Boost.ai
Not listed by any tracked vendor.
Subprocessors CSVof Boost.ai's subprocessors · Atomfeed of Boost.ai's subprocessors
16 third parties, 2 affiliates.
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Adobe Systems Software Ireland Limited | This sub-processor is only applicable for customer's that use PDF for knowledge sync.; Use of PDFs for knowledge sync. | Ireland | |
| Amazon Web Services EMEA SARL | Cloud and hosting provider; For EU/EEA customers including the UK, the processing location is Ireland with back up in Germany. For US customers contracting with Boost.ai, Inc location of processing is US. | EU/EEA or US | |
| BT AI Sweden AB | Support services | Sweden | |
| BT AI UK Ltd | Support services | UK | |
| Cantab Research Ltd. (Speechmatics) AI | Provides speech-to-text functionality for voice agents.; This sub-processor is only applicable if elected by the customer. For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US. | EU/EEA or US | |
| Cleura AB | Provides data hosting and storage services.; This option is only available for customers in the EU/EEA and as an to alternative AWS. However, use of this alternative is subject to an agreement with boost.ai. | Sweden | |
| Eckoh UK Limited | For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US; Provision of PCI/DSS compliance, to the extent customer requires. | EU/EEA or US | |
| Eleven Labs Inc. AI | Provides speech-to-text and text-to-speech functionality for voice agents.; This sub-processor is only applicable if elected by the customer. For EU/EEA customers including the UK, the processing location is Ireland with back up in Germany. For US customers contracting with Boost.ai, Inc location of processing is US. | EU/EEA or US | |
| Google Cloud EMEA Limited | Provision of Speech-to-Text, Text-to-Speech, voice-to-voice and other voice features.; This sub-processor is only applicable if elected by the customer. For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US. | EU/EEA or US | |
| LiveKit Inc. | LiveKit connects Twilio Ireland Limited (telephony provider) with the boost.ai platform and the selected text-to-speech and speech-to-text or speech-to-speech provider.; This sub-processor is only applicable for customers who utilize the boost.ai voice gateway. For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US. | EU/EEA or US | |
| Microsoft Ireland Operations, Ltd | For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US.; Provision of generative AI services, Speech-to-Text, Text-to-Speech and other voice features, to the extent elected by the customer, and backup of data. | EU/EEA or US | |
| OpenAI Ireland Limited AI | Provision of generative AI services and voice-to-voice for voice agents.; This sub-processor is only applicable if elected by the customer. For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US. | EU/EEA or US | |
| Soniox | Provides speech-to-text and text-to-speech functionality for voice agents.; This sub-processor is only applicable if elected by the customer. For EU/EEA customers including the UK, the processing location EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US. | EU/EEA or US | |
| Twilio Inc. | For EU/EEA customers including the UK the processing location is EU/EEA. For US customers contracting with Boost.ai, Inc location of processing is US.; Provides phone numbers and a telephony platform for telephone calls. | EU/EEA or US | |
| VIER GmbH | For EU/EEA customers including the UK the processing location is Germany. For US customers contracting with Boost.ai, Inc location of processing is US.; provision of the Cognitive Voice Gateway (CVG) and voice capabilities. | Germany or US | |
| Vonage B.V | This sub-processor is only applicable if elected by the customer.; Whatsapp Business Service Provider | Netherlands with hosting by AWS in Ireland/Germany |
ComplianceCSVof Boost.ai's compliance · Atomfeed of Boost.ai's compliance
- Certified
- Says it complies with
Certifications as Boost.ai's trust center lists them; reports are usually shared on request (evidence)
ChangesCSVof Boost.ai's changes · Atomfeed of Boost.ai's changes
None since tracking began.