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Legal This document contains the subprocessors we use to power Supered. We try to minimize the amount and types of data that go to our subprocessors, so they remain essential to the purpose only. Data, Servers, and Hosting The Supered platform runs on these subprocessors. You can find more info on our Security Page. We firmly believe in minimizing the subprocessors that power the Supered platform. Sub-processor Location Purpose Data Persistence AWS USA regions Servers, storage, databases Email, Name, in-app data of Supered users Data is persisted and encrypted-at-rest Fly.io USA regions Servers In-flight in-app data of Supered users No data is persisted in Fly.io Data About Supered Customers These are the vendors we use to run our product and manage our relationships with our customers that access our product at https://app.supered.io. These vendors don’t have access to data about our customers’ end-users (unless those end-users are also clients of Supered). Sub-processor Location Purpose Data GSuite USA Back-office operations Emails between Supered and customers Segment USA Platform tracking infrastructure Email, Name, in-app behavior of Supered users Intercom USA Customer service communication, knowledge base Email, name, in-app behavior of Supered users Mixpanel USA Platform tracking Email, Name, in-app behavior of Supered users Mux USA Uploaded Video (Optional) Uploaded videos Google Analytics USA Tracking users on marketing site Anonymized marketing website behavior Bugsnag USA Detect and resolve session bugs Email, Name, in-app behavior of Supered users Slack USA Internal company communications, customer service communication Email, Name of Supered users Stripe USA Payment service provider Email, Name, Billing information of billed users