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Skip to navigationSkip to main content boost.ai: Conversations you can trust We deliver on what we promise our Customers We specialise in regulated industries, safety & security We enable customers to always have hybrid control We have the platform to empower existing teams security@boost.ai Privacy PolicyOpens in new tab Subprocessors Amazon Web Services EMEA SARL • Cloud and hosting provider EU/EEA or US For EU/EEA customers including the UK, the processing location is Ireland with back up in Germany. For US customers contracting with Boost.ai, Inc location of processing is US. Microsoft Ireland Operations, Ltd • Provision of generative AI services, Speech-to-Text, Text-to-Speech and other voice features, to the extent elected by the customer, and backup of data. EU/EEA or US For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US. OpenAI Ireland Limited • Provision of generative AI services and voice-to-voice for voice agents. EU/EEA or US This sub-processor is only applicable if elected by the customer. For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US. Adobe Systems Software Ireland Limited • Use of PDFs for knowledge sync. Ireland This sub-processor is only applicable for customer's that use PDF for knowledge sync. Boost AI ApS • Support services Denmark BT AI Sweden AB • Support services Sweden Boost.ai OY • Support of service Finland BT AI UK Ltd • Support services UK Cantab Research Ltd. (Speechmatics) • Provides speech-to-text functionality for voice agents. EU/EEA or US This sub-processor is only applicable if elected by the customer. For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US. Cleura AB • Provides data hosting and storage services. Sweden This option is only available for customers in the EU/EEA and as an to alternative AWS. However, use of this alternative is subject to an agreement with boost.ai. 1-10 of 18 results Showresults per page All subprocessors Amazon Web Services EMEA SARL For EU/EEA customers including the UK, the processing location is Ireland with back up in Germany. For US customers contracting with Boost.ai, Inc location of processing is US. Cloud and hosting provider EU/EEA or US aws.amazon.com Microsoft Ireland Operations, Ltd For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US. Provision of generative AI services, Speech-to-Text, Text-to-Speech and other voice features, to the extent elected by the customer, and backup of data. EU/EEA or US https://www.microsoft.com/nb-no/ OpenAI Ireland Limited This sub-processor is only applicable if elected by the customer. For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US. Provision of generative AI services and voice-to-voice for voice agents. EU/EEA or US https://openai.com/ Adobe Systems Software Ireland Limited This sub-processor is only applicable for customer's that use PDF for knowledge sync. Use of PDFs for knowledge sync. Ireland https://www.adobe.com/ Boost AI ApS Support services Denmark https://boost.ai/ BT AI Sweden AB Support services Sweden https://boost.ai/ Boost.ai OY Support of service Finland https://boost.ai/ BT AI UK Ltd Support services UK https://boost.ai/ Cantab Research Ltd. (Speechmatics) This sub-processor is only applicable if elected by the customer. For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US. Provides speech-to-text functionality for voice agents. EU/EEA or US https://www.speechmatics.com/ Cleura AB This option is only available for customers in the EU/EEA and as an to alternative AWS. However, use of this alternative is subject to an agreement with boost.ai. Provides data hosting and storage services. Sweden https://cleura.com/ Eckoh UK Limited For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US Provision of PCI/DSS compliance, to the extent customer requires. EU/EEA or US https://www.eckoh.com/ Eleven Labs Inc. This sub-processor is only applicable if elected by the customer. For EU/EEA customers including the UK, the processing location is Ireland with back up in Germany. For US customers contracting with Boost.ai, Inc location of processing is US. Provides speech-to-text and text-to-speech functionality for voice agents. EU/EEA or US https://elevenlabs.io/ Google Cloud EMEA Limited This sub-processor is only applicable if elected by the customer. For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US. Provision of Speech-to-Text, Text-to-Speech, voice-to-voice and other voice features. EU/EEA or US https://cloud.google.com/products/compute?utm_source=google&utm_medium=cpc&utm_campaign=emea-emea-all-en-dr-bkws-all-all-trial-b-gcp-1710004&utm_content=text-ad-none-any-DEV_c-CRE_766862579926-ADGP_Hybrid+%7C+BKWS+-+MIX+%7C+Txt+-+Infrastructure+-+Compute+-+Compute-KWID_298339043433-kwd-298339043433-userloc_1010826&utm_term=KW_google+computing-NET_g-PLAC_&&gclsrc=aw.ds&gad_source=1&gad_campaignid=22523666574&gclid=Cj0KCQiArt_JBhCTARIsADQZaymXz8jn2BesRY3Giv3SnrGxrVmr_jJIXxS2PETwQiPlxO-ZwEr33IQaAo1KEALw_wcB&hl=en LiveKit Inc. This sub-processor is only applicable for customers who utilize the boost.ai voice gateway. For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US. LiveKit connects Twilio Ireland Limited (telephony provider) with the boost.ai platform and the selected text-to-speech and speech-to-text or speech-to-speech provider. EU/EEA or US https://livekit.io/ Soniox This sub-processor is only applicable if elected by the customer. For EU/EEA customers including the UK, the processing location EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US. Provides speech-to-text and text-to-speech functionality for voice agents. EU/EEA or US Soniox.com Twilio Inc. For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US. Provides phone numbers and a telephony platform for telephone calls. EU/EEA or US https://www.twilio.com/en-us VIER GmbH For EU/EEA customers including the UK the processing location is Germany. For US customers contracting with Boost.ai, Inc location of processing is US. provision of the Cognitive Voice Gateway (CVG) and voice capabilities. Germany or US https://www.vier.ai/en/ Vonage B.V This sub-processor is only applicable if elected by the customer. Whatsapp Business Service Provider Netherlands with hosting by AWS in Ireland/Germany https://www.vonage.com/