Snapshot 41691
Normalized text
Scripts and page chrome removed; this is what change detection compares.
{
"pages": [
{
"end_time": "2026-10-31T23:59:59-04:00",
"months": [
{
"incidents": [
{
"code": "b6y4pqpcg4wy",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Window",
"timestamp": "Oct \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
}
],
"name": "October",
"year": 2026
},
{
"incidents": [
{
"code": "vb2q1lp2vkrp",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Users may experience issues with bookshelf synchronization, borrowing titles, opening borrowed titles, and library card authentication in Libby \u0026 Sora.",
"timestamp": "Sep \u003cvar data-var='date'\u003e15\u003c/var\u003e, \u003cvar data-var='time'\u003e16:21\u003c/var\u003e - \u003cvar data-var='time'\u003e17:10\u003c/var\u003e EDT"
},
{
"code": "x2cpv2nnq44t",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Window",
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}
],
"name": "September",
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{
"incidents": [
{
"code": "w2ngmmh0v56g",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Users are unable to borrow or place holds",
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},
{
"code": "xbn4gcqfdp1j",
"impact": "none",
"message": "There was a brief Libby outage from 9:06 to 9:19 AM EDT causing multiple failures throughout the app including signing in, borrowing, placing holds, opening titles, and Shelf syncing. This outage has been resolved, and we continue to monitor performance.",
"name": "Libby outage caused authentication, borrowing, and shelf syncing issues",
"timestamp": "Aug \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e09:00\u003c/var\u003e - \u003cvar data-var='time'\u003e09:00\u003c/var\u003e EDT"
},
{
"code": "p97wmlqg0zjq",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
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},
{
"code": "kcxk8ygwctcj",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Method Learning (Libby/Sora Extra): users cannot access the service",
"timestamp": "Aug \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e10:02\u003c/var\u003e - \u003cvar data-var='time'\u003e16:13\u003c/var\u003e EDT"
}
],
"name": "August",
"year": 2026
}
],
"start_time": "2026-08-01T00:00:00-04:00",
"time_zone": "Eastern Time (US \u0026 Canada)"
},
{
"end_time": "2026-07-31T23:59:59-04:00",
"months": [
{
"incidents": [
{
"code": "7d0pdm3tp1k6",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Listen playback errors",
"timestamp": "Jul \u003cvar data-var='date'\u003e26\u003c/var\u003e, \u003cvar data-var='time'\u003e14:43\u003c/var\u003e - \u003cvar data-var='time'\u003e15:11\u003c/var\u003e EDT"
},
{
"code": "vkxhvrlqwt6r",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Window",
"timestamp": "Jul \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
}
],
"name": "July",
"year": 2026
},
{
"incidents": [
{
"code": "zj24wlbcjz11",
"impact": "none",
"message": "This incident has been resolved.",
"name": "Libby app library card authentication is down",
"timestamp": "Jun \u003cvar data-var='date'\u003e23\u003c/var\u003e, \u003cvar data-var='time'\u003e09:45\u003c/var\u003e - \u003cvar data-var='time'\u003e11:52\u003c/var\u003e EDT"
},
{
"code": "zrbhmdkm8j7v",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Window",
"timestamp": "Jun \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
}
],
"name": "June",
"year": 2026
},
{
"incidents": [
{
"code": "pz6fdkp86zdw",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Window",
"timestamp": "May \u003cvar data-var='date'\u003e7\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
},
{
"code": "3ljcdxcfl8mp",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "OverDrive Listen (audiobook) Playback and Download",
"timestamp": "May \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e16:44\u003c/var\u003e - May \u003cvar data-var='date'\u003e3\u003c/var\u003e, \u003cvar data-var='time'\u003e06:59\u003c/var\u003e EDT"
},
{
"code": "72f887np74bc",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Libby and Sora Extras",
"timestamp": "May \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e16:22\u003c/var\u003e - \u003cvar data-var='time'\u003e18:19\u003c/var\u003e EDT"
}
],
"name": "May",
"year": 2026
}
],
"start_time": "2026-05-01T00:00:00-04:00",
"time_zone": "Eastern Time (US \u0026 Canada)"
},
{
"end_time": "2026-04-30T23:59:59-04:00",
"months": [
{
"incidents": [
{
"code": "3svqxk44z6bv",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Libby and Sora apps are experiencing degraded performance",
"timestamp": "Apr \u003cvar data-var='date'\u003e24\u003c/var\u003e, \u003cvar data-var='time'\u003e08:52\u003c/var\u003e - \u003cvar data-var='time'\u003e21:07\u003c/var\u003e EDT"
},
{
"code": "f2mz92lb1ws9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Window",
"timestamp": "Apr \u003cvar data-var='date'\u003e2\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EDT"
}
],
"name": "April",
"year": 2026
},
{
"incidents": [
{
"code": "773xczvrxyc9",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Window",
"timestamp": "Mar \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
}
],
"name": "March",
"year": 2026
},
{
"incidents": [
{
"code": "80j6bhf10m78",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Window",
"timestamp": "Feb \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
}
],
"name": "February",
"year": 2026
}
],
"start_time": "2026-02-01T00:00:00-05:00",
"time_zone": "Eastern Time (US \u0026 Canada)"
},
{
"end_time": "2026-01-31T23:59:59-05:00",
"months": [
{
"incidents": [
{
"code": "z81x7gpwg477",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Window",
"timestamp": "Jan \u003cvar data-var='date'\u003e8\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "hqvb3qsb9gjr",
"impact": "major",
"message": "This incident has been resolved.",
"name": "Trouble opening books in Libby and Sora",
"timestamp": "Jan \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e15:54\u003c/var\u003e - \u003cvar data-var='time'\u003e17:22\u003c/var\u003e EST"
}
],
"name": "January",
"year": 2026
},
{
"incidents": [
{
"code": "j38sjp89wvdc",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Window",
"timestamp": "Dec \u003cvar data-var='date'\u003e4\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
}
],
"name": "December",
"year": 2025
},
{
"incidents": [
{
"code": "mzd31bcnts54",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "DOGONews (Sora Extra): users cannot access the service",
"timestamp": "Nov \u003cvar data-var='date'\u003e18\u003c/var\u003e, \u003cvar data-var='time'\u003e09:14\u003c/var\u003e - \u003cvar data-var='time'\u003e10:03\u003c/var\u003e EST"
},
{
"code": "f9pf1cqzfpmp",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Some checkouts are not visible in Marketplace reporting resulting in an increase in historical checkout numbers.",
"timestamp": "Nov \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e10:50\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e10:26\u003c/var\u003e EST"
},
{
"code": "09jqdwjyhwlj",
"impact": "maintenance",
"message": "The scheduled maintenance has been completed.",
"name": "[Scheduled] Scheduled Maintenance Window",
"timestamp": "Nov \u003cvar data-var='date'\u003e6\u003c/var\u003e, \u003cvar data-var='time'\u003e06:00\u003c/var\u003e - \u003cvar data-var='time'\u003e08:00\u003c/var\u003e EST"
},
{
"code": "mlm7bz2zzx36",
"impact": "minor",
"message": "This incident has been resolved.",
"name": "Libby \"tags\" functionality impaired",
"timestamp": "Nov \u003cvar data-var='date'\u003e1\u003c/var\u003e, \u003cvar data-var='time'\u003e20:13\u003c/var\u003e - Nov \u003cvar data-var='date'\u003e5\u003c/var\u003e, \u003cvar data-var='time'\u003e10:31\u003c/var\u003e EST"
}
],
"name": "November",
"year": 2025
}
],
"start_time": "2025-11-01T00:00:00-04:00",
"time_zone": "Eastern Time (US \u0026 Canada)"
}
]
}