Third Party Index

Snapshot 56965

Document
Trust center
URL
https://www.cloudways.com/en/trust.php
Fetched
HTTP status
200
Content type
text/html; charset=UTF-8
Fetch mode
static
Size
148766 bytes
SHA-256 (raw)
5dc7fae8942c1ba5905036023dae519d777b82a3f3bbdc9ed9feb5fdbc17f48e
SHA-256 (normalized text)
df116ada5bf47a59001d59e375759c44343c74169f45e466e00feb58ad6fb348

Normalized text

Scripts and page chrome removed; this is what change detection compares.

Cloudways Trust & Compliance Center
Access Cloudways’ SIG Report and learn about our partner cloud providers’ certifications to better understand Cloudways’ commitment to protecting customer data and maintaining a secure infrastructure.
Standardized Information Gathering
(SIG) Report Overview
Please visit our Security Certifications Center to access our SIG Report.
SIG Report
The Cloudways Standardized Information Gathering (SIG) Report serves as a vendor risk assessment document widely adopted by enterprises. It provides customers and auditors with a trusted framework to evaluate Cloudways’ security posture. The report outlines Cloudways’ security, compliance, and operational controls, offering transparency into how we safeguard customer workloads and manage risk across our platform.
Partner Cloud Providers Certifications Snapshot
Cloudways collaborates with infrastructure-as-a-service (IaaS) providers, including AWS, Google Cloud, and DigitalOcean, to offer a resilient, high-performance foundation for customer applications. The following table illustrates the certifications our IaaS partners maintain to demonstrate security at the infrastructure level.
Certifications Available
AWS
SOC 1, SOC 2, SOC 3, ISO 27001, ISO 27017, ISO 27018, ISO 9001, ISO 22301, PCI-DSS, HIPAA, HITRUST CSF, FedRAMP
Google Cloud
SOC 1, SOC 2, SOC 3, ISO 27001, ISO 27017, ISO 27018, ISO 27701, Global PRP, PCI-DSS, HIPAA, HITRUST CSF, FedRAMP
DigitalOcean
SOC 2, SOC 3, Global PRP, CSA STAR Level 1, PCI-DSS, HIPAA
Vultr
SOC 2, SOC 3, ISO 27001, ISO 27017, ISO 27018, CSA STAR Level 1, PCI-DSS, HIPAA
Linode
SOC 2, SOC 3, ISO 27001, ISO 27017, ISO 27018, ISO 27701, PCI-DSS, HIPAA, FedRAMP
If you have other compliance-related questions, please reach out to [email protected]
Shared Responsibility Model
Cloudways believes that being a transparent security partner is essential to building customer trust. We’re here to support you on your journey to securing your product and protecting your customers’ data.
The Shared Responsibility Model (SRM) is a framework that delineates responsibilities between Cloudways and the customer in securing your product. Cloudways is a managed Platform-as-a-Service (PaaS) provider, which means we are responsible for the security of the platform (e.g., OS patching, firmware, and the technology stack), while customers are responsible for security within the platform. This includes, but is not limited to, application updates, credential management, and data compliance.
The following graphic illustrates the separation of responsibilities between Cloudways and the customer: