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Security Protect donors and your data Fundraise with peace of mind thanks to comprehensive security tools and compliances that protect your nonprofit, your donors, and your data. Request a demoTake a product tour Trusted by the world’s top nonprofits 4.8/5 Security certifications and compliances PCI DSS Level 1 4.0.1 PCI DSS Level 1 4.0.1 compliance ensures that Fundraise Up meets over 300 security control requirements to safeguard your donor’s transactional data. Learn more SOC 2 Type II Fundraise Up adheres to the strictest security practices, protecting your nonprofit from the negative effects of breaches, such as regulatory action and reputational damage. Learn more ISO 27001 ISO 27001 compliance ensures that Fundraise Up has appropriate policies, procedures and safeguards in place as part of its information security management system. Learn more View all compliances Security Measures for Nonprofits: A Fundraise Up Guide Download this guide for a detailed breakdown of our security measures. Learn how we secure donor payments, protect sensitive information, and ensure a secure working environment for your team. Download guide How we stay on top of your security Data security Ensures top security and transparency for nonprofits and donors. Backups and recovery Anti-fraud measures Incident response Single sign-on (SSO) Instantly scalable Fundraise Up adheres to the highest security protocols and compliance standards, ensuring maximum protection for your nonprofit and donors. We prioritize transparency in our data handling practices. Our comprehensive Information Security and Data Protection policies are readily available, detailing how we store, transmit, and protect personal information. Learn more We implement rigorous backup and recovery procedures to ensure data integrity and availability. Our bank-level data protections can guarantee 99.99% uptime year-round, ensuring platform redundancy so your account is always online and your data is secure. Backups are performed daily and retained for a year to meet both operational needs and compliance requirements. Learn more Fundraise Up has developed a comprehensive, proprietary anti-fraud technology solution, adding an extra layer of protection for nonprofits. We use a combination of advanced machine learning algorithms and human oversight to detect and effectively prevent fraud. As a result, out of up to 20% of donations that could be fraudulent, we successfully block 98.8% of them. Learn more We have a comprehensive incident response plan to swiftly address and mitigate any security breaches. Our dedicated Status page provides real-time updates on our platform’s status, keeping our clients informed about the operational state of Fundraise$ Up. Learn more For enterprise nonprofits, managing user access across numerous applications can be a significant challenge, leading to security risks and operational inefficiencies. Fundraise Up᾿s Single sign-on (SSO) solution addresses these issues by providing seamless integration with any SAML-compatible Identity Providers (IdPs) such as Okta, Google Identity, Microsoft Azure (now Microsoft Entra ID), and others. Learn more Fundraise Up’s instantly scalable architecture ensures that the platform can automatically handle real-time processing for up to 600 transactions per second, and transactions beyond this are processed later so that donations are never lost. We are the only online donation platform offering this level of performance, equipping your nonprofit with leading software designed to excel during high-traffic fundraising campaigns. Learn more Data security Fundraise Up adheres to the highest security protocols and compliance standards, ensuring maximum protection for your nonprofit and donors. Learn more Backups and recovery We implement rigorous backup and recovery procedures to ensure data integrity and availability. Learn more Anti-fraud measures Fundraise Up has developed a comprehensive, proprietary anti-fraud technology solution, adding an extra layer of protection for nonprofits. Learn more Incident response We have a comprehensive incident response plan to swiftly address and mitigate any security breaches. Learn more Single sign-on (SSO) For enterprise nonprofits, managing user access across numerous applications can be a significant challenge, leading to security risks and operational inefficiencies. Learn more Instantly scalable Fundraise Up’s instantly scalable architecture ensures that the platform can automatically handle real-time processing for up to 600 transactions per second, and transactions beyond this are processed later so that donations are never lost. Learn more Security technologies Encryption Fundraise Up uses 256-bit encryption to protect organizations and donors from brute-force network attacks. Tokenized payments Fundraise Up processes transactions directly through Stripe as tokenized payments, ensuring that sensitive payment details are never exposed. Global infrastructure Fundraise Up ensures 24/7 platform operability and eliminates single-point attacks by distributing its platform globally. Penetration testing Regular penetration testing identifies vulnerabilities, enhancing security and ensuring your peace of mind. DDoS Protection AI-powered monitoring detects and eliminates threats, protecting your nonprofit’s online fundraising from attacks. 2FA support Secure login with two-factor authentication via apps or SMS. Apps ensure access without signal or after SIM changes. FAQ How does Fundraise Up keep donor data secure? Fundraise Up protects donor data with 256-bit AES encryption at rest and TLS 1.2+ in transit, tokenized payments processed through Stripe (so card details never touch our servers), and a globally distributed infrastructure that eliminates single-point-of-failure attacks. We also run daily backups with one-year retention, regular penetration testing, and AI-powered DDoS monitoring. What security certifications does Fundraise Up have? Fundraise Up meets leading security, privacy, and accessibility standards, including PCI DSS Level 1 v4.0.1, SOC 2 Type II, ISO 27001, GDPR, PIPEDA, and WCAG 2.2 AA. Together, these standards support secure payment processing, information security management, EU and Canadian data privacy, and accessible donor experiences. Audit reports and policy documents are available in our Trust Center. Is Fundraise Up GDPR compliant? Yes. Fundraise Up is GDPR compliant, along with UK GDPR, PIPEDA, and CCPA. Our platform handles consent capture, donor data access requests, and right-to-erasure workflows — so your nonprofit can collect and process donor data lawfully across regions. View all compliance certifications on our Compliances page. Does Fundraise Up support Single Sign-On (SSO)? Yes. Fundraise Up’s SSO supports any SAML-compatible identity provider, including Okta, Google Identity, and Microsoft Entra ID (formerly Azure AD). For enterprise nonprofits, this means staff sign in with their existing work credentials and IT teams can centrally manage access — reducing both security risk and operational overhead. Does Fundraise Up offer two-factor authentication? Yes. Two-factor authentication is available on all Fundraise Up accounts via authenticator app or SMS. App-based 2FA is recommended because it works without cell signal and survives SIM changes — important for organizations with international staff. What is Fundraise Up’s uptime? Fundraise Up maintains 99.99% uptime year-round, including during peak fundraising days like Giving Tuesday and December 31. Our infrastructure is globally distributed, automatically scales, and is monitored 24/7. Daily backups are retained for one year, and we publish a real-time public status page so donors and customers can verify operational status at any moment. How does Fundraise Up prevent fraudulent donations? Fundraise Up combines a proprietary fraud-detection AI with behavior analysis, country matching, proxy detection, and human review by our fraud-prevention team. Of donations that could be fraudulent, 98.8% are blocked before they reach your account — protecting your Stripe reputation and reducing chargeback fees. See our Fraud protection page for details. Where does Fundraise Up store donor data? Donor data is stored on encrypted, geographically distributed infrastructure with full disk encryption and key rotation. Sensitive payment information is tokenized through Stripe and never stored on Fundraise Up servers. Personal data moves exclusively across private networks. For region-specific data residency requirements, see our Trust Center. What is Fundraise Up’s pricing? Fundraise Up is free to start — no setup fees, fixed subscriptions, or long-term contracts. We invest in helping you grow, and our industry-leading fee coverage helps donors offset both Fundraise Up and payment processing costs. The result: an effective Fundraise Up cost of around 1% on average after fee coverage. See Fundraise Up’s innovative features in action Talk to our digital fundraising experts about how Fundraise Up can elevate your organization’s donor revenue. Request a demo