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Skip to navigationSkip to main content Opens in new tab |Chatbase's Trust Center Chatbase Welcome to the Chatbase Trust Portal! Here you'll find detailed compliance documentation, get answers to common questions about security and privacy, and learn about our strong security measures. Our commitment to transparency and trust-building with our customers is paramount, and we've created this portal to offer you the insights and confidence required to trust in our data protection capabilities. Privacy Policy Compliance GDPR SOC 2 Type II HIPAA Resources View all Information Security Roles and Responsibilities Secure Development Policy Incident Response Plan Cryptography Policy Operations Security Policy Data Management Policy Access Control Policy Code of Conduct SOC 2 Type II - 2026 Web Application Penetration Test Controls View all Infrastructure security Unique production database authentication enforced Encryption key access restricted Unique account authentication enforced View 16 more Infrastructure security controls Organizational security Asset disposal procedures utilized Production inventory maintained Portable media encrypted View 10 more Organizational security controls Product security Data encryption utilized Control self-assessments conducted Penetration testing performed View 2 more Product security controls Internal security procedures Continuity and Disaster Recovery plans established Continuity and Disaster Recovery plans tested Cybersecurity insurance maintained View 30 more Internal security procedures controls Data and privacy Data retention procedures established Customer data deleted upon leaving Data classification policy established Subprocessors View all OpenAI • AI services United States Supabase • Cloud provider United States Vanta • Security United States Continuous security and compliance monitoring Vercel • Engineering United States Updates View all Compliance HIPAA compliance now available on Enterprise plan Published May 24, 2026 HIPAA-compliant workspaces are now supported on the Enterprise plan. Business Associate Agreements (BAAs) are available upon request. View HIPAA documentationOpens in new tab Security Change in subprocessors Published March 1, 2024 Vercel (vercel.com) was added as a subprocessor. Privacy Changed privacy policy address Published February 29, 2024 Privacy policy address has moved from https://www.chatbase.co/privacyOpens in new tab to https://www.chatbase.co/legal/privacyOpens in new tab.