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Authorized Sub Processors November 20, 2025 1. Third party sub-processors Sub-processor Address Location of Processing of Personal Data Description of Processing Duration of Processing Service Amazon Web Services Corporation located in USA Hosted by AWS either in Ireland, Sweden, USA, India, Singapore, or Indonesia (customer’s choice) Cloud hosting for data sent by customers As per retention period requested and agreed upon with each customer Coralogix Amazon Web Services Corporation located in the USA Hosted by AWS either in Ireland, Sweden, the USA, India, Singapore, or Indonesia (customer’s choice) (Turned off by default) optional Claude model selection for Olly customers hosted on AWS Bedrock. No Retention Coralogix (Olly) Alphabet Inc (holding company of Google LLC) Corporation located in USA Google Data Center Google Workspace- general data of employees and customers Google Analytics- Data sent only reflects user behavior and does not include personally identifiable data As per Coralogix business requirements Coralogix Alphabet Inc (holding company of Google LLC) Corporation located in USA If customers choose to have their data hosted by GCP it will be hosted in the USA (US-Central-1) Iowa region. GCP Services (Cloud hosting for data sent by customers) As per retention period requested and agreed upon with each customer. Coralogix Alphabet Inc (holding company of Google LLC) Corporation located in USA Located in GCP regions matching the customer’s AWS selected region. I.e., if the customer selected AWS hosting region is in EU, then the Processing on GCP datacenters will accordingly be in the EU; however, customers located in Asia should note that their data will be sent and processed in Asia- south- Mumbai, India, APAC. (Turned off by default) optional Gemini model selection for Olly via Google’s Vertex. Processing of all telemetry data which is queried. This is including your logs, metrics and traces relevant to your query or investigation. No Retention Coralogix (Olly) Salesforce Corporation located in USA Hosted by AWS in USA CRM and Contracts For lifetime of contracts and thereafter as per audit and regulatory requirements, and as per Coralogix business requirements Coralogix Slack Technologies Inc. Corporation located in USA Hosted by AWS in USA Messaging service for employees and customers As per Coralogix business requirements Coralogix Snowflake Corporation located in USA Hosted by AWS in EU (Ireland) BI backend datastore As per Coralogix business requirements Coralogix Atlassian Pty Ltd (Jira) Corporation located in USA Hosted by AWS in EU Internal support collaboration As per Coralogix business requirements Coralogix Monday.com Corporation located in Israel Hosted by AWS in USA (Northern Virginia) Workflow/projects management, CRM As per Coralogix business requirements Coralogix Stripe Corporation located in USA Hosted by AWS in USA Card processor Until erasure of customer after which customer data will be anonymized and only transactional data will be kept for tax purposes Coralogix Intercom Corporation located in USA Hosted by AWS in USA Chat support As per Coralogix business requirement Coralogix OpenAI Inc Corporation located in USA Hosted by Microsoft Azure in USA (Turned off by default) Processing user prompts and metadata to translate natural language queries to machine-readable format Interpret logs with AI-powered insights Retention for up to 30 days on Microsoft Azure to verify no abuse. Coralogix (Cora AI) Microsoft (Azure OpenAI) Corporation located in USA Hosted by Microsoft Azure in USA, EU, or Asia-Pacific (Turned off by default) AI Center- observability performance, security, and safety of your AI applications No Retention Coralogix (AI center) Microsoft (Azure OpenAI) Corporation located in USA Hosted by Microsoft Azure (matching the customer selected region). I.e. if the customer selected AWS hosting region is in EU then the Processing on Azure datacenters will accordingly be in the EU. (Turned off by default) Processing of all telemetry data which is queried. This is including your logs, metrics and traces relevant to your query or investigation. No Retention Coralogix (Olly) Zendesk Corporation located in USA Data center located in Europe (Ireland). Ticketing platform and Chat support As per Coralogix business requirement Snowbit Superhuman Corporation located in USA Hosted by GCP in USA Email inbox productivity Deleted within 7 days of sending emails. Coralogix 2. Affiliates Name Location Coralogix Inc. USA Coralogix India Technology Services Pvt. Ltd. India Coralogix Germany GmbH Germany Coralogix UK Limited UK For updates on addition or removal of sub-processors, please adjust your email preferences on our Preference Center. Be Our Partner Complete this form to speak with one of our partner managers. Thank You Someone from our team will reach out shortly. Talk to you soon! Loading... Suggested AI observability Observability guides Integrations Download our logo in high resolution Format: Print / Web Type: SVG, PNG, PDF, JPG Size: 1.4 MB Download Logo Package