Snapshot 69097
Raw (normalized text)
Scripts and page chrome removed; this is what change detection compares.
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"updated_at": "2026-01-12T06:37:01.139-08:00",
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{
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{
"code": "xww6zmbby8pj",
"name": "Web Administration Tools",
"new_status": "degraded_performance",
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"body": "We are investigating an issue where Asset Manager returns errors for uploaded assets. Affected assets can still be served through the Rendering API but will not be visible in Asset Manager.\n\nCustomers using the legacy Long Form Video feature may also encounter video delivery errors.\n\nWe are investigating this issue.",
"created_at": "2026-01-12T05:53:53.903-08:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-01-12T05:53:53.903-08:00",
"id": "jsjmzgpm7p79",
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"status": "investigating",
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"updated_at": "2026-01-12T05:53:53.903-08:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-01-12T06:37:01.139-08:00",
"name": "Uploading errors in Asset Manager",
"page_id": "032k0f0j3bsz",
"postmortem_body": "# Summary\n\nBetween 2026-01-09 21:26 UTC and 2026-01-12 14:18 UTC, some asset uploads returned an upload failure error in Asset Manager despite the uploads completing successfully.\n\nAdditionally, legacy video customers experienced transcoding delays as a result of the incident.\n\n# What Went Wrong\n\nA production misconfiguration caused a validation step in the Asset Manager pipeline to fail.\n\nAs a result:\n\n* The legacy video encoding process did not initiate for uploaded videos\n* Assets did not appear in Asset Manager because they failed validation\n\nWhile affected assets were still available at the origin and accessible via the Rendering and Video APIs, they did not appear in the Asset Manager UI and were not available through the legacy Long-Form Video API.\n\n# What we will do to prevent this in the future\n\nWe have done the following things:\n\n1. Added more alerting and patched logging gaps to catch the issue sooner\n2. Fix a flaw in our build system that allowed a two-step deploy to get out of sync",
"postmortem_body_last_updated_at": "2026-01-30T13:55:33.907-08:00",
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": "2026-01-27T16:28:15.321-08:00",
"reminder_intervals": null,
"resolved_at": "2026-01-12T06:47:20.988-08:00",
"scheduled_auto_completed": false,
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"shortlink": "https://stspg.io/8z2lf40w4ndh",
"started_at": "2026-01-12T05:53:53.818-08:00",
"status": "resolved",
"updated_at": "2026-01-30T13:55:33.911-08:00"
},
{
"components": [
{
"created_at": "2014-02-03T14:45:15.934-08:00",
"description": null,
"group_id": null,
"id": "mjtlwvmwjpt1",
"name": "API Service",
"page_id": "032k0f0j3bsz",
"position": 3,
"showcase": false,
"start_date": null,
"status": "operational",
"updated_at": "2026-04-16T10:27:17.393-07:00"
}
],
"created_at": "2025-11-19T18:04:25.640-08:00",
"id": "b0fqvf2jr2rz",
"impact": "none",
"impact_override": null,
"incident_updates": [
{
"affected_components": [
{
"code": "mjtlwvmwjpt1",
"name": "API Service",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "The backfill for the CDN and Error Log reports has been completed. \nYou should now be able to download the reports from the Dashboard or via the API as usual.",
"created_at": "2025-11-19T20:36:58.347-08:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-11-19T20:36:58.347-08:00",
"id": "lw4985nyc8nr",
"incident_id": "b0fqvf2jr2rz",
"status": "resolved",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-11-19T20:36:58.347-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "mjtlwvmwjpt1",
"name": "API Service",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "The backfill for the CDN and Error Log reports is currently underway and is expected to complete within the next hour.",
"created_at": "2025-11-19T20:14:23.203-08:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-11-19T20:14:23.203-08:00",
"id": "09t7xxp4jczx",
"incident_id": "b0fqvf2jr2rz",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2025-11-19T20:14:23.203-08:00",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "mjtlwvmwjpt1",
"name": "API Service",
"new_status": "operational",
"old_status": "operational"
}
],
"body": "We’re currently experiencing delays in generating CDN and Error Log reports for 2025-11-20.\nOur team is working on backfilling the data, and we expect the reports to be available by 2025-11-21 (UTC).",
"created_at": "2025-11-19T18:04:25.689-08:00",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2025-11-19T18:04:25.689-08:00",
"id": "8f211blhllbs",
"incident_id": "b0fqvf2jr2rz",
"status": "monitoring",
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"twitter_updated_at": null,
"updated_at": "2025-11-19T18:04:25.689-08:00",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2025-11-19T18:04:25.689-08:00",
"name": "Delayed Reports for CDN and Error Logs",
"page_id": "032k0f0j3bsz",
"postmortem_body": null,
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"resolved_at": "2025-11-19T20:36:58.347-08:00",
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"started_at": "2025-11-19T18:04:25.635-08:00",
"status": "resolved",
"updated_at": "2025-11-19T20:36:58.364-08:00"
}
],
"page": {
"id": "032k0f0j3bsz",
"name": "imgix",
"url": "https://status.imgix.com"
},
"status": {
"description": "All Systems Operational",
"indicator": "none"
}
}