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Subprocessors Legal Center Home Terms of Use Security Policy Privacy Policy Cookie Policy CCPA and CPRA Data Residency UETA and ESIGN Act AI Data Use Information SLA SOC 2 Overview Request Form GDPR Overview HIPAA Overview NIST 800-53 Overview eIDAS SES QES Overview DPA Subprocessors Ethics Policy AI Chatbot Disclaimer Responsible Disclosure Electronic Signature Disclosure Modern Slavery Statement Affiliate Program Terms and Conditions TX-RAMP Level 2 Free Template Terms of Use Subprocessors At BoldSign, we take data privacy and security seriously. To provide you with the best electronic signature service, we use third-party subprocessors to help us process, store, and secure your information. Subprocessors are third-party vendors who assist us in providing our services to you. BoldSign engages the following subprocessors to process customer personal data on behalf of BoldSign users. We only use subprocessors who meet our high standards for data privacy and security. List of Subprocessors Name Service Provided Purpose Location Microsoft Azure Cloud Computing Services Data hosting and application infrastructure services United States, Netherlands, Canada, Australia Google LLC Cloud Computing Services Data hosting, application infrastructure services, and Analytics United States, Netherlands, Canada, Australia Amazon Web Services, Inc. Cloud Computing Services Data hosting United States Postmark Email service provider Sending transactional emails on behalf of the SaaS provider United States Amazon SES Email service provider Sending transactional emails on behalf of the SaaS provider United States, Ireland, Canada, Australia Twilio Cloud Communications Platform Sending text messages and phone calls on behalf of the SaaS provider United States Vonage Cloud Communications Platform Sending text messages and phone calls on behalf of the SaaS provider United States Stripe Payment Processing Processing payments and managing subscriptions United States Mailgun Email service provider Sending transactional emails on behalf of the SaaS provider United States,Germany Azure OpenAI AI Platform Services Processing AI capabilities within the BoldSign application United States, Netherlands Google Cloud Vertex AI AI Platform Services Processing AI capabilities within the BoldSign application United States, Netherlands Sentry Application Monitoring Monitors system performance and ensures service reliability United States, Germany GBG IDology Identity Verification Knowledge-based authentication (KBA) for signer identity verification. Applicable only to users in the United States who enable Knowledge-Based Authentication (KBA) for signing. United States Updates to this page Our business needs and service providers may change from time to time due to the global nature of our operations and the substantial number of users we serve. For instance, we may discontinue using a service provider to streamline and minimize our use of such providers. Likewise, we may enlist a service provider if we conclude that doing so will bolster our ability to provide high-quality services. Please note that the list of subprocessors utilized by BoldSign is subject to revision, and we advise you to save this webpage and revisit it regularly for any updates or subscribe to our RSS feed to be notified when we update our subprocessors page. If you have any questions regarding this page, please contact us. Enterprise-Ready E-Signatures Built to scale with your business Close deals faster, cut costs, and stay compliant. From startups to global enterprises, thousands trust BoldSign to simplify document signing. 25+ Years in business 50,000+ Customers 120+ Countries 1,500+ Built-in features Testimonials Why our customers love us The true measure of our impact lies in the stories shared by our valued partners. Google Integration, 25 free sends, dashboard, Signature font options, App is very responsive / fast, Emails between sender and signer are good, Audit trail is very helpful, No account needed for signer is great, Mobile experience is good for signer. Jeremy Kadlec Edgewood Solutions Switch to BoldSign already! It's intuitive to use and affordable for small businesses. I never have to worry about the status of a document because with BoldSign I know. Plus, they let you program the frequency of reminders signatories receive. I'm so glad to have found it! Sarah Dillard Kaleidoscope We’re using BoldSign successfully in our b2b SaaS platform - as it’s embedded to allow seasonal farm workers and their agribusiness employers to e-sign their employment onboarding documents for the first time. It’s part of the total solution saving the workers and HR managers 50% more time compared to their traditional pen/paper manual process. Scott Prince Croft Sign up for your free trial today! Start free trial 30-day free trial No credit card required 30-day free trial No credit card required