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Subscribe to UpdatesSubscribe All Systems Operational Uptime over the past 90 days. View historical uptime. Provisioning Portal & API Endpoints Operational Knowledge base Operational Ringotel MCP Operational Regions Operational Asia Pacific (Singapore) Operational Australia Operational Europe (Dublin) Operational Europe (Frankfurt) Operational Europe (London) Operational US East Operational US West Operational India (Mumbai) Operational Canada (Central) Operational Africa (Cape Town) Operational South America (São Paulo) Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Scheduled Maintenance Scheduled Maintenance Update Oct 10, 2026 08:00-09:00 UTC The scheduled maintenance planned for Saturday, October 3, was not completed due to a technical issue. We have rescheduled the maintenance for the next Saturday, October 10, between 8 AM and 9 AM UTC. Expected Impact: This operation will cause a brief interruption to the provisioning system and APIs across all regions. Ringotel administrators might temporarily be unable to access the Shell admin portal or manage their resources (organisations, connections, users, etc). The Ringotel API endpoint could become unresponsive, resulting in missing messages, files, SSO or provisioning requests. The expected total downtime should be minimal, under a few minutes. If you have any questions, please create a ticket or contact support@ringotel.com. We appreciate your patience and apologise for any inconvenience caused, Ringotel team Posted on Oct 05, 2026 - 10:14 UTC Past Incidents Oct 7, 2026 No incidents reported today. Oct 6, 2026 No incidents reported. Oct 5, 2026 No incidents reported. Oct 4, 2026 No incidents reported. Oct 3, 2026 Infrastructure Maintenance Completed - The scheduled maintenance has been completed. Oct 3, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 3, 08:00 UTC Scheduled - We will be performing scheduled maintenance next Saturday, October 3, 2026, between 8 AM and 9 AM UTC. Expected Impact: This operation will cause a brief interruption to the provisioning system and APIs across all regions. Ringotel administrators might temporarily be unable to access the Shell admin portal or manage their resources (organisations, connections, users, etc). The Ringotel API endpoint could become unresponsive, resulting in missing messages, files, SSO or provisioning requests. The expected total downtime should be minimal, under a few minutes. If you have any questions, please create a ticket or contact support@ringotel.com. We appreciate your patience and apologise for any inconvenience caused, Ringotel team Sep 27, 10:00 UTC Oct 2, 2026 No incidents reported. Oct 1, 2026 No incidents reported. Sep 30, 2026 No incidents reported. Sep 29, 2026 No incidents reported. Sep 28, 2026 Ringotel Incident - Canada Resolved - We've installed an urgent update outside of maintenance hours to ensure the service runs smoothly. All systems are operational and there's been no impact on the service. Should you have any questions or concerns, please let us know by creating a ticket or contacting us at support@ringotel.com Thank you, Ringotel Team Sep 28, 08:23 UTC Investigating - A new Ringotel incident has been automatically created in the affected region (Canada). Our team has been notified and will review it immediately. If you have any questions, please contact us at support@ringotel.co or use the online chat / create a ticket. We appreciate your patience in the meantime. Sep 28, 07:52 UTC Ringotel Incident - Canada Resolved - We've installed an urgent update outside of maintenance hours to ensure the service runs smoothly. All systems are operational and there's been no impact on the service. Should you have any questions or concerns, please let us know by creating a ticket or contacting us at support@ringotel.com Thank you, Ringotel Team Sep 28, 08:23 UTC Investigating - A new Ringotel incident has been automatically created in the affected region (Canada). Our team has been notified and will review it immediately. If you have any questions, please contact us at support@ringotel.co or use the online chat / create a ticket. We appreciate your patience in the meantime. Sep 28, 07:39 UTC Sep 27, 2026 No incidents reported. Sep 26, 2026 No incidents reported. Sep 25, 2026 No incidents reported. Sep 24, 2026 No incidents reported. Sep 23, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage