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Legal Terms of Use GDPR Privacy Policy DPA MSA SLA AI Terms Data Privacy Policy Services Terms Subprocessors Subprocessors Mediafly is committed to maintaining transparency regarding our data processing practices. To deliver our services, we engage third-party service providers, known as subprocessors, who assist in providing our solution. This page is incorporated by reference into our Data Processing Agreement (DPA) and lists the subprocessors we currently use, along with their functions. Subprocessor Function Amazon Web Services (AWS) Hosting Atlassian Ticket Management and Engineering Tracking Datadog Infrastructure Monitoring Deepgram Call Transcription FullStory User Insights Gainsight Product Usage Statistics Glean Internal Operations Google Cloud Platform Hosting Google Workspace Full suite of Google products used for organizational and internal systems HubSpot Marketing Automation Hyperdoc Meeting Recording Bot Postmarkapp Email Notifications Rippling MDM Solution Salesforce CRM SendGrid Email Notifications Slack Internal Communications with Webhooks to other subprocessors Snowflake Data Warehouse Zendesk Customer Support & Documentation Subprocessors for optional GenAI features (only applicable if activated) Subprocessor Function Terms Amazon Web Services (AWS) Optional GenAI features Amazon Web Services ChatGPT Optional GenAI features OpenAI Claude Optional GenAI features Anthropic Cursor Optional GenAI features Cursor Google Cloud Platform Optional GenAI features Google Cloud LangSmith Optional GenAI features Langchain Microsoft Azure Optional GenAI features Microsoft Azure OpenAI – PlatformAPI Optional GenAI features Open AI Glean Internal Operations Glean As our business needs evolve, we may add or remove subprocessors. Any updates to this list will be communicated in accordance with the terms outlined in the DPA. Our site uses cookies and analytics code so that we can remember you and understand how you use our site. If you do not agree with our use of cookies and tracking, you can turn them off except basic anonymized site analytics by clicking here. Otherwise, you agree to the use of the cookies and tracking as they are currently set for remarketing purposes. After opting out we may still collect and store some anonymous usage data required for the functionality of some parts of our website. Accept Privacy & Cookies Policy