Third Party Index

Snapshot 41321

Document
Registry listing
URL
https://status.picqer.com/index.json
Fetched
HTTP status
200
Content type
application/json; charset=utf-8
Fetch mode
api
Size
29853 bytes
SHA-256 (raw)
91e54fc228c75b8259bfbb37a1041648472430132f62ebc61e5ac85cd47164a8
SHA-256 (normalized text)
c5dabe94bdc3786683d25fbe425de00de34d73fa8594e9c123f04cb693018276

Normalized text

Scripts and page chrome removed; this is what change detection compares.

{
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      "created_at": "2021-05-24T19:57:34.819+02:00",
      "description": null,
      "group_id": null,
      "id": "z24hf02d6w1y",
      "name": "Picqer",
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      "position": 3,
      "showcase": false,
      "start_date": null,
      "status": "operational",
      "updated_at": "2021-05-24T19:57:34.819+02:00"
    }
  ],
  "incidents": [
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      "id": "rpr528y87pp3",
      "impact": "none",
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      "incident_updates": [
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          "body": "This incident has been resolved.",
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          "body": "The QLS service has recovered since 14:30. We are monitoring the shipments and will resolve this incident accordingly.",
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        {
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          "body": "Users can experience problems while creating a QLS shipping label. We've contacted QLS for more information and will post updates here.",
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          "body": "Users can experience problems while creating a VVB shipping label. We've contacted Bol for more information and will post updates here.\n\nBol has acknowledged the incident here: https://partnerplatform.bol.com/nl/mdp/vvbdownloadissue.",
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          "body": "Bol has confirmed that the issue has been resolved and everything is working as expected.",
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        {
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          "body": "'Verzenden via Bol' shipments have been working again since 08:50. We are monitoring the situation and are making sure stock levels and shipments are pushed to Bol. No action is needed on your side: queued updates will be processed automatically",
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          "body": "Users can experience problems while creating a 'Verzenden via Bol' shipping label. Also the stock isn't always pushed to Bol. We've contacted Bol, they are aware of the outage and are investigating it: https://developers.bol.com/en/news/incident-shipment-and-offer-endpoints.",
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          "body": "We are closing this incident for now. \n\nThe issue has been investigated together with X-Interactive and DPD. At this time, approximately 75% of DPD label creation requests are successful. DPD is still investigating the remaining failures and plans to add additional logging this week to determine the root cause. \n\nBased on the current information, we expect this situation to continue for the coming days. If you continue to experience problems creating DPD labels, please contact DPD directly. In many cases, retrying the label creation is successful.\n\nWe will reopen this incident if there are any significant developments.",
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          "body": "DPD is still investigating the issue, there is currently no estimated time for when the issue will be resolved.",
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        {
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          "body": "Users can experience problems while creating a DPD shipping label. We've contacted DPD, they have confirmed they are aware of the issue and are looking for a solution.",
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          "body": "We have verified that all data is synchronizing correctly between Shopify and Picqer. This incident is now resolved on our side.\n\nShopify is still monitoring the outage on their end:\nhttps://www.shopifystatus.com/incidents/gbqcx5fk01gz\n\nIf you have any questions, please contact us. If you experience any blocking issues, you can reach us through the urgent contact option in Picqer:\nhttps://picqer.com/en/support/articles/contact-urgent",
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          "body": "Shopify is reporting recovery from the outage and we also see improved connectivity. \nWe are now automatically syncing the missing data between Shopify \u0026 Picqer and will continue to monitor the situation closely.",
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          "body": "Shopify is currently experiencing technical difficulties: https://www.shopifystatus.com\n\nThis may cause:\n\nOrders not to appear in Picqer\nShipments not to be reported back to Shopify\nStock changes not to be updated in Shopify\n\nWe are monitoring the situation. As soon as Shopify resolves the issue, we will ensure all data is synchronized correctly between Shopify and Picqer.",
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    "name": "Picqer",
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  "status": {
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  }
}