Snapshot 7065
Raw (normalized text)
Scripts and page chrome removed; this is what change detection compares.
Skip to main content Last Updated: September 2026 The following subprocessors are authorized by the Data Controller to process data on behalf of the Data Processor. Subprocessors are grouped below based on whether they process Business Data (i.e., customer data stored in our application) or Personal Data (i.e., information about our customers, such as billing or marketing details). Weaviate Group Entities (Intra-Group Subprocessors) Where the Weaviate entity contracting with the customer is an affiliate of the entity operating the platform, the operating entity acts as an intra-group subprocessor. Category Entity Subprocessing Activities Location Affiliate Weaviate B.V. Operation of the Weaviate Cloud platform and customer support on behalf of affiliate contracting entities (e.g., Weaviate, LLC) Amsterdam, The Netherlands Business Data Subprocessors Weaviate Database These subprocessors are used to host and operate our core application. 1. Primary Hosting Providers (Customer-Selected) Customers’ business data resides only on the cloud provider (and region) they select from the following options. Category Subprocessor Name Subprocessing Activities Website Infrastructure Amazon Web Services Infrastructure and hosting provider https://aws.amazon.com Infrastructure Microsoft Azure Infrastructure and hosting provider https://azure.microsoft.com Infrastructure Google Cloud Platform Infrastructure and hosting provider https://cloud.google.com 2. Supporting Infrastructure (Used for All Deployments) The following subprocessors provide supporting infrastructure services that are used across all customer environments, regardless of the selected cloud provider. Category Subprocessor Name Subprocessing Activities Website Infrastructure Dash0 Observability and system monitoring https://dash0.com Infrastructure MongoDB Data storage for billing and provisioning https://mongodb.com Infrastructure Temporal Cloud Workload orchestration https://temporal.io Optional Infrastructure Subprocessors These subprocessors are used only if customers choose to utilise our Agent services. Category Subprocessor Name Subprocessing Activities Website Infrastructure Modal GPU-as-a-Service provider https://modal.com Infrastructure OpenAI AI feature connectivity https://openai.com Infrastructure Voyage AI AI feature connectivity https://voyageai.com Weaviate Engram These subprocessors are used to host and operate our core application. Category Subprocessor Name Subprocessing Activities Website Infrastructure Amazon Web Services Infrastructure and hosting provider https://aws.amazon.com Infrastructure Amazon Web Services (Amazon Bedrock) LLM inference for Engram memory extraction, reconciliation, and transformation https://aws.amazon.com Infrastructure Temporal Cloud Workload orchestration https://temporal.io Personal Data Subprocessors These subprocessors process personal data related to our customers, such as billing, marketing, and support information. They do not process customer-stored business data. Category Subprocessor Name Subprocessing Activities Website Communications Google Workspace Productivity and communications services https://workspace.google.com Communications Twilio Email communications, alerts and marketing https://www.twilio.com Communications HubSpot CRM for marketing https://www.hubspot.com Support Pylon Customer support ticketing system https://usepylon.com Support Slack Internal communications tool https://slack.com Support Stripe Payment services provider https://stripe.com Support Sphere Billing and tax automation https://getsphere.com Support Omni Billing analytics https://omniapp.co Authentication Descope Console user authentication and session management https://descope.com Support Orb Usage metering and billing invoicing https://withorb.com Infrastructure Fivetran Data pipeline for billing and product analytics https://fivetran.com The Data Controller acknowledges and agrees that the list of subprocessors may be updated from time to time by the Data Processor in accordance with the terms of the Principal Agreement.