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Sheetgo subprocessors and other providers Last updated: August 31, 2026 Overview This page identifies third-party providers used by Sheetgo Europe S.L. and Sheetgo, Inc. (together, “Sheetgo”). It separates providers that process Customer Personal Data on Sheetgo’s behalf from providers that process personal data for Sheetgo’s own business purposes. Customer Personal Data is personal data that Sheetgo processes as a processor on behalf of a customer in providing the Sheetgo services. A subprocessor is a third party that Sheetgo engages to process Customer Personal Data on Sheetgo’s behalf. The providers in the first section below are subprocessors. The providers in the second section support Sheetgo’s own account administration, billing, support administration and communications, marketing, compliance, and other business operations. A provider appearing in that section still processes personal data and is still bound by applicable data protection terms, but Sheetgo is the controller for that processing rather than a processor acting on the customer’s instructions. Those providers are listed for transparency, but they are not subprocessors of Customer Personal Data unless they also appear in the first section. Sheetgo enters into written data processing agreements with its subprocessors and requires confidentiality obligations, appropriate technical and organizational safeguards, and GDPR-compliant international data transfer mechanisms, including Standard Contractual Clauses where required. Subprocessors of Customer Personal Data Sheetgo group companies Subprocessor Purpose Processing location Sheetgo Europe S.L. Group company. Operates and maintains the Sheetgo platform and engages the providers listed below, on behalf of the Sheetgo entity the customer contracts with, including where that entity is Sheetgo, Inc. Spain, with platform processing as described below Infrastructure and hosting Subprocessor Purpose Processing location Google Cloud Platform Cloud hosting and compute, storage, database hosting infrastructure, logging through BigQuery, and AI processing through Vertex AI, using Gemini or Claude models served through Vertex AI United States (default; another region can be agreed for Enterprise and Virtual Employee deployments) MongoDB Atlas Primary application database, operated by MongoDB, Inc. and hosted within Google Cloud United States Cloudflare Content delivery, traffic routing, security, and DDoS protection Global Sheetgo’s processing infrastructure runs on Google Cloud in the United States by default. Identification data, such as account and user identifiers, is stored there. File content is processed in transit when workflows and AI features run, but Sheetgo does not store that file content in its processing infrastructure. Customer files remain in the storage environment selected by the customer’s organization. Enterprise and Virtual Employee deployments may be provisioned in another region agreed with the customer. Identity and access Subprocessor Purpose Processing location Okta Authentication and single sign-on for access to the Sheetgo application United States Communications Subprocessor Purpose Processing location Twilio (SendGrid) Transactional email delivery, including account notifications and workflow-triggered emails United States Monitoring and diagnostics Subprocessor Purpose Processing location Datadog Application monitoring, logging, and reliability diagnostics EU / United States Providers used for Sheetgo’s own operations Sheetgo uses the providers below to run its own business. They process personal data for which Sheetgo is the controller, rather than Customer Personal Data that Sheetgo processes on a customer’s behalf. They are listed for transparency and are subject to applicable data protection terms. Billing and finance Provider Purpose Stripe Payment and subscription processing Holded Accounting and invoicing for Sheetgo Europe S.L.; processes customer billing details such as company name, contact email, tax identification number, and address QuickBooks Accounting for Sheetgo, Inc.; processes customer billing details such as company name, contact email, tax identification number, and address. This is Sheetgo’s own accounting software and is separate from the QuickBooks integration a customer may connect to a workflow. Fondo External accounting firm for Sheetgo, Inc.; processes Sheetgo’s financial records Customer relationship, support, and scheduling Provider Purpose HubSpot Customer relationship management and marketing Intercom Customer support messaging and in-app interaction Calendly Meeting scheduling with customers and prospects Contracts Provider Purpose Dropbox Sign Electronic signature for contracts and agreements; processes signer name, email address, and signature data. This is Sheetgo’s own signature tool and is different from the Dropbox integration a customer may connect to a workflow. Internal operations Provider Purpose Google Workspace Internal productivity and email Slack Internal team messaging, which may include customer information discussed by Sheetgo staff Atlassian Jira Internal issue tracking, which may include customer information in support escalations GitHub and Bitbucket Source code management OpenAI and Anthropic Internal AI tooling used by Sheetgo staff Compliance and security Provider Purpose ComplyJet Compliance management NCC Group Independent security assessment International transfers Sheetgo uses appropriate safeguards for transfers of personal data outside the country or region where it was collected. For transfers from the European Economic Area to the United States, these safeguards include the provider’s certification under the EU-U.S. Data Privacy Framework and the Standard Contractual Clauses included in the provider’s data processing terms, as applicable. For transfers from the United Kingdom, Sheetgo uses the UK Addendum to the Standard Contractual Clauses or relies on the provider’s certification under the UK Extension to the EU-U.S. Data Privacy Framework, as applicable. Sheetgo also applies supplementary measures where required. Changes to subprocessors Sheetgo publishes intended additions to or replacements of subprocessors on this page before the new subprocessor begins processing Customer Personal Data. Customers may object on reasonable data-protection grounds within 30 days after publication by writing to [email protected]. Cookies and similar technologies Cookies and similar technologies used on Sheetgo’s website and application, including analytics and advertising tags, are described in Sheetgo’s Cookie Policy. We've detected you might be speaking a different language. Do you want to change to: Change Language Close and do not switch language