Snapshot 65075
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Scripts and page chrome removed; this is what change detection compares.
Datalab | Trust Center Datalab Trust Center Document infrastructure for knowledge work automation See section Resources SOC 2 Type 2 Report Subprocessors Anthropic Engineering, development, and AI features used in support and internal operations. May process Datalab source code and customer account data. Customer data is not used to train models. AWS Cloud hosting and storage. Processes and stores customer data in the course of providing the Services. Cloudflare DNS, CDN, edge, and R2 object storage. Document content transits Cloudflare's edge in transit; R2 stores consent-gated retained content and operational data. GCP Cloud hosting and storage, including EU regional storage and orchestration in europe-west4 (Netherlands). Also provides hosted LLM inference through Vertex AI's EU endpoint for Convert, Extract, and Segment requests. Processes and stores customer data, including document content, LLM prompts, and model outputs, in the course of providing the Services. Lambda Cloud GPU compute for primary model inference. Processes customer document content transiently during inference. Modal Serverless GPU infrastructure for model inference. Processes customer document content transiently during processing. Openrouter Routing layer for third-party LLM inference used in the Balanced and Accurate extraction tiers. May transiently process customer document content during processing of those tiers. Render Cloud application hosting, including the primary PostgreSQL database. Document content transits Render's application layer transiently during processing; the database stores account, personal, and request data. Posthog Product analytics. Processes customer account and usage data. Monitoring Continuously monitored by Secureframe View all Compliance SOC 2 Type 2 Monitoring Change Management Secure Development Policy A Secure Development Policy defines the requirements for secure software and system development and maintenance. Production Data Use is Restricted Production data is not used in the development and testing environments, unless required for debugging customer issues. Configuration and Asset Management Policy A Configuration and Asset Management Policy governs configurations for new sensitive systems Change Management Policy A Change Management Policy governs the documenting, tracking, testing, and approving of system, network, security, and infrastructure changes. Software Change Testing Software changes are tested prior to being deployed into production. Segregation of Environments Development, staging, and production environments are segregated. Availability Backup Restoration Testing Backed-up data is restored to a non-production environment at least annually to validate the integrity of backups. Business Continuity and Disaster Recovery Policy Business Continuity and Disaster Recovery Policy governs required processes for restoring the service or supporting infrastructure after suffering a disaster or disruption. Uptime and Availability Monitoring System tools monitors for uptime and availability based on predetermined criteria. Organizational Management Internal Control Monitoring A continuous monitoring solution monitors internal controls used in the achievement of service commitments and system requirements. Background Checks Background checks or their equivalent are performed before or promptly after a new hires start date, as permitted by local laws. Roles and Responsibilities Information security roles and responsibilities are outlined for personnel responsible for the security, availability, and confidentiality of the system. Information Security Policy An Information Security Policy establishes the security requirements for maintaining the security, confidentiality, integrity, and availability of applications, systems, infrastructure, and data. Organizational Chart Management maintains a formal organizational chart to clearly identify positions of authority and the lines of communication, and publishes the organizational chart to internal personnel. Disciplinary Action Personnel who violate information security policies are subject to disciplinary action and such disciplinary action is clearly documented in one or more policies. Acceptable Use Policy An Acceptable Use Policy defines standards for appropriate and secure use of company hardware and electronic systems including storage media, communication tools and internet access. Internal Control Policy An Internal Control Policy identifies how a system of controls should be maintained to safeguard assets, promote operational efficiency, and encourage adherence to prescribed managerial policies. Code of Conduct A Code of Conduct outlines ethical expectations, behavior standards, and ramifications of noncompliance. New Hire Screening Hiring managers screen new hires or internal transfers to assess their qualifications, experience, and competency to fulfill their responsibilities. New hires sign confidentiality agreements or equivalents upon hire. Cybersecurity Insurance Cybersecurity insurance has been procured to help minimize the financial impact of cybersecurity loss events. Information Security Program Review Management is responsible for the design, implementation, and management of the organization’s security policies and procedures. The policies and procedures are reviewed by management at least annually. Performance Review Policy A Performance Review Policy provides personnel context and transparency into their performance and career development processes. Confidentiality Retention of Customer Data Procedures are in place to retain customer data based on agreed-upon customer requirements or in line with information security policies. Data Retention and Disposal Policy A Data Retention and Disposal Policy specifies how customer data is to be retained and disposed of based on compliance requirements and contractual obligations. Data Classification Policy A Data Classification Policy details the security and handling protocols for sensitive data. Vulnerability Management Third-Party Penetration Test A 3rd party is engaged to conduct a network and application penetration test of the production environment at least annually. Critical and high-risk findings are tracked through resolution. Vulnerability and Patch Management Policy A Vulnerability Management and Patch Management Policy outlines the processes to efficiently respond to identified vulnerabilities. Incident Response Tracking a Security Incident Identified incidents are documented, tracked, and analyzed according to the Incident Response Plan. Lessons Learned After any identified security incident has been resolved, management provides a "Lessons Learned" document to the team in order to continually improve security and operations. Incident Response Plan An Incident Response Plan outlines the process of identifying, prioritizing, communicating, assigning and tracking confirmed incidents through to resolution. Risk Assessment Vendor Due Diligence Review Vendor SOC 2 reports (or equivalent) are collected and reviewed on at least an annual basis. Risk Assessment and Treatment Policy A Risk Assessment and Treatment Policy governs the process for conducting risk assessments to account for threats, vulnerabilities, likelihood, and impact with respect to assets, team members, customers, vendors, suppliers, and partners. Risk tolerance and strategies are also defined in the policy. Vendor Risk Management Policy A Vendor Risk Management Policy defines a framework for the onboarding and management of the vendor relationship lifecycle. Vendor Risk Assessment New vendors are assessed in accordance with the Vendor Risk Management Policy prior to engaging with the vendor. Reassessment occurs at least annually. Risk Assessment Formal risk assessments are performed, which includes the identification of relevant internal and external threats related to security, availability, confidentiality, and fraud, and an analysis of risks associated with those threats. Network Security Network Security Policy A Network Security Policy identifies the requirements for protecting information and systems within and across networks. Endpoint Security Company endpoints are managed and configured with a strong password policy, anti-virus, and hard drive encryption Access Security Removal of Access Upon termination or when internal personnel no longer require access, system access is removed, as applicable. Unique Access IDs Personnel are assigned unique IDs to access sensitive systems, networks, and information Encryption-at-Rest Service data is encrypted-at-rest. Access Control and Termination Policy An Access Control and Termination Policy governs authentication and access to applicable systems, data, and networks. Encryption-in-Transit Service data transmitted over the internet is encrypted-in-transit. Encryption and Key Management Policy An Encryption and Key Management Policy supports the secure encryption and decryption of app secrets, and governs the use of cryptographic controls. Physical Security Physical Security Policy A Physical Security Policy that details physical security requirements for the company facilities is in place. Communications Description of Services Descriptions of the company's services and systems are available to both internal personnel and external users. Terms of Service Terms of Service or the equivalent are published or shared to external users. Communication of Security Commitments Security commitments and expectations are communicated to both internal personnel and external users via the company's website. Privacy Policy A Privacy Policy to both external users and internal personnel. This policy details the company's privacy commitments. Confidential Reporting Channel A confidential reporting channel is made available to internal personnel and external parties to report security and other identified concerns.