00",
          "id": "pv0xrmnk666n",
          "incident_id": "wbw33t13zxtd",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-10-01T11:50:03.599+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": null,
          "body": "We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.",
          "created_at": "2026-10-01T11:45:26.219+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-10-01T11:45:26.219+01:00",
          "id": "4dyvtr0lg19p",
          "incident_id": "wbw33t13zxtd",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-10-01T11:45:26.219+01:00",
          "wants_twitter_update": false
        }
      ],
      "metadata": {},
      "monitoring_at": "2026-10-01T14:35:21.255+01:00",
      "name": "Twilio - Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain",
      "page_id": "skz0xldhm176",
      "postmortem_body": null,
      "postmortem_body_last_updated_at": null,
      "postmortem_ignored": false,
      "postmortem_notified_subscribers": false,
      "postmortem_notified_twitter": false,
      "postmortem_published_at": null,
      "reminder_intervals": null,
      "resolved_at": "2026-10-01T23:55:46.928+01:00",
      "scheduled_auto_completed": false,
      "scheduled_auto_in_progress": false,
      "scheduled_for": null,
      "scheduled_remind_prior": false,
      "scheduled_reminded_at": null,
      "scheduled_until": null,
      "shortlink": "https://stspg.io/5cgrg26hb05x",
      "started_at": "2026-10-01T11:45:26.106+01:00",
      "status": "resolved",
      "updated_at": "2026-10-01T23:55:47.057+01:00"
    },
    {
      "components": [],
      "created_at": "2026-09-29T11:43:21.450+01:00",
      "id": "x32qdx6f2656",
      "impact": "none",
      "impact_override": null,
      "incident_updates": [
        {
          "affected_components": null,
          "body": "Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.",
          "created_at": "2026-09-29T11:57:39.929+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-29T11:57:39.929+01:00",
          "id": "tfcl5s8g5r3y",
          "incident_id": "x32qdx6f2656",
          "status": "resolved",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-29T11:57:39.929+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": null,
          "body": "We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.",
          "created_at": "2026-09-29T11:43:21.779+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-29T11:43:21.779+01:00",
          "id": "nwdtpddx7rdl",
          "incident_id": "x32qdx6f2656",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-29T11:43:21.779+01:00",
          "wants_twitter_update": false
        }
      ],
      "metadata": {},
      "monitoring_at": null,
      "name": "Investigating a Potential Issue",
      "page_id": "skz0xldhm176",
      "postmortem_body": null,
      "postmortem_body_last_updated_at": null,
      "postmortem_ignored": false,
      "postmortem_notified_subscribers": false,
      "postmortem_notified_twitter": false,
      "postmortem_published_at": null,
      "reminder_intervals": null,
      "resolved_at": "2026-09-29T11:57:39.929+01:00",
      "scheduled_auto_completed": false,
      "scheduled_auto_in_progress": false,
      "scheduled_for": null,
      "scheduled_remind_prior": false,
      "scheduled_reminded_at": null,
      "scheduled_until": null,
      "shortlink": "https://stspg.io/2zr8njw8vv0c",
      "started_at": "2026-09-29T11:43:21.427+01:00",
      "status": "resolved",
      "updated_at": "2026-09-29T11:57:40.234+01:00"
    },
    {
      "components": [
        {
          "created_at": "2023-02-14T13:34:17.838+00:00",
          "description": null,
          "group_id": "t39bc1013rjk",
          "id": "496q589f82xr",
          "name": "Twilio Voice, Europe",
          "page_id": "skz0xldhm176",
          "position": 54,
          "showcase": false,
          "start_date": null,
          "status": "operational",
          "updated_at": "2026-10-01T14:17:11.766+01:00"
        }
      ],
      "created_at": "2026-09-28T11:46:54.271+01:00",
      "id": "qpwbjdgb9r7h",
      "impact": "minor",
      "impact_override": "minor",
      "incident_updates": [
        {
          "affected_components": null,
          "body": "Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.",
          "created_at": "2026-09-29T04:42:34.454+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-29T04:42:34.454+01:00",
          "id": "y4dg02yxgw96",
          "incident_id": "qpwbjdgb9r7h",
          "status": "resolved",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-29T04:42:34.454+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "496q589f82xr",
              "name": "Twilio - Twilio Voice, Europe",
              "new_status": "operational",
              "old_status": "operational"
            }
          ],
          "body": "We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom and are monitoring service stability. \n\nWe will provide another update in 8 hours or as soon as more information becomes available.",
          "created_at": "2026-09-28T23:53:09.878+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-28T23:53:09.878+01:00",
          "id": "5c5967pdr302",
          "incident_id": "qpwbjdgb9r7h",
          "status": "monitoring",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-28T23:53:09.878+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "496q589f82xr",
              "name": "Twilio - Twilio Voice, Europe",
              "new_status": "operational",
              "old_status": "operational"
            }
          ],
          "body": "We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom and are monitoring service stability. \n\nWe will provide another update in 2 hours or as soon as more information becomes available.",
          "created_at": "2026-09-28T23:27:35.473+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-28T23:27:35.473+01:00",
          "id": "lp7mjxr2zlx0",
          "incident_id": "qpwbjdgb9r7h",
          "status": "monitoring",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-28T23:27:35.473+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "496q589f82xr",
              "name": "Twilio - Twilio Voice, Europe",
              "new_status": "degraded_performance",
              "old_status": "degraded_performance"
            }
          ],
          "body": "Our customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom. \n\nOur team is actively investigating this issue, and we will provide another update in 8 hours or as soon as more information becomes available.",
          "created_at": "2026-09-28T20:59:24.113+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-28T20:59:24.113+01:00",
          "id": "zj06958t9fp1",
          "incident_id": "qpwbjdgb9r7h",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-28T20:59:24.113+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "496q589f82xr",
              "name": "Twilio - Twilio Voice, Europe",
              "new_status": "degraded_performance",
              "old_status": "degraded_performance"
            }
          ],
          "body": "Our customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom. \n\nOur team is actively investigating this issue, and we will provide another update in 4 hours or as soon as more information becomes available.",
          "created_at": "2026-09-28T15:15:32.919+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-28T15:15:32.919+01:00",
          "id": "bs7ytsmvz6pm",
          "incident_id": "qpwbjdgb9r7h",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-28T15:15:32.919+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "496q589f82xr",
              "name": "Twilio - Twilio Voice, Europe",
              "new_status": "degraded_performance",
              "old_status": "degraded_performance"
            }
          ],
          "body": "Our customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom. \n\nOur team is actively investigating this issue, and we will provide another update in 2 hours or as soon as more information becomes available.",
          "created_at": "2026-09-28T13:24:48.758+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-28T13:24:48.758+01:00",
          "id": "njp7rk5zzsjk",
          "incident_id": "qpwbjdgb9r7h",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-28T13:24:48.758+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "496q589f82xr",
              "name": "Twilio - Twilio Voice, Europe",
              "new_status": "degraded_performance",
              "old_status": "degraded_performance"
            }
          ],
          "body": "Our customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom. \n\nOur team is actively investigating this issue, and we will provide another update in 1 hour or as soon as more information becomes available.",
          "created_at": "2026-09-28T11:48:28.952+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-28T11:48:28.952+01:00",
          "id": "zqd8v335l3md",
          "incident_id": "qpwbjdgb9r7h",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-28T11:48:28.952+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": null,
          "body": "We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.",
          "created_at": "2026-09-28T11:46:54.521+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-28T11:46:54.521+01:00",
          "id": "fj294t3lx399",
          "incident_id": "qpwbjdgb9r7h",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-28T11:46:54.521+01:00",
          "wants_twitter_update": false
        }
      ],
      "metadata": {},
      "monitoring_at": "2026-09-28T23:27:35.473+01:00",
      "name": "Voice Call Failures from a Subset of Twilio Phone Numbers to Vodafone United Kingdom",
      "page_id": "skz0xldhm176",
      "postmortem_body": null,
      "postmortem_body_last_updated_at": null,
      "postmortem_ignored": false,
      "postmortem_notified_subscribers": false,
      "postmortem_notified_twitter": false,
      "postmortem_published_at": null,
      "reminder_intervals": null,
      "resolved_at": "2026-09-29T04:42:34.454+01:00",
      "scheduled_auto_completed": false,
      "scheduled_auto_in_progress": false,
      "scheduled_for": null,
      "scheduled_remind_prior": false,
      "scheduled_reminded_at": null,
      "scheduled_until": null,
      "shortlink": "https://stspg.io/1w6r5q5pc7xl",
      "started_at": "2026-09-28T11:46:54.261+01:00",
      "status": "resolved",
      "updated_at": "2026-09-29T04:42:34.602+01:00"
    },
    {
      "components": [
        {
          "created_at": "2023-02-14T13:34:30.213+00:00",
          "description": null,
          "group_id": "t39bc1013rjk",
          "id": "vlvxpg77ffk2",
          "name": "Twilio Flex Application Platform",
          "page_id": "skz0xldhm176",
          "position": 27,
          "showcase": true,
          "start_date": null,
          "status": "degraded_performance",
          "updated_at": "2026-09-28T21:00:55.843+01:00"
        }
      ],
      "created_at": "2026-09-28T20:58:52.309+01:00",
      "id": "5x6z6dn6m7t4",
      "impact": "minor",
      "impact_override": "minor",
      "incident_updates": [
        {
          "affected_components": null,
          "body": "Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.",
          "created_at": "2026-09-28T22:46:40.907+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-28T22:46:40.907+01:00",
          "id": "fy6077yxw1zg",
          "incident_id": "5x6z6dn6m7t4",
          "status": "resolved",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-28T22:46:40.907+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "vlvxpg77ffk2",
              "name": "Twilio - Twilio Flex Application Platform",
              "new_status": "degraded_performance",
              "old_status": "operational"
            }
          ],
          "body": "Our monitoring systems have detected a potential issue with Flex. \n\nOur engineers have been alerted and are investigating, and we will provide an update when we have more details.",
          "created_at": "2026-09-28T21:00:55.898+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-28T21:00:55.898+01:00",
          "id": "nls15063zj0p",
          "incident_id": "5x6z6dn6m7t4",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-28T21:00:55.898+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": null,
          "body": "We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.",
          "created_at": "2026-09-28T20:58:52.420+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-28T20:58:52.420+01:00",
          "id": "8m1z5qy7xmj1",
          "incident_id": "5x6z6dn6m7t4",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-28T20:58:52.420+01:00",
          "wants_twitter_update": false
        }
      ],
      "metadata": {},
      "monitoring_at": null,
      "name": "Investigating a Potential Issue",
      "page_id": "skz0xldhm176",
      "postmortem_body": null,
      "postmortem_body_last_updated_at": null,
      "postmortem_ignored": false,
      "postmortem_notified_subscribers": false,
      "postmortem_notified_twitter": false,
      "postmortem_published_at": null,
      "reminder_intervals": null,
      "resolved_at": "2026-09-28T22:46:40.907+01:00",
      "scheduled_auto_completed": false,
      "scheduled_auto_in_progress": false,
      "scheduled_for": null,
      "scheduled_remind_prior": false,
      "scheduled_reminded_at": null,
      "scheduled_until": null,
      "shortlink": "https://stspg.io/748bt125p37s",
      "started_at": "2026-09-28T20:58:52.298+01:00",
      "status": "resolved",
      "updated_at": "2026-09-28T22:46:45.327+01:00"
    },
    {
      "components": [
        {
          "created_at": "2023-02-14T13:22:33.652+00:00",
          "description": null,
          "group_id": "t39bc1013rjk",
          "id": "1w4hcfz2gqq0",
          "name": "Twilio PSTN",
          "page_id": "skz0xldhm176",
          "position": 38,
          "showcase": false,
          "start_date": null,
          "status": "operational",
          "updated_at": "2026-09-11T15:59:41.966+01:00"
        },
        {
          "created_at": "2023-02-14T13:34:17.838+00:00",
          "description": null,
          "group_id": "t39bc1013rjk",
          "id": "496q589f82xr",
          "name": "Twilio Voice, Europe",
          "page_id": "skz0xldhm176",
          "position": 54,
          "showcase": false,
          "start_date": null,
          "status": "operational",
          "updated_at": "2026-10-01T14:17:11.766+01:00"
        }
      ],
      "created_at": "2026-09-23T20:35:45.009+01:00",
      "id": "2kwm428dpn7d",
      "impact": "minor",
      "impact_override": "minor",
      "incident_updates": [
        {
          "affected_components": null,
          "body": "Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.",
          "created_at": "2026-09-25T00:25:03.647+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-25T00:25:03.647+01:00",
          "id": "xzhlyhh38t7v",
          "incident_id": "2kwm428dpn7d",
          "status": "resolved",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-25T00:25:03.647+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "1w4hcfz2gqq0",
              "name": "Twilio - Twilio PSTN",
              "new_status": "operational",
              "old_status": "operational"
            },
            {
              "code": "496q589f82xr",
              "name": "Twilio - Twilio Voice, Europe",
              "new_status": "degraded_performance",
              "old_status": "degraded_performance"
            }
          ],
          "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom. Twilio team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.",
          "created_at": "2026-09-24T11:52:43.514+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-24T11:52:43.514+01:00",
          "id": "5p383zfk7f3m",
          "incident_id": "2kwm428dpn7d",
          "status": "identified",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-24T11:52:43.514+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "1w4hcfz2gqq0",
              "name": "Twilio - Twilio PSTN",
              "new_status": "operational",
              "old_status": "operational"
            },
            {
              "code": "496q589f82xr",
              "name": "Twilio - Twilio Voice, Europe",
              "new_status": "degraded_performance",
              "old_status": "degraded_performance"
            }
          ],
          "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom. Twilio has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.",
          "created_at": "2026-09-24T08:17:25.471+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-24T08:17:25.471+01:00",
          "id": "fnyyzv7f357p",
          "incident_id": "2kwm428dpn7d",
          "status": "identified",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-24T08:17:25.471+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "1w4hcfz2gqq0",
              "name": "Twilio - Twilio PSTN",
              "new_status": "operational",
              "old_status": "operational"
            },
            {
              "code": "496q589f82xr",
              "name": "Twilio - Twilio Voice, Europe",
              "new_status": "degraded_performance",
              "old_status": "degraded_performance"
            }
          ],
          "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom of Great Britain and Northern Ireland. The Twilio engineering team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.",
          "created_at": "2026-09-24T00:11:52.662+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-24T00:11:52.662+01:00",
          "id": "xlf6p3rbysz9",
          "incident_id": "2kwm428dpn7d",
          "status": "identified",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-24T00:11:52.662+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "1w4hcfz2gqq0",
              "name": "Twilio - Twilio PSTN",
              "new_status": "operational",
              "old_status": "operational"
            },
            {
              "code": "496q589f82xr",
              "name": "Twilio - Twilio Voice, Europe",
              "new_status": "degraded_performance",
              "old_status": "degraded_performance"
            }
          ],
          "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom of Great Britain and Northern Ireland. The Twilio engineering team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
          "created_at": "2026-09-23T20:39:25.651+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-23T20:39:25.651+01:00",
          "id": "rnm2b0f901sm",
          "incident_id": "2kwm428dpn7d",
          "status": "identified",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-23T20:39:25.651+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": null,
          "body": "We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.",
          "created_at": "2026-09-23T20:35:45.075+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-23T20:35:45.075+01:00",
          "id": "z318h6hmtj43",
          "incident_id": "2kwm428dpn7d",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-23T20:35:45.075+01:00",
          "wants_twitter_update": false
        }
      ],
      "metadata": {},
      "monitoring_at": null,
      "name": "Twilio - Voice Call Failures from a Subset of Twilio Phone Numbers to Vodafone to the United Kingdom of Great Britain and Northern Ireland",
      "page_id": "skz0xldhm176",
      "postmortem_body": null,
      "postmortem_body_last_updated_at": null,
      "postmortem_ignored": false,
      "postmortem_notified_subscribers": false,
      "postmortem_notified_twitter": false,
      "postmortem_published_at": null,
      "reminder_intervals": null,
      "resolved_at": "2026-09-25T00:25:03.647+01:00",
      "scheduled_auto_completed": false,
      "scheduled_auto_in_progress": false,
      "scheduled_for": null,
      "scheduled_remind_prior": false,
      "scheduled_reminded_at": null,
      "scheduled_until": null,
      "shortlink": "https://stspg.io/tmc105hlpr01",
      "started_at": "2026-09-23T20:35:44.996+01:00",
      "status": "resolved",
      "updated_at": "2026-09-25T00:25:03.754+01:00"
    },
    {
      "components": [
        {
          "created_at": "2023-02-14T13:34:27.917+00:00",
          "description": null,
          "group_id": "t39bc1013rjk",
          "id": "rlczm06p6bv1",
          "name": "Twilio Elastic SIP Trunking",
          "page_id": "skz0xldhm176",
          "position": 37,
          "showcase": false,
          "start_date": null,
          "status": "operational",
          "updated_at": "2026-09-24T18:56:05.430+01:00"
        }
      ],
      "created_at": "2026-09-24T18:42:23.310+01:00",
      "id": "7dy64rlw6lcc",
      "impact": "minor",
      "impact_override": "minor",
      "incident_updates": [
        {
          "affected_components": null,
          "body": "Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.",
          "created_at": "2026-09-24T19:05:10.779+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-24T19:05:10.779+01:00",
          "id": "v7hz432f6qwn",
          "incident_id": "7dy64rlw6lcc",
          "status": "resolved",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-24T19:05:10.779+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "rlczm06p6bv1",
              "name": "Twilio - Twilio Elastic SIP Trunking",
              "new_status": "degraded_performance",
              "old_status": "degraded_performance"
            }
          ],
          "body": "Transfer calls done via SIP REFER  in Elastic SIP Trunking is Failing With Error Code 32204. Twilio engineers are actively working on this and will provide an update in 1 hour or as soon as more information is available.",
          "created_at": "2026-09-24T18:46:43.574+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-24T18:46:43.574+01:00",
          "id": "0bfypj5l34tn",
          "incident_id": "7dy64rlw6lcc",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-24T18:46:43.574+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": null,
          "body": "We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.",
          "created_at": "2026-09-24T18:42:25.599+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-24T18:42:25.599+01:00",
          "id": "55hkx3m0w8ct",
          "incident_id": "7dy64rlw6lcc",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-24T18:42:25.599+01:00",
          "wants_twitter_update": false
        }
      ],
      "metadata": {},
      "monitoring_at": null,
      "name": "Twilio - Some Transfer Calls in Elastic SIP Trunking Failing With Error Code 32204",
      "page_id": "skz0xldhm176",
      "postmortem_body": null,
      "postmortem_body_last_updated_at": null,
      "postmortem_ignored": false,
      "postmortem_notified_subscribers": false,
      "postmortem_notified_twitter": false,
      "postmortem_published_at": null,
      "reminder_intervals": null,
      "resolved_at": "2026-09-24T19:05:10.779+01:00",
      "scheduled_auto_completed": false,
      "scheduled_auto_in_progress": false,
      "scheduled_for": null,
      "scheduled_remind_prior": false,
      "scheduled_reminded_at": null,
      "scheduled_until": null,
      "shortlink": "https://stspg.io/2tqvn8lsrsbb",
      "started_at": "2026-09-24T18:42:23.012+01:00",
      "status": "resolved",
      "updated_at": "2026-09-24T19:05:10.921+01:00"
    },
    {
      "components": [
        {
          "created_at": "2023-02-14T13:34:30.987+00:00",
          "description": null,
          "group_id": "t39bc1013rjk",
          "id": "w4kvn6d6xtyw",
          "name": "Twilio Flex Insights",
          "page_id": "skz0xldhm176",
          "position": 42,
          "showcase": false,
          "start_date": null,
          "status": "operational",
          "updated_at": "2026-09-23T01:37:31.191+01:00"
        }
      ],
      "created_at": "2026-09-22T21:48:48.304+01:00",
      "id": "w0spcc7x7ysp",
      "impact": "minor",
      "impact_override": "minor",
      "incident_updates": [
        {
          "affected_components": null,
          "body": "Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.",
          "created_at": "2026-09-23T01:39:54.447+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-23T01:39:54.447+01:00",
          "id": "lpcgzhdg4gxf",
          "incident_id": "w0spcc7x7ysp",
          "status": "resolved",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-23T01:39:54.447+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "w4kvn6d6xtyw",
              "name": "Twilio - Twilio Flex Insights",
              "new_status": "degraded_performance",
              "old_status": "degraded_performance"
            }
          ],
          "body": "Twilio team has identified the cause and is actively clearing stuck tasks to restore data accuracy. If you are continuing to experience this issue, please contact support with your account SID and queue ID to expedite resolution. We will provide another update in 1 hour or as soon as more information becomes available.",
          "created_at": "2026-09-22T23:03:04.501+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-22T23:03:04.501+01:00",
          "id": "5r2n0zbj0vb5",
          "incident_id": "w0spcc7x7ysp",
          "status": "identified",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-22T23:03:04.501+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "w4kvn6d6xtyw",
              "name": "Twilio - Twilio Flex Insights",
              "new_status": "degraded_performance",
              "old_status": "degraded_performance"
            }
          ],
          "body": "Twilio are investigating an issue where a subset of Flex customers may see inaccurate real-time statistics data in the Flex UI. Specifically, the “longest waiting task” metric may display inflated values. Twilio engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
          "created_at": "2026-09-22T21:55:25.294+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-22T21:55:25.294+01:00",
          "id": "23h3djf0lwb0",
          "incident_id": "w0spcc7x7ysp",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-22T21:55:25.294+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": null,
          "body": "We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.",
          "created_at": "2026-09-22T21:48:48.401+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-22T21:48:48.401+01:00",
          "id": "h3vl3ylr4j1z",
          "incident_id": "w0spcc7x7ysp",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-22T21:48:48.401+01:00",
          "wants_twitter_update": false
        }
      ],
      "metadata": {},
      "monitoring_at": null,
      "name": "Twilio - Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data",
      "page_id": "skz0xldhm176",
      "postmortem_body": null,
      "postmortem_body_last_updated_at": null,
      "postmortem_ignored": false,
      "postmortem_notified_subscribers": false,
      "postmortem_notified_twitter": false,
      "postmortem_published_at": null,
      "reminder_intervals": null,
      "resolved_at": "2026-09-23T01:39:54.447+01:00",
      "scheduled_auto_completed": false,
      "scheduled_auto_in_progress": false,
      "scheduled_for": null,
      "scheduled_remind_prior": false,
      "scheduled_reminded_at": null,
      "scheduled_until": null,
      "shortlink": "https://stspg.io/nrtdggsy8brg",
      "started_at": "2026-09-22T21:48:48.287+01:00",
      "status": "resolved",
      "updated_at": "2026-09-23T01:39:54.530+01:00"
    },
    {
      "components": [],
      "created_at": "2026-09-22T01:01:55.292+01:00",
      "id": "qdc3j3k113rw",
      "impact": "none",
      "impact_override": null,
      "incident_updates": [
        {
          "affected_components": null,
          "body": "Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.",
          "created_at": "2026-09-22T02:02:00.159+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-22T02:02:00.159+01:00",
          "id": "f44vcrm3hckj",
          "incident_id": "qdc3j3k113rw",
          "status": "resolved",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-22T02:02:00.159+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": null,
          "body": "We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.",
          "created_at": "2026-09-22T01:01:55.374+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-22T01:01:55.374+01:00",
          "id": "twjr68n3nvdn",
          "incident_id": "qdc3j3k113rw",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-22T01:01:55.374+01:00",
          "wants_twitter_update": false
        }
      ],
      "metadata": {},
      "monitoring_at": null,
      "name": "Investigating a Potential Issue",
      "page_id": "skz0xldhm176",
      "postmortem_body": null,
      "postmortem_body_last_updated_at": null,
      "postmortem_ignored": false,
      "postmortem_notified_subscribers": false,
      "postmortem_notified_twitter": false,
      "postmortem_published_at": null,
      "reminder_intervals": null,
      "resolved_at": "2026-09-22T02:02:00.159+01:00",
      "scheduled_auto_completed": false,
      "scheduled_auto_in_progress": false,
      "scheduled_for": null,
      "scheduled_remind_prior": false,
      "scheduled_reminded_at": null,
      "scheduled_until": null,
      "shortlink": "https://stspg.io/msphbbv88qkw",
      "started_at": "2026-09-22T01:01:55.278+01:00",
      "status": "resolved",
      "updated_at": "2026-09-22T02:02:02.315+01:00"
    },
    {
      "components": [
        {
          "created_at": "2022-09-13T15:55:10.452+01:00",
          "description": null,
          "group_id": "p6jdfvlmz28j",
          "id": "d7lbgc9dsmhz",
          "name": "Ciptex NOC General Notifications",
          "page_id": "skz0xldhm176",
          "position": 4,
          "showcase": false,
          "start_date": "2022-09-13T00:00:00.000+01:00",
          "status": "operational",
          "updated_at": "2026-08-17T10:29:11.242+01:00"
        }
      ],
      "created_at": "2026-09-15T21:13:25.185+01:00",
      "id": "wdmtmsbr94s8",
      "impact": "minor",
      "impact_override": "minor",
      "incident_updates": [
        {
          "affected_components": null,
          "body": "Twilio engineers have monitored the fix and confirmed the issue with Twilio Programmable Voice SIP interfaces and OPUS code has been resolved. All services are now operating normally at this time.",
          "created_at": "2026-09-16T00:02:39.460+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-16T00:02:39.000+01:00",
          "id": "6qgr7v696nrv",
          "incident_id": "wdmtmsbr94s8",
          "status": "resolved",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-16T02:35:07.656+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "d7lbgc9dsmhz",
              "name": "Ciptex Cloud - Ciptex NOC General Notifications",
              "new_status": "operational",
              "old_status": "operational"
            }
          ],
          "body": "Twilio engineers have implemented a fix and are monitoring system performance. We will provide another update in 2 hours or as soon as more information becomes available.",
          "created_at": "2026-09-15T23:28:03.725+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-15T23:28:03.725+01:00",
          "id": "d4634m0v28km",
          "incident_id": "wdmtmsbr94s8",
          "status": "monitoring",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-15T23:28:03.725+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": null,
          "body": "Twilio have identified an issue whereby some calls made to Twilio using Programmable Voice SIP interfaces and OPUS codec may unexpectedly be rejected. Customers may see a SIP 488 responses for those requests. The Twilio engineering team is working on a fix. We will provide another update in 2 hours or as soon as more information becomes available.",
          "created_at": "2026-09-15T21:17:06.374+01:00",
          "custom_tweet": null,
          "deliver_notifications": false,
          "display_at": "2026-09-15T21:17:06.374+01:00",
          "id": "63tdltj4z8dr",
          "incident_id": "wdmtmsbr94s8",
          "status": "monitoring",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-15T21:17:06.374+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": null,
          "body": "We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.",
          "created_at": "2026-09-15T21:13:25.283+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-15T21:13:25.283+01:00",
          "id": "dzrxzfrrjjbs",
          "incident_id": "wdmtmsbr94s8",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-15T21:13:25.283+01:00",
          "wants_twitter_update": false
        }
      ],
      "metadata": {},
      "monitoring_at": "2026-09-15T21:17:06.374+01:00",
      "name": "Twilio - Inbound SIP Calls With OPUS Codec Only Blocked",
      "page_id": "skz0xldhm176",
      "postmortem_body": null,
      "postmortem_body_last_updated_at": null,
      "postmortem_ignored": false,
      "postmortem_notified_subscribers": false,
      "postmortem_notified_twitter": false,
      "postmortem_published_at": null,
      "reminder_intervals": null,
      "resolved_at": "2026-09-16T00:02:39.000+01:00",
      "scheduled_auto_completed": false,
      "scheduled_auto_in_progress": false,
      "scheduled_for": null,
      "scheduled_remind_prior": false,
      "scheduled_reminded_at": null,
      "scheduled_until": null,
      "shortlink": "https://stspg.io/2g4tvd3kf9s1",
      "started_at": "2026-09-15T21:13:25.169+01:00",
      "status": "resolved",
      "updated_at": "2026-09-16T02:35:07.684+01:00"
    },
    {
      "components": [
        {
          "created_at": "2023-02-14T13:22:40.902+00:00",
          "description": null,
          "group_id": "t39bc1013rjk",
          "id": "cv7bt950kbbd",
          "name": "Twilio Group Rooms",
          "page_id": "skz0xldhm176",
          "position": 49,
          "showcase": false,
          "start_date": null,
          "status": "operational",
          "updated_at": "2026-09-15T17:40:37.738+01:00"
        }
      ],
      "created_at": "2026-09-15T16:42:51.689+01:00",
      "id": "lf9vg5cbww5w",
      "impact": "none",
      "impact_override": null,
      "incident_updates": [
        {
          "affected_components": null,
          "body": "Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.",
          "created_at": "2026-09-15T18:09:23.482+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-15T18:09:23.482+01:00",
          "id": "hjtnfp0xcg2p",
          "incident_id": "lf9vg5cbww5w",
          "status": "resolved",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-15T18:09:23.482+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": [
            {
              "code": "cv7bt950kbbd",
              "name": "Twilio - Twilio Group Rooms",
              "new_status": "degraded_performance",
              "old_status": "degraded_performance"
            }
          ],
          "body": "Twilio are currently investigating an issue where the Video Room Settings page is failing to load for users within 1Console. Their engineering team is actively looking into the root cause. We will provide an update in 1 hour or as soon as more information becomes available.",
          "created_at": "2026-09-15T16:44:25.638+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-15T16:44:25.638+01:00",
          "id": "yvv4625hylt4",
          "incident_id": "lf9vg5cbww5w",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-15T16:44:25.638+01:00",
          "wants_twitter_update": false
        },
        {
          "affected_components": null,
          "body": "We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.",
          "created_at": "2026-09-15T16:42:51.763+01:00",
          "custom_tweet": null,
          "deliver_notifications": true,
          "display_at": "2026-09-15T16:42:51.763+01:00",
          "id": "b4ql577y3cnk",
          "incident_id": "lf9vg5cbww5w",
          "status": "investigating",
          "tweet_id": null,
          "twitter_updated_at": null,
          "updated_at": "2026-09-15T16:42:51.763+01:00",
          "wants_twitter_update": false
        }
      ],
      "metadata": {},
      "monitoring_at": null,
      "name": "Twilio - Video Room Settings Not Loading",
      "page_id": "skz0xldhm176",
      "postmortem_body": null,
      "postmortem_body_last_updated_at": null,
      "postmortem_ignored": false,
      "postmortem_notified_subscribers": false,
      "postmortem_notified_twitter": false,
      "postmortem_published_at": null,
      "reminder_intervals": null,
      "resolved_at": "2026-09-15T18:09:23.482+01:00",
      "scheduled_auto_completed": false,
      "scheduled_auto_in_progress": false,
      "scheduled_for": null,
      "scheduled_remind_prior": false,
      "scheduled_reminded_at": null,
      "scheduled_until": null,
      "shortlink": "https://stspg.io/sg7tw1gtvwmm",
      "started_at": "2026-09-15T16:42:51.676+01:00",
      "status": "resolved",
      "updated_at": "2026-09-15T18:09:23.574+01:00"
    }
  ],
  "page": {
    "id": "skz0xldhm176",
    "name": "Ciptex",
    "url": "https://status.ciptex.com"
  },
  "status": {
    "description": "Partially Degraded Service",
    "indicator": "minor"
  }
}