Third Party Index

Picqer

picqer.com

Subprocessors CSV · Atom

15 third parties.

NamePurposeLocationListed since
Amazon Web Services, Inc Most of our infrastructure is hosted at Amazon Web Services, at datacenters within the European Economic Area.
Basecamp (37signals LLC)
We use Basecamp for our internal collaboration, projects and documents. We do not store data from your Picqer account here, but data about you as a customer may appear, for example when we discuss a question of yours internally.
Close (Elastic Inc) We use Close to manage data of people who are interested in Picqer, and process emails sent to [email protected].
DigitalOcean, LLC Some of our infrastructure is hosted at DigitalOcean, in datacenters within the European Economic Area.
FrontApp, Inc We use Front to manage our email addresses such as [email protected] and [email protected]. If you send us an email, the data will be stored in Front.
Google Workspace (Google Ireland Limited) We use Google Workspace for personal email addresses and as storage for internal documents.
Insight Hub (SmartBear Software, Inc.)
Errors that occur in Picqer are sent to Insight Hub (formerly Bugsnag), to help us discover them as soon as possible. We try to collect the least amount of personal data possible, but sometimes some personal data might be sent along.
Mailchimp (The Rocket Science Group LLC) MailChimp is used for our monthly newsletters. They have access to your name and email address.
Moneybird B.V. We keep our financial administration in Moneybird. Your details as a Picqer customer are therefore stored in Moneybird.
Papertrail (SolarWinds Worldwide, LLC) Logs are sent to Papertrail, to help us track events and help solve bugs. Sometimes personal data is sent along.
Postmark (AC PM LLC) We use Postmark to send emails to your customers and suppliers from within Picqer. Postmark is operated by AC PM LLC, an ActiveCampaign company.
PrintNode Ltd.
We use PrintNode to print picklists, shipping labels, location labels and product labels. We send the documents to PrintNode's servers, which in turn send the documents to your computer.
Recruitee (Recruitee B.V.) Job applications through picqer.com are processed in Recruitee. Your data is automatically deleted 180 days after your application.
Slack (Slack Technologies, LLC) We use Slack for our internal communications. We do not share personal data via Slack, but in case this might happen, we have an agreement on security and privacy.
Stripe (Stripe Payments Europe, Ltd) We use Stripe to process SEPA direct debit and credit card payments.

Subprocessor of (1)CSV · Atom

1 company

Service statusCSV · Atom

Jul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: 1 incident (1 no impact stated)Jul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: 1 incident (1 minor)Jul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: 1 incident (1 no impact stated)Aug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: 1 incident (1 no impact stated)Sep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: 1 incident (1 no impact stated)Sep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: 1 incident (1 no impact stated)Sep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reported

90 days agotoday

  • 6 incidents in 90 days
  • 0 major or critical
  • 59 min typical time to resolve
BeganIncidentImpactLasted
QLS - problems creating a shipmentno impact stated27 min
Bol - problems creating a shipmentno impact stated59 min
DPD - problems creating a shipmentno impact stated49 min
Outage Bol.comno impact stated2 h 16 min
Picqer is operating slower than usualminor12 min
DPD - problems creating a shipmentno impact stated2 days
DPD - problems creating a shipmentno impact stated1 h 9 min
DPD - problems creating a shipmentno impact stated24 h 32 min

Incidents per month

0 3 6 Nov 2025: 6 incidents (6 no impact stated) · typical time to resolve 1 h 20 min Dec 2025: 4 incidents (1 minor, 3 no impact stated) · typical time to resolve 1 h 19 min Jan 2026: 1 incident (1 minor) · typical time to resolve 1 h 13 min Feb 2026: 3 incidents (3 no impact stated) · typical time to resolve 1 h 3 min Mar 2026: 2 incidents (2 no impact stated) · typical time to resolve 16 h 44 min Apr 2026: 1 incident (1 no impact stated) · typical time to resolve 1 h 20 min May 2026: 2 incidents (2 no impact stated) · typical time to resolve 4 h 28 min Jun 2026: 2 incidents (2 no impact stated) · typical time to resolve 24 h 32 min Jul 2026: 3 incidents (1 minor, 2 no impact stated) · typical time to resolve 1 h 9 min Aug 2026: 1 incident (1 no impact stated) · typical time to resolve 2 h 16 min Sep 2026: 3 incidents (3 no impact stated) · typical time to resolve 49 min Oct 2026: 0 incidents Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated

Components affected

ComponentIncidents
Picqer Core1

As Picqer's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

ChangesCSV · Atom

None since tracking began.

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