Third Party Index

Fundraise Up

fundraiseup.com

Subprocessors CSV · Atom

21 third parties.

NamePurposeLocationListed since
Amazon Web Services, Inc. Cloud infrastructure, serverless compute and secure storage
Anthropic, PBC (Claude) AIAI processing supporting Agentic Giving and platform features
Backblaze, Inc. Encrypted backup and secondary storage
Cloudflare, Inc. Content delivery, web application firewall, DDoS protection and edge storage
FrontApp, Inc. (Front) Shared inbox and email management for support
Google LLC (Google Cloud)
AI processing supporting Agentic Giving and platform features; Cloud hosting and computing; address autocomplete and validation APIs; Email, calendar, documents and file storage, including AI features
Hetzner Online GmbH Infrastructure hosting supporting the Service
Intercom, Inc. In-product support chat
Lob.com, Inc. Postal address validation
Loqate, Inc. (GBG plc) Postal address autocomplete and validation
Notion Labs, Inc. (Notion AI) AI processing underpinning Agentic Giving; internal knowledge base
OpenAI, LLC AIAI processing supporting Agentic Giving and platform features
OpenPhone Technologies, Inc. Business telephony for support
OVH Groupe SAS (OVHcloud) Primary infrastructure and data hosting; runs the production application and databases
QuarterZip AI voice assistant used in customer onboarding
Slack Technologies, LLC (Salesforce, Inc.) Operational alerting and internal escalation of support issues
Twilio Inc. SMS delivery to donors and supporters
Vercel, Inc. Front-end deployment and hosting of donation experiences
Zendesk, Inc. Help desk and support ticketing
ZeroBounce LLC Email address validation
Zoom Communications, Inc. Video meetings, recordings, transcripts and AI notetaking

Service statusCSV · Atom

Jul 10: no incident reportedJul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: 1 incident (1 minor)Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reported

90 days agotoday

  • 1 incident in 90 days
  • 0 major or critical
  • 25 min typical time to resolve
BeganIncidentImpactLasted
Delay displaying recent donations in Dashboardminor25 min
Google Pay donations unavailableminor1 h 4 min
Email delivery disruptionminor22 h 39 min
CRM settings pages partially unresponsiveminor1 h 55 min
Checkout Modal, Campaign Pages, and Elements Availability Issuescritical1 h 26 min
Issue with creating new campaignsmajor—
Network issues for Dallas, TX Customersmajor—
Degraded Performanceno impact stated—

Incidents per month

0 7 14 Mar 2026: 13 incidents (3 critical, 4 major, 3 minor, 3 no impact stated) · partial: our history begins Mar 23 · typical time to resolve 1 h 26 min Apr 2026: 2 incidents (2 minor) · typical time to resolve 22 h 39 min May 2026: 1 incident (1 minor) · typical time to resolve 1 h 4 min Jun 2026: 0 incidents Jul 2026: 0 incidents Aug 2026: 1 incident (1 minor) · typical time to resolve 25 min Sep 2026: 0 incidents Oct 2026: 0 incidents Mar 2026Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

As Fundraise Up's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

ChangesCSV · Atom

None since tracking began.

Rating badge for Fundraise Up's site

Fundraise Up transparency rating

It updates with the rating.

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