Third Party Index

Ringotel

ringotel.co

Subprocessors CSV · Atom

6 third parties.

NamePurposeLocationListed since
Amazon Web Services (AWS) Cloud service providerIreland, UK, USA, Canada, Australia, Singapore, India, Germany, Brazil, South Africa
Anthropic PBC AIAI InferenceUSA
Atlassian Project management and customer service platform that supports customer interactions (email)Ireland, Germany
Google, LLC Cloud service providerIreland, USA, Singapore
Intercom Customer service platform that supports customer interactions, like email, live chatIreland, USA
Stripe Payments Europe, Limited Payments infrastructureUSA, India

Service statusCSV · Atom

Jul 11: no incident reportedJul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: 1 incident (1 critical)Aug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 2 incidents (1 critical, 1 no impact stated)Sep 1: no incident reportedSep 2: 1 incident (1 critical)Sep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: 2 incidents (2 critical)Sep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reported

90 days agotoday

  • 7 incidents in 90 days
  • 5 major or critical
  • 6 h 27 min typical time to resolve
  • 27 h 42 min longest major
BeganIncidentImpactLasted
Ringotel Incident - Canadacritical31 min
Ringotel Incident - Canadacritical44 min
Ringotel Incident - Cape Town (South Africa)critical27 h 42 min
Ringotel Incident - US Westcritical25 h 19 min
System outage in multiple regionsno impact stated11 days
Ringotel Incident - Indiacritical6 h 27 min
The link to get softphone credentials returns an errorno impact stated1 h 2 min
Users lost the ability to textmajor19 h 47 min

Incidents per month

0 2 4 Nov 2025: 1 incident (1 critical) · typical time to resolve 26 min Dec 2025: 0 incidents Jan 2026: 0 incidents Feb 2026: 0 incidents Mar 2026: 0 incidents Apr 2026: 0 incidents May 2026: 2 incidents (2 no impact stated) · typical time to resolve 3 days Jun 2026: 1 incident (1 major) · typical time to resolve 19 h 47 min Jul 2026: 1 incident (1 no impact stated) · typical time to resolve 1 h 2 min Aug 2026: 3 incidents (2 critical, 1 no impact stated) · typical time to resolve 25 h 19 min Sep 2026: 3 incidents (3 critical) · typical time to resolve 44 min Oct 2026: 0 incidents Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated

Components affected

ComponentIncidents
Canada (Central)2
Provisioning Portal & API Endpoints2
US West2
Africa (Cape Town)1
Asia Pacific (Singapore)1
Europe (Dublin)1
Europe (London)1
India (Mumbai)1

As Ringotel's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

ChangesCSV · Atom

None since tracking began.

Rating badge for Ringotel's site

Ringotel transparency rating

It updates with the rating.

<a href="https://thirdpartyindex.com/vendors/ringotel"><img src="https://thirdpartyindex.com/badge/ringotel.svg" alt="Ringotel transparency rating on Third Party Index" height="20"></a>
[![Ringotel transparency rating on Third Party Index](https://thirdpartyindex.com/badge/ringotel.svg)](https://thirdpartyindex.com/vendors/ringotel)