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*NEW* See why ICIMS was named a Leader in the Gartner® Magic Quadrant™ Get report > See why ICIMS was named a Leader in the Gartner® Magic Quadrant™ Get report > ICIMS solutions > By industry > By role > ICIMS AI > Integrations > What's new > ICIMS Hire Streamline hiring with a highly-configurable enterprise ATS. Learn more Applicant tracking system Text recruiting Onboarding management NEW High Volume Hiring ICIMS Engage Build automated sourcing and nurture campaigns. Learn more Candidate experience management ICIMS Employer Branding Become an employer of choice and build your brand. Learn more Career sites Digital assistant Video testimonials Retail Adapt to the new retail normal with agile hiring systems to forge ahead. Learn more Healthcare & hospitals Accelerate hiring key talent to deliver care and exceed patient satisfaction. Learn more Manufacturing Attract skilled candidates, speed up hiring and grow expertise in your workforce. Learn more Finance Simplify recruiting finance and banking talent with a platform for hard-to-fill roles. Learn more CHROs & HR leaders Execute a workforce strategy that delivers business results. Learn more Talent acquisition leaders Build a talent pipeline that engages and drives your business forward. Learn more IT leaders Provide your talent team with innovation, global scale and security. Learn more HR operations leaders Create tailored experiences to transform your talent. Learn more Success stories > Customer ROI > Customer experience > Partner experience > Professional services > Marketplace > Created with ICIMS See how diverse and global enterprises use ICIMS to employ millions, drive innovation and connect communities worldwide. View all stories The Cheesecake Factory Learn how a beloved restaurant hires 40,000+ annually with a great candidate experience. Read story Resource center > Ebooks & guides > Blog > Events & webinars > Insights reports & research > Glossary > Resource center Uncover unique market insights, explore best practices and gain access to talent experts across our library of content. Learn more Editor's pick Complete guide: How to use AI for recruiting Read more Corporate newsroom > About us > Careers > Contact us > Corporate newsroom View press releases, media coverage, the latest hiring data and see what analysts are saying about ICIMS. Learn more About ICIMS Learn more about who we are, our mission and our values. Learn more Overview > News > Research > Analyst recognition > Company overview > Leadership > Innovations > Environmental, social & governance > × Products > Community > Resources > Company > Why ICIMS > (800) 889-4422 Contact us Talk to sales < Main menu Products ICIMS solutions > ICIMS Hire > ICIMS Engage > ICIMS Employer Branding > By industry > Retail > Healthcare & hospitals > Manufacturing > Finance > By role > CHROs & HR leaders > Talent acquisition leaders > IT leaders > HR operations leaders > ICIMS AI > Integrations > What's new > Community Success stories > Created with ICIMS > The Cheesecake Factory > Customer ROI > Customer experience > Partner experience > Professional services > Marketplace > Resources Resource center > Resource center > Editor's pick > Ebooks & guides > Blog > Events & webinars > Insights reports & research > Glossary > Company Corporate newsroom > Overview > News > Research > Analyst recognition > About us > Company overview > Leadership > Innovations > Environmental, social & governance > Careers > Contact us > Why ICIMS (800) 889-4422 Contact us Talk to sales Filter results Clear filters Related Core Applications/Modules Applicant Tracking Candidate Experience Management Career Sites Connect Digital Assistant Language Assessment Marketing Automation Offer Management Onboarding Opportunity Marketplace SkillSurvey Career Readiness SkillSurvey Credential OnDemand SkillSurvey Post-Hire SkillSurvey Reference SkillSurvey Source Test Builder Text Engagement Video Interviews Video Studio iCIMS AI Subprocessor Type iCIMS Third-Party Subprocessors Subprocessors for Professional Services SkillSurvey Subprocessors iCIMS Affiliates iCIMS Affiliates Related Solution iCIMS Hire iCIMS Engage iCIMS Employer Branding iCIMS AI Legacy Solutions Last Modified: December 15, 2025 Subprocessor List View or export the full iCIMS subprocessor list without filtering capabilities here. iCIMS Affiliates The following iCIMS affiliates are authorized to process personal data for iCIMS and SkillSurvey Core Applications and Modules, as applicable, and to implement and provide support and maintenance of the Core Applications and Modules. An iCIMS affiliate is only a subprocessor when the agreement to subscribe to iCIMS’ Core Applications and Modules is executed by an entity other than the iCIMS affiliate. iCIMS Company Address Region/Country Candidate ID Ltd 1 George Square Glasgow, Scotland, G2 1AL EU/UK Easyrecrue SAS 15 rue de Bucarest 75008 Paris France EU/UK iCIMS Canada Inc. Suite 2400 745 Thurlow Street Vancouver BC V6e 0c5 Canada Canada iCIMS India Private Limited DLF Cybercity, 8th Floor, Gachibowli, Hyderabad, Telangana-500032, India India iCIMS International, LLC Bell Works 101 Crawfords Corner Road, Suite 3-100 Holmdel, NJ 07733 USA United States Opening HR Limited Dogpatch Labs The CHQ Building Custom House Quay, Dublin 1 D01 Y6H7 Ireland EU Skill Survey, Inc. 1 Country View Road Suite 102 Malvern, PA 19355 United States TextRecruit, Inc. Bell Works 101 Crawfords Corner Road, Suite 3-100 Holmdel, NJ 07733 USA United States Subscribe to Receive Updates to the List of Subprocessors If you are a current iCIMS customer, you may subscribe to receive notifications whenever we add a new subprocessor(s). To subscribe, complete and submit the form located here. Request More Information About a Subprocessor iCIMS customers may also request further information about a subprocessor by contacting privacy@icims.com. The following legal entities are engaged by iCIMS, Inc. and its subsidiaries, excluding SkillSurvey, Inc. (collectively, “iCIMS“), and are authorized to process personal data for the applicable portion of the subscription. These subprocessors are identified below by the iCIMS Core Applications(s) and Modules(s) they assist in supporting. The following legal entities are engaged by iCIMS, Inc. and its subsidiaries, including SkillSurvey, Inc. (collectively SkillSurvey), and are authorized to process personal data for SkillSurvey Core Applications and Modules. *All iCIMS Core Applications and Modules includes the following Core Applications and Modules: Applicant Tracking, Career Sites, Marketing Automation, Candidate Experience Management, Connect, Digital Assistant, Language Assessment, Offer Management, Opportunity Marketplace, Onboarding, iCIMS AI, Test Builder, Text Engagement, Video Interviews, Video Studio. All iCIMS Core Applications and Modules excludes connectors, integrations, and other third-party products or services that are optional and selected by our customers. *All iCIMS Core Applications and Modules includes the following Core Applications and Modules: Applicant Tracking, Career Sites, Marketing Automation, Candidate Experience Management, Connect, Digital Assistant, Language Assessment, Offer Management, Opportunity Marketplace, Onboarding, iCIMS AI, Test Builder, Text Engagement, Video Interviews, Video Studio. All iCIMS Core Applications and Modules excludes connectors, integrations, and other third-party products or services that are optional and selected by our customers. *All SkillSurvey Core Applications and Modules includes Reference, Source, Post-Hire, and Credential OnDemand. No results Subprocessors for Professional Services Alexander Mann Solution (AMS) Ltd. Purpose: Outsourced professional services Description of Processing: AMS provides reliable professional services for implementing iCIMS core applications and modules. AMS resources are granted role-based access to the customer’s data for which they are assigned as a project resource, and their access is promptly disabled upon completion of the project. AMS does not store any customer data. See more: https://www.weareams.com/privacy-policy/ Related Core Applications/Modules: Onboarding Applicant Tracking Offer Management Video Studio Processing regions: United States EU United Kingdom Categories of data processed: Data would only be accessed to assist with implementation of iCIMS services EPI-USE America, Inc. Purpose: Outsourced support used to integrate HCM solutions Description of Processing: EPI-USE provides reliable support for integrating the Customer’s HCM Vendor with iCIMS core applications and modules. See more: https://www.epiuse.com/privacy-policy/ Related Core Applications/Modules: Onboarding Applicant Tracking Marketing Automation Offer Management Processing regions: United States South Africa Categories of data processed: Data would only be accessed for HCM integration purposes HRchitect, Inc. Purpose: Outsourced professional services Description of Processing: HRchitect provides reliable professional services for implementing iCIMS services. HRchitect resources are granted role-based access to the customer’s data for which they are assigned as a project resource, and their access is promptly disabled upon completion of the project. HRchitect does not store any customer data. See more: https://hrchitect.com/privacy-policy/ Related Core Applications/Modules: Onboarding Applicant Tracking Offer Management Video Studio Processing regions: United States Categories of data processed: Data would only be accessed to assist with implementation of iCIMS services Harbinger Systems Private Limited Purpose: Outsourced support used to integrate HCM solutions Description of Processing: Harbinger Group provides reliable support for integrating the Customer’s HCM Vendor with iCIMS solutions. Harbinger does not store any customer data. See more: https://www.harbingergroup.com/privacy-policy/ Related Core Applications/Modules: Onboarding Applicant Tracking Video Interviews Marketing Automation Offer Management Video Studio Processing regions: United States India Categories of data processed: Data would only be accessed for HCM integration purposes iCIMS Third-Party Subprocessors Amazon Web Services, Inc. AWS Hosting Purpose: Cloud hosting, transcription Description of Processing: AWS provides a network of connected servers that host iCIMS core applications and modules. AWS provides scalable resources to make iCIMS core applications and modules, and websites accessible. See more: https://aws.amazon.com/privacy/ Related Core Applications/Modules: Text Engagement Onboarding Applicant Tracking Video Interviews Career Sites Marketing Automation Candidate Experience Management iCIMS AI Digital Assistant Language Assessment Connect Offer Management Opportunity Marketplace Video Studio Test Builder Processing regions: United States EU Canada Categories of data processed: All Categories AWS Services Purpose: File conversion, virus scanning Description of Processing: AWS is used to support document file conversion and virus scanning within iCIMS’ Document Management System. See more: https://aws.amazon.com/privacy/ Related Core Applications/Modules: Applicant Tracking Marketing Automation Processing regions: United States EU Canada Categories of data processed: Contact information Education and skills Employment information Personal identification Professional experience and affiliations Resume data Social media AWS Services - AI Chatbot Purpose: AI Chatbot Description of Processing: AWS is used to support the upgraded Digital Assistant chatbot with AI capabilities and to ensure safe and appropriate interactions. Candidate data is only processed by the AWS AI services if your company integrates the chatbot with the Text Engagement Sequence Builder. ICIMS customers must enable this new chatbot functionality, and it does not apply to the legacy chatbot. See more: https://aws.amazon.com/privacy/ Related Core Applications/Modules: Text Engagement Digital Assistant Processing regions: United States EU Categories of data processed: Employment information Personal identification Candidate responses to chatbot prompts Auth0, Inc. Purpose: Identity access management Description of Processing: Auth0 is an authentication and authorization platform that allows for secure access controls within iCIMS core applications and modules. See more: https://auth0.com/privacy Related Core Applications/Modules: Text Engagement Onboarding Applicant Tracking Video Interviews Career Sites Candidate Experience Management iCIMS AI Digital Assistant Language Assessment Connect Offer Management Opportunity Marketplace Video Studio Test Builder Processing regions: United States EU Canada Categories of data processed: Authentication/authorization information Authentication or authorization information Cleared For Takeoff, Inc. Purpose: d.b.a Geocode Earth - Geolocation and Address Service Description of Processing: Cleared For Takeoff, Inc. provides auto-complete address form entry, geo-coding addresses to obtain the latitude and longitude for location-based job searching, and detection of inaccurately entered addresses. See More: https://geocode.earth/privacy/ Related Core Applications/Modules: Onboarding Applicant Tracking Career Sites Candidate Experience Management Processing regions: United States Categories of data processed: Contact information Cronofy Limited Purpose: API platform used for calendar synchronization Description of Processing: Cronofy provides a scheduling platform used for calendar synchronization. See more: https://www.cronofy.com/privacy/ Related Core Applications/Modules: Applicant Tracking Video Interviews Opportunity Marketplace Processing regions: United States EU Categories of data processed: Contact information Personal identification Daxtra Technologies, Ltd Purpose: Resume parsing, redaction, and searching capabilities Description of Processing: Daxtra provides accurate resume parsing, redaction, and searching capabilities. Personal data is not stored for resume parsing. See more: https://www.daxtra.com/resources/daxtra-group-privacy-policy/ Related Core Applications/Modules: Applicant Tracking Video Interviews Career Sites Marketing Automation Candidate Experience Management iCIMS AI Digital Assistant Opportunity Marketplace Processing regions: United States EU Canada Categories of data processed: Contact information Education and skills Employment information Personal identification Professional experience and affiliations Resume data Social media Fastly, Inc. Purpose: Web Application Firewall Description of Processing: Fastly provides a web application firewall, which includes advanced security protection, DDOS mitigation, and BOT protection. For Career Sites, the data filled into in page form fields may transmit to Fastly. Personal data is only stored if a potential threat or anomaly is detected. See more: https://www.fastly.com/privacy Related Core Applications/Modules: Applicant Tracking Career Sites Processing regions: United States EU Canada Categories of data processed: Browsing information Contact information Education and skills Employment information Personal identification Professional experience and affiliations Forethought Technologies, Inc. Purpose: Automated customer support and support chat services Description of Processing: Forethought Technologies provides automated answers to common customer questions using artificial intelligence trained with iCIMS data (knowledge base articles, anonymized historical support tickets) and relevant knowledge and suggestions provided by iCIMS. Personal data is not collected or stored unless a customer includes it in a support ticket or support chat, and it is only temporarily stored for 24 hours before being anonymized. See more: https://forethought.ai/privacy-policy/ Related Core Applications/Modules: Text Engagement Onboarding Applicant Tracking Video Interviews Career Sites Marketing Automation Candidate Experience Management iCIMS AI Digital Assistant Language Assessment Connect Offer Management Opportunity Marketplace Video Studio Test Builder Processing regions: United States Categories of data processed: Browsing information Contact information Employment information Personal identification GlobalLogic Inc. Purpose: Development Contractor Description of Processing: GlobalLogic assists with service development for iCIMS solutions. See more: https://www.globallogic.com/privacy-policy/ Related Core Applications/Modules: Text Engagement Onboarding Applicant Tracking Video Interviews Career Sites Marketing Automation Candidate Experience Management iCIMS AI Digital Assistant Language Assessment Connect Offer Management Opportunity Marketplace Video Studio Test Builder Processing regions: India Categories of data processed: All Categories Google, LLC Apigee Purpose: API Management Solution Description of Processing: Google Apigee provides a scalable API program to facilitate interactions between applications. No data is stored. Apigee is a Google entity. See more: https://docs.apigee.com/api-platform/faq/privacy-security-settings Related Core Applications/Modules: Applicant Tracking Processing regions: United States EU Categories of data processed: All Categories Google reCAPTCHA Purpose: In-service spam and abuse prevention Description of Processing: Google reCAPTCHA detects and blocks spam and abusive traffic for iCIMS core applications and modules. See more: https://policies.google.com/privacy?hl=en-US Related Core Applications/Modules: Onboarding Applicant Tracking Career Sites Marketing Automation Candidate Experience Management Connect Offer Management Processing regions: United States Categories of data processed: Personal identification Google Search Purpose: In-service search engine Description of Processing: Google provides an in-service search engine for iCIMS core applications and modules. See more: https://policies.google.com/privacy?hl=en-US Related Core Applications/Modules: Applicant Tracking Video Interviews Processing regions: United States Categories of data processed: All Categories Intercountry ICB Purpose: Candidate language assessment Description of Processing: Intercountry provides a language evaluation service to overcome linguistic and cultural barriers throughout the hiring process. Intercountry remotely accesses data only. See more: https://www.intercountry.com/rgdp Related Core Applications/Modules: Language Assessment Processing regions: EU Categories of data processed: Education and skills Intuition Machines, Inc. Purpose: In-service spam and abuse prevention Description of Processing: hCaptcha detects and blocks spam and abusive traffic for iCIMS core applications and modules. Regarding the Processing Regions: the United States is always in scope as well as the closest location to the end-user. For more information, please see https://www.imachines.com/privacy. Related Core Applications/Modules: Text Engagement Onboarding Applicant Tracking Career Sites Candidate Experience Management Digital Assistant Connect Offer Management Opportunity Marketplace Video Studio Processing regions: United States EU Canada United Kingdom India Categories of data processed: Browsing information Looker Data Sciences, Inc. Purpose: Provides analytics and data visualization capabilities Description of Processing: Looker Data Science provides in-service analytics and data visualization for iCIMS customers. See more: https://cloud.google.com/terms/looker/dpst Related Core Applications/Modules: Text Engagement Onboarding Applicant Tracking Career Sites Marketing Automation Candidate Experience Management iCIMS AI Offer Management Opportunity Marketplace Video Studio Processing regions: United States EU Categories of data processed: Browsing information Employment information Personal identification Message Systems, Inc. Purpose: (d.b.a SparkPost) API that is used to track, send, and receive in-service emails Description of Processing: Message Systems is a reliable email service provider used to track, send, and receive emails within iCIMS core applications and modules. iCIMS follows common industry best practices around email deliverability in attempting to deliver email messages for 72 hours. Emails that bounce (cannot be delivered) after 72 hours are deleted, and the recipient email address gets added to the suppression list so subsequent emails will be blocked. See more: https://www.sparkpost.com/policies/privacy/ Related Core Applications/Modules: Text Engagement Onboarding Applicant Tracking Video Interviews Career Sites Candidate Experience Management iCIMS AI Digital Assistant Language Assessment Connect Offer Management Opportunity Marketplace Test Builder Processing regions: United States EU Categories of data processed: Contact information Education and skills Employment information Personal identification Professional experience and affiliations Microsoft, Inc. Azure Purpose: Cloud hosting and disaster recovery Description of Processing: Microsoft cloud hosting is a network of connected servers that host some of iCIMS core applications and modules Microsoft processes data exclusively in the EU for the following core applications and modules: Applicant Tracking, Onboarding, Offer Management. Microsoft provides disaster recovery capabilities for the following services: Applicant Tracking, Onboarding, Offer Management, Connect. See more: https://www.microsoft.com/en-us/trust-center/privacy/gdpr-overview Related Core Applications/Modules: Onboarding Applicant Tracking iCIMS AI Connect Offer Management Opportunity Marketplace Processing regions: United States EU Categories of data processed: All Categories Microsoft Search Purpose: In-service search engine Description of Processing: Microsoft provides searching capabilities within iCIMS core applications and modules. See more: https://www.microsoft.com/en-us/trust-center/privacy/gdpr-overview Related Core Applications/Modules: iCIMS AI Processing regions: United States EU Categories of data processed: All Categories Azure Purpose: Geolocation and Address Service Description of Processing: Microsoft provides auto-complete address form entry, geo-coding addresses to obtain the latitude and longitude for location-based job searching, and detection of inaccurately entered addresses. See More: https://www.microsoft.com/en-us/trust-center/privacy/gdpr-overview Related Core Applications/Modules: Onboarding Applicant Tracking Career Sites Candidate Experience Management Processing regions: United States EU Categories of data processed: Contact information MongoDB, Inc. Purpose: Cloud database Description of Processing: MongoDB provides reliable and scalable storage capabilities for some iCIMS core applications and modules. The document model maps to the objects in your application code, making data easy to work with. Ad hoc queries, indexing, and real time aggregation provide powerful ways to access and analyze your data. Limited personal data, including contact information, is processed and stored. See more: https://www.mongodb.com/cloud/trust/compliance/gdpr Related Core Applications/Modules: Text Engagement Video Interviews Career Sites Digital Assistant Language Assessment Opportunity Marketplace Test Builder Processing regions: United States EU Categories of data processed: Browsing information Contact information Personal identification User account information Own Company, Inc. Purpose: Salesforce backup storage Description of Processing: OwnBackup provides backup storage for Salesforce data, which contains customer support ticket information. These backups do not include attachments. See more: https://www.ownbackup.com/privacy-policy/ Related Core Applications/Modules: Text Engagement Onboarding Applicant Tracking Video Interviews Career Sites Marketing Automation Candidate Experience Management iCIMS AI Digital Assistant Language Assessment Connect Offer Management Opportunity Marketplace Video Studio Test Builder Processing regions: United States Categories of data processed: Browsing information Employment information Personal identification Rev.com, Inc. Purpose: Video transcriptions, closed captioning Description of Processing: Rev.com provides professional video transcriptions and closed captioning services. Only used in US hosted workspaces. See more: https://www.rev.com/about/privacy Related Core Applications/Modules: Video Studio Processing regions: United States Categories of data processed: Personal identification Salesforce.com, Inc. Purpose: Ticketing and customer support Description of Processing: Salesforce provides infrastructure for customers and applicants to file support tickets. Candidate personal data is not collected or stored unless included by a customer in a support ticket. See more: https://www.salesforce.com/company/privacy/ Related Core Applications/Modules: Text Engagement Onboarding Applicant Tracking Video Interviews Career Sites Marketing Automation Candidate Experience Management iCIMS AI Digital Assistant Language Assessment Connect Offer Management Opportunity Marketplace Video Studio Test Builder Processing regions: United States Categories of data processed: Browsing information Contact information Employment information Personal identification Snowplow Technologies Inc. Purpose: Maintenance and support for data analytics Description of Processing: Snowplow provides case-by-case maintenance and support services for some of the iCIMS analytics data pipeline. Snowplow accesses limited pseudonymous data and no data is stored on Snowplow systems. See more: https://snowplow.io/privacy-policy Related Core Applications/Modules: Applicant Tracking Career Sites Candidate Experience Management Processing regions: United States Categories of data processed: Pseudonymous unique ID SumoLogic, Inc. Purpose: Audit log retention and analytics Description of Processing: SumoLogic provides a log aggregator to facilitate ingestion, aggregation and search of application and system logs. See more: https://www.sumologic.com/privacy-statement/ Related Core Applications/Modules: Text Engagement Onboarding Applicant Tracking Career Sites Marketing Automation Candidate Experience Management Digital Assistant Connect Offer Management Opportunity Marketplace Video Studio Processing regions: United States EU Categories of data processed: Browsing information Employment information Twilio, Inc. Twilio SMS Purpose: Texting to SMS carriers Description of Processing: Twilio is a SMS service provider for sending text messages to candidates and applicants. See more: https://www.twilio.com/legal/privacy Related Core Applications/Modules: Text Engagement Marketing Automation Processing regions: United States Categories of data processed: Contact information Employment information Personal identification Twilio MFA Purpose: Texting to support multifactor authentication Description of Processing: For Applicant Tracking customers, Twilio is used to support multifactor authentication in the following core applications and modules: Applicant Tracking, Opportunity Marketplace, Career Sites, and Candidate Experience Management. See more: https://www.twilio.com/legal/privacy Related Core Applications/Modules: Applicant Tracking Career Sites Candidate Experience Management Opportunity Marketplace Processing regions: United States Categories of data processed: Contact information Personal identification SendGrid Purpose: Automated email sending Description of Processing: Twilio is an email service provider that supports automated sending. See more: https://www.twilio.com/legal/privacy Related Core Applications/Modules: Marketing Automation Processing regions: United States Categories of data processed: Contact information Personal identification UiPath, Inc. UiPath Automation Purpose: In-service automation Description of Processing: UiPath provides in-service automation enhancements that are optional and purchased separately. The customer determines the automation rules and data involved. UiPath does not store personal data for longer than 24 hours. See more: https://www.uipath.com/legal/trust-and-security/privacy-policy Related Core Applications/Modules: Onboarding Applicant Tracking Offer Management Processing regions: United States Categories of data processed: Data would only be accessed for automation authorized by the customer Vonage Holdings Corp. Purpose: Text messaging automation and video streaming Description of Processing: Vonage provides video streaming services and an SMS API that enables text communications within the iCIMS platform. Call Detail Records are stored, which contain the phone number and any information entered by a candidate in the message body of SMS (which could contain personal data). See more: https://www.vonage.com/legal/privacy-policy/ Related Core Applications/Modules: Text Engagement Video Interviews Language Assessment Processing regions: United States Categories of data processed: Contact information Employment information Personal identification Wiz, Inc. Purpose: Cloud Security Description of Processing: Wiz provides cloud security vulnerability and configuration management. Wiz does not store personal data in its systems. See more: https://legal.wiz.io/legal#privacy-policy Related Core Applications/Modules: Text Engagement Onboarding Applicant Tracking Video Interviews Career Sites Marketing Automation Candidate Experience Management iCIMS AI Digital Assistant Language Assessment Connect Offer Management Opportunity Marketplace Video Studio Test Builder Processing regions: United States Categories of data processed: All Categories Workato, Inc. Purpose: API Integration platform Description of Processing: Workato is a scalable API integration platform used to create a unified application ecosystem. Workato retention periods are configurable by the customer during implementation See more: https://www.workato.com/legal/services-privacy-policy Related Core Applications/Modules: Onboarding Applicant Tracking Marketing Automation Offer Management Processing regions: United States EU India Categories of data processed: All Categories SkillSurvey Subprocessors DocuSign, Inc. Purpose: E-Signature Integration Description of Processing: DocuSign integrates with SkillSurvey core applications and modules to provide electronic signature functionality for references, applicants, and hospital affiliation contacts. See more: https://www.docusign.com/privacy/ Related Core Applications/Modules: SkillSurvey Credential OnDemand Processing regions: United States Categories of data processed: Contact information Forms that require signature Personal identification Forethought Technologies, Inc. Purpose: Automated customer support and support chat services Description of Processing: Forethought Technologies provides automated answers to common customer questions using artificial intelligence trained with iCIMS data (knowledge base articles, anonymized historical support tickets) and relevant knowledge and suggestions provided by iCIMS. Personal data is not collected or stored unless a customer includes it in a support ticket or support chat, and it is only temporarily stored for 24 hours before being anonymized. See more: https://forethought.ai/privacy-policy/ Related Core Applications/Modules: SkillSurvey Credential OnDemand SkillSurvey Reference SkillSurvey Source SkillSurvey Post-Hire Processing regions: United States Categories of data processed: Browsing information Contact information Employment information Personal identification GlobalLogic Inc. Purpose: Development Contractor Description of Processing: GlobalLogic assists with service development for SkillSurvey solutions. See more: https://www.globallogic.com/privacy-policy/ Related Core Applications/Modules: SkillSurvey Credential OnDemand SkillSurvey Reference SkillSurvey Source SkillSurvey Post-Hire Processing regions: India Categories of data processed: All Categories Google reCAPTCHA Purpose: (d.b.a reCAPTCHA) In-service spam and abuse prevention Description of Processing: Google reCAPTCHA detects and blocks spam and abusive traffic for iCIMS core applications and modules. See more: https://policies.google.com/privacy?hl=en-US Related Core Applications/Modules: SkillSurvey Reference SkillSurvey Source Processing regions: United States Categories of data processed: Personal identification Harbinger Systems Private Limited Purpose: Development Contractor Description of Processing: Harbinger Group assists with service development for SkillSurvey solutions. See more: https://www.harbingergroup.com/privacy-policy/ Related Core Applications/Modules: SkillSurvey Credential OnDemand SkillSurvey Reference SkillSurvey Source SkillSurvey Post-Hire Processing regions: United States India Categories of data processed: Browsing information Contact information Employment information Personal identification Looker Data Sciences, Inc. Purpose: Provides analytics and data visualization capabilities Description of Processing: Looker Data Science provides in-service analytics and data visualization for iCIMS customers. See more: https://cloud.google.com/terms/looker/dpst Related Core Applications/Modules: SkillSurvey Credential OnDemand SkillSurvey Reference SkillSurvey Source SkillSurvey Post-Hire Processing regions: United States EU Categories of data processed: Browsing information Employment information Personal identification Microsoft, Inc. Purpose: (d.b.a Azure) Cloud hosting Description of Processing: Microsoft Azure provides a network of connected servers that host SkillSurvey core applications and modules. See more: https://www.microsoft.com/en-us/trust-center/privacy/gdpr-overview Related Core Applications/Modules: SkillSurvey Credential OnDemand SkillSurvey Reference SkillSurvey Source SkillSurvey Post-Hire Processing regions: United States Categories of data processed: All Categories Own Company, Inc. Purpose: Salesforce backup storage Description of Processing: OwnBackup provides backup storage for Salesforce data, which contains customer support ticket information. These backups do not include attachments. See more: https://www.ownbackup.com/privacy-policy/ Related Core Applications/Modules: SkillSurvey Credential OnDemand SkillSurvey Reference SkillSurvey Source SkillSurvey Post-Hire Processing regions: United States Categories of data processed: Browsing information Employment information Personal identification Ping Identity Corporation Purpose: Single-Sign-On Description of Processing: Ping Identity is an identity management platform that allows customers to implement Single Sign On functionality for its users. See more: https://www.pingidentity.com/en/legal/privacy.html Related Core Applications/Modules: SkillSurvey Post-Hire Processing regions: United States Categories of data processed: Authentication or Authorization Information Salesforce.com, Inc. Purpose: Ticketing and customer support Description of Processing: Salesforce provides infrastructure for customers and applicants to file support tickets. Candidate personal data is not collected or stored unless included by a customer in a support ticket. See more: https://www.salesforce.com/company/privacy/ Related Core Applications/Modules: SkillSurvey Credential OnDemand SkillSurvey Reference SkillSurvey Source SkillSurvey Post-Hire Processing regions: United States Categories of data processed: Browsing information Contact information Employment information Personal identification SumoLogic, Inc. Purpose: Audit log retention and analytics Description of Processing: SumoLogic provides a log aggregator to facilitate ingestion, aggregation and search of application and system logs. See more: https://www.sumologic.com/privacy-statement/ Related Core Applications/Modules: SkillSurvey Credential OnDemand SkillSurvey Reference SkillSurvey Source SkillSurvey Post-Hire Processing regions: United States Categories of data processed: Browsing information Employment information Twilio, Inc. Twilio SMS Purpose: Texting to SMS carriers Description of Processing: Twilio is a SMS service provider for sending text messages to candidates and applicants. See more: https://www.twilio.com/legal/privacy Related Core Applications/Modules: Skillsurvey Credential OnDemand SkillSurvey Reference SkillSurvey Source SkillSurvey Post-Hire Processing regions: United States Categories of data processed: Contact information Employment information Personal identification SendGrid Purpose: Automated email sending Description of Processing: Twilio is an email service provider that supports automated sending. See more: https://www.twilio.com/legal/privacy Related Core Applications/Modules: Skillsurvey Credential OnDemand SkillSurvey Reference SkillSurvey Source SkillSurvey Post-Hire Processing regions: United States Categories of data processed: Contact information Personal identification Wiz, Inc. Purpose: Cloud Security Description of Processing: Wiz provides cloud security vulnerability and configuration management. Wiz does not store persona data in its systems. See more: https://legal.wiz.io/legal#privacy-policy Related Core Applications/Modules: SkillSurvey Credential OnDemand SkillSurvey Reference SkillSurvey Source SkillSurvey Post-Hire Processing regions: United States Categories of data processed: All Categories Workato, Inc. Purpose: API Integration platform Description of Processing: Workato is a scalable API integration platform used to create a unified application ecosystem. Workato receives customer data only when the customer elects to integrate with other specific third parties. Workato does not store customer data. See more: https://www.workato.com/legal/services-privacy-policy Related Core Applications/Modules: SkillSurvey Credential OnDemand SkillSurvey Reference SkillSurvey Source SkillSurvey Post-Hire Processing regions: United States EU Categories of data processed: Browsing information Contact information Employment information Personal identification Zendesk, Inc. Purpose: Ticketing service provider for customer support Description of Processing: Zendesk provides infrastructure for customers and applicants to file support tickets. See more: https://www.zendesk.com/company/privacy-and-data-protection/ Related Core Applications/Modules: SkillSurvey Credential OnDemand SkillSurvey Reference SkillSurvey Source SkillSurvey Post-Hire Processing regions: United States Categories of data processed: Browsing information Contact information Personal identification