Snapshot 41426
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{
"pages": [
{
"end_time": "2026-10-31T23:59:59+01:00",
"months": [
{
"incidents": [],
"name": "October",
"year": 2026
},
{
"incidents": [
{
"code": "rpr528y87pp3",
"impact": "none",
"message": "This incident has been resolved.",
"name": "QLS - problems creating a shipment",
"timestamp": "Sep \u003cvar data-var='date'\u003e29\u003c/var\u003e, \u003cvar data-var='time'\u003e14:27\u003c/var\u003e - \u003cvar data-var='time'\u003e14:55\u003c/var\u003e CEST"
},
{
"code": "5qbjdbsntxhs",
"impact": "none",
"message": "This issue is resolved. It is possible to create VVB shipments again.",
"name": "Bol - problems creating a shipment",
"timestamp": "Sep \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e14:50\u003c/var\u003e - \u003cvar data-var='time'\u003e15:50\u003c/var\u003e CEST"
},
{
"code": "8rx9066jhgqs",
"impact": "none",
"message": "This issue is resolved. It is possible to create DPD shipments again.",
"name": "DPD - problems creating a shipment",
"timestamp": "Sep \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e16:32\u003c/var\u003e - \u003cvar data-var='time'\u003e17:21\u003c/var\u003e CEST"
}
],
"name": "September",
"year": 2026
},
{
"incidents": [
{
"code": "qrsz4vyq4p1j",
"impact": "none",
"message": "Bol has confirmed that the issue has been resolved and everything is working as expected.",
"name": "Outage Bol.com",
"timestamp": "Aug \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e08:15\u003c/var\u003e - \u003cvar data-var='time'\u003e10:32\u003c/var\u003e CEST"
}
],
"name": "August",
"year": 2026
}
],
"start_time": "2026-08-01T00:00:00+02:00",
"time_zone": "Amsterdam"
},
{
"end_time": "2026-07-31T23:59:59+02:00",
"months": [
{
"incidents": [
{
"code": "bv2rcb9sdp6t",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Picqer is operating slower than usual",
"timestamp": "Jul \u003cvar data-var='date'\u003e28\u003c/var\u003e, \u003cvar data-var='time'\u003e09:30\u003c/var\u003e - \u003cvar data-var='time'\u003e09:43\u003c/var\u003e CEST"
},
{
"code": "2kjfjsxz7dmr",
"impact": "none",
"message": "We are closing this incident for now. \n\nThe issue has been investigated together with X-Interactive and DPD. At this time, approximately 75% of DPD label creation requests are successful. DPD is still investigating the remaining failures and plans to add additional logging this week to determine the root cause. \n\nBased on the current information, we expect this situation to continue for the coming days. If you continue to experience problems creating DPD labels, please contact DPD directly. In many cases, retrying the label creation is successful.\n\nWe will reopen this incident if there are any significant developments.",
"name": "DPD - problems creating a shipment",
"timestamp": "Jul \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e13:31\u003c/var\u003e - Jul \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e15:41\u003c/var\u003e CEST"
},
{
"code": "tvk25qr40112",
"impact": "none",
"message": "This incident has been resolved.",
"name": "DPD - problems creating a shipment",
"timestamp": "Jul \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e09:08\u003c/var\u003e - \u003cvar data-var='time'\u003e10:17\u003c/var\u003e CEST"
}
],
"name": "July",
"year": 2026
},
{
"incidents": [
{
"code": "0v7gzlg1xfrb",
"impact": "none",
"message": "This issue is resolved. It is possible to create DPD shipments again.",
"name": "DPD - problems creating a shipment",
"timestamp": "Jun \u003cvar data-var='date'\u003e22\u003c/var\u003e, \u003cvar data-var='time'\u003e07:01\u003c/var\u003e - Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e07:33\u003c/var\u003e CEST"
},
{
"code": "lx1b3g59qv9l",
"impact": "none",
"message": "We have verified that all data is synchronizing correctly between Shopify and Picqer. This incident is now resolved on our side.\n\nShopify is still monitoring the outage on their end:\nhttps://www.shopifystatus.com/incidents/gbqcx5fk01gz\n\nIf you have any questions, please contact us. If you experience any blocking issues, you can reach us through the urgent contact option in Picqer:\nhttps://picqer.com/en/support/articles/contact-urgent",
"name": "Shopify outage (Resolved)",
"timestamp": "Jun \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e15:27\u003c/var\u003e - \u003cvar data-var='time'\u003e20:38\u003c/var\u003e CEST"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "k3ffzkc7yhmy",
"impact": "none",
"message": "This issue is resolved.",
"name": "GLS - problems creating a shipment",
"timestamp": "May \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e16:52\u003c/var\u003e - \u003cvar data-var='time'\u003e21:20\u003c/var\u003e CEST"
},
{
"code": "z8xq830f2psg",
"impact": "none",
"message": "This issue is resolved.",
"name": "GLS - problems creating a shipment",
"timestamp": "May \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e13:43\u003c/var\u003e - \u003cvar data-var='time'\u003e15:15\u003c/var\u003e CEST"
}
],
"name": "May",
"year": 2026
}
],
"start_time": "2026-05-01T00:00:00+02:00",
"time_zone": "Amsterdam"
},
{
"end_time": "2026-04-30T23:59:59+02:00",
"months": [
{
"incidents": [
{
"code": "pkxcyrnlrpt4",
"impact": "none",
"message": "GLS implemented a solution. It is now possible to create shipping labels again.",
"name": "GLS - problems creating a shipment",
"timestamp": "Apr \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e10:10\u003c/var\u003e - \u003cvar data-var='time'\u003e11:30\u003c/var\u003e CEST"
}
],
"name": "April",
"year": 2026
},
{
"incidents": [
{
"code": "6kd9jd8xt58t",
"impact": "none",
"message": "This issue is resolved. It is possible to create MyParcel shipments again.",
"name": "MyParcel - problems creating a shipment",
"timestamp": "Mar \u003cvar data-var='date'\u003e30\u003c/var\u003e, \u003cvar data-var='time'\u003e15:31\u003c/var\u003e - \u003cvar data-var='time'\u003e19:58\u003c/var\u003e CEST"
},
{
"code": "7qk31rw4h7nf",
"impact": "none",
"message": "This issue is resolved. It is possible to create DPD shipments again.",
"name": "DPD - problems creating a shipment",
"timestamp": "Mar \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e14:38\u003c/var\u003e - Mar \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e07:22\u003c/var\u003e CET"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "hgtfqsrd7tvt",
"impact": "none",
"message": "This incident has been resolved.",
"name": "GLS - problems creating a shipment",
"timestamp": "Feb \u003cvar data-var='date'\u003e27\u003c/var\u003e, \u003cvar data-var='time'\u003e08:49\u003c/var\u003e - \u003cvar data-var='time'\u003e14:07\u003c/var\u003e CET"
},
{
"code": "sxcwwjtmc81j",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Picqer app [Android] not working",
"timestamp": "Feb \u003cvar data-var='date'\u003e20\u003c/var\u003e, \u003cvar data-var='time'\u003e08:15\u003c/var\u003e - \u003cvar data-var='time'\u003e09:18\u003c/var\u003e CET"
},
{
"code": "g38yvf90vyrg",
"impact": "none",
"message": "This issue is resolved. It is possible to create GLS shipments again.",
"name": "GLS - problems creating a shipment",
"timestamp": "Feb \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e11:26\u003c/var\u003e - \u003cvar data-var='time'\u003e12:21\u003c/var\u003e CET"
}
],
"name": "February",
"year": 2026
}
],
"start_time": "2026-02-01T00:00:00+01:00",
"time_zone": "Amsterdam"
},
{
"end_time": "2026-01-31T23:59:59+01:00",
"months": [
{
"incidents": [
{
"code": "hfh1jlw1bs0f",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Performance issues in Picqer",
"timestamp": "Jan \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e14:31\u003c/var\u003e - \u003cvar data-var='time'\u003e15:44\u003c/var\u003e CET"
}
],
"name": "January",
"year": 2026
},
{
"incidents": [
{
"code": "df920bfmlp9j",
"impact": "minor",
"message": "Printen werkt weer. Printnode is overgeschakeld naar een ander datacenter en we zien de laatste minuten alle prints weer werken.",
"name": "Storing bij printen (Printnode)",
"timestamp": "Dec \u003cvar data-var='date'\u003e14\u003c/var\u003e, \u003cvar data-var='time'\u003e19:58\u003c/var\u003e - \u003cvar data-var='time'\u003e21:17\u003c/var\u003e CET"
},
{
"code": "tky2sgqx5gkp",
"impact": "none",
"message": "This issue is resolved.",
"name": "QLS - time-out while creating a shipment",
"timestamp": "Dec \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e10:23\u003c/var\u003e - \u003cvar data-var='time'\u003e11:25\u003c/var\u003e CET"
},
{
"code": "v6b740b86b0h",
"impact": "none",
"message": "You are now able to print shipping labels via Picqer again. Our apologies for the inconvenience.",
"name": "Issue when printing shipping labels",
"timestamp": "Dec \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e09:42\u003c/var\u003e - \u003cvar data-var='time'\u003e10:03\u003c/var\u003e CET"
},
{
"code": "y9y9pdy27wtv",
"impact": "none",
"message": "This incident has been resolved.",
"name": "QLS - problems creating a shipment",
"timestamp": "Dec \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e09:34\u003c/var\u003e - \u003cvar data-var='time'\u003e15:33\u003c/var\u003e CET"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "pyknnzb000pj",
"impact": "none",
"message": "The incident has been resolved. It is now possible to create DPD shipping labels.",
"name": "DPD - problems creating a shipping label",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e13:48\u003c/var\u003e - \u003cvar data-var='time'\u003e17:03\u003c/var\u003e CET"
},
{
"code": "prp0wpfjnfmh",
"impact": "none",
"message": "This incident has been resolved.",
"name": "PrintNode - Unable to connect and print labels",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e08:20\u003c/var\u003e - \u003cvar data-var='time'\u003e08:41\u003c/var\u003e CET"
},
{
"code": "mh0dsy5hkygq",
"impact": "none",
"message": "This incident has been resolved. We are sorry for the inconvenience.",
"name": "Picqer - Creating shipment is not possible",
"timestamp": "Nov \u003cvar data-var='date'\u003e17\u003c/var\u003e, \u003cvar data-var='time'\u003e12:45\u003c/var\u003e - \u003cvar data-var='time'\u003e13:27\u003c/var\u003e CET"
},
{
"code": "l86c00kmlhf3",
"impact": "none",
"message": "DPD has notified us that the issue has been resolved.",
"name": "DPD - problems creating a shipping label",
"timestamp": "Nov \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e13:12\u003c/var\u003e - \u003cvar data-var='time'\u003e14:32\u003c/var\u003e CET"
},
{
"code": "59chvgtcw63d",
"impact": "none",
"message": "This incident has been resolved.",
"name": "DPD - problems creating a shipping label",
"timestamp": "Nov \u003cvar data-var='date'\u003e11\u003c/var\u003e, \u003cvar data-var='time'\u003e11:25\u003c/var\u003e - \u003cvar data-var='time'\u003e11:39\u003c/var\u003e CET"
},
{
"code": "dvrltkc08fwt",
"impact": "none",
"message": "The issue has been resolved. We are retroactively re-syncing shipments that were created during the unavailability of the Bol API, to make sure all shipments are sent to Bol.",
"name": "Bol - problems importing orders and creating shipping labels",
"timestamp": "Nov \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e14:51\u003c/var\u003e - \u003cvar data-var='time'\u003e17:04\u003c/var\u003e CET"
}
],
"name": "November",
"year": 2025
}
],
"start_time": "2025-11-01T00:00:00+01:00",
"time_zone": "Amsterdam"
}
]
}