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Last updated: August 24, 2026
THIRD-PARTY SUBPROCESSORS
This list identifies subprocessors that are authorized under the agreement between Rubrik and the customer
to process customer personal data as part of a Rubrik Service. All subprocessors have gone through a data
privacy assessment to determine the type of service they will provide, the associated processing activity and
type of customer personal data that the subprocessor will be authorized to process. The list below does not
apply to services that Rubrik provides on an evaluation basis, as a proof of concept or to any services that
have not been commercially released.
The following subprocessors may be used by Rubrik to: (i) provide technologies used to deliver a Rubrik
Service; (ii) provide customers with support associated with the services; (iii) provide an ancillary service
to help support, operate and maintain a Rubrik Service; or (iv) otherwise process customer personal data in
connection with the provision of Rubrik Service.
Click here to sign up to be notified when new subprocessors are added.
CORE PRODUCTS SUBPROCESSORS
Rubrik products listed below leverage a core set of subprocessors as part of their control plane architecture. Customers who
select their control plane to run on the Google Cloud Platform will activate the Google LLC subprocessor. Customers who
purchase RSC via the Amazon Marketplace will activate the Amazon Web Services, Inc. subprocessor. A customer can have
multiple RSC accounts and control planes on both Google LLC and Amazon Web Services, Inc.
Aligned Product Subprocessor Description Location of Processing
Rubrik Security Cloud (RSC) Amazon Web Used for cloud infrastructure services to support Australia, Bahrain,
Services, Inc. delivery of products and services, such as Brazil, Canada, France,
Data Protection
facilitating support file transfers, logs, etc. Germany, Hong Kong,
• Active Directory India, Indonesia, Ireland,
• Cloud Cluster ES Israel, Italy, Japan,
• Cloud Native Protection Malaysia, Mexico,
• Cloud Unstructured Singapore, South Africa,
• NAS CD South Korea, Sweden,
• Hybrid RCDM Thailand, the UAE, the
• Kubernetes United Kingdom, and the
• Microsoft Entra ID USA.
• Microsoft 365 (M365)
• NOSQL AWS cloud platform. Cloud services used in the Germany, the United
• Hybrid SAP HANA delivery and support of products and services. Kingdom, and the USA
• Rubrik Cloud Vault (RCV) (AWS control plane.).
• Salesforce (SFDC)
• Jira Palo Alto Used for collection, aggregation, and USA
• Mass Recovery Networks, Inc. measurement of product metrics and statistics.
Data Posture Management
Google LLC Google cloud platform. Cloud services used Australia, Belgium,
Data Security Posture Management in the delivery and support of products and Germany, India,
• Cloud Posture Risk1 services (Google control plane). Indonesia, Israel, Japan,
• Data Discovery & Classification2 the Kingdom of Saudi
• Data Risk Management Arabia,Singapore,
• Data Access Governance (DAG)3 Switzerland, the United
• Data Detection & Response (DDR)4 Kingdom, and the USA.
Cyber Recovery
Logz.io, Inc. Used to collect service and application logs USA and Netherlands.
• Anomaly Detection related to products and services.
• Threat Monitoring
• Threat Hunting Microsoft Microsoft Azure. Used for cloud infrastructure Austria, Australia,
• Threat Containment Corporation and hosting services to support delivery of Brazil, Canada, Chile,
• Rubrik AI5 products and services. France, Germany, Hong
• Cyber Recovery Simulation Kong, India, Indonesia,
Identity Security Ireland, Israel, Italy,
• Identity Resilience Japan, Malaysia,
• Identity Recovery Mexico, Netherlands,
New Zealand, Norway,
AI Acceleration Poland, Qatar, Singapore,
• Rubrik Agent Cloud6 South Africa, South
Korea, Spain, Sweden,
Switzerland, Taiwan,
United Arab Emirates,
the United Kingdom, and
the USA.
Twilio Inc. Sendgrid email service used to send notifications USA
about the products and services to customer
support teams and/or customer contacts.
1 Cloud Posture Risk (CPR) uses the DSPM infrastructure. Refer to the DSPM table for additional subprocessors.
2 Data Discovery and Classification uses the DSPM infrastructure if Cloud Live workloads are selected. Refer to the DSPM table for additional subprocessors.
3 Data Access Governance (DAG) uses the DSPM infrastructure. Refer to the DSPM table for additional subprocessors.
4 Data Detection & Response (DDR) uses the DSPM infrastructure. Refer to the DSPM table for additional subprocessors.
5 Rubrik AI. Refer to the Artificial Intelligence table for additional subprocessors.
6 Rubrik Agent Cloud also leverages the Predibase SaaS infrastructure. Refer to the Rubrik Agent Cloud table for additional subprocessors.
ADDITIONAL SUBPROCESSORS
The products listed below are a part of Rubrik core products that also utilize Amazon Web Services and/or Microsoft Azure as
part of hosted solution, and may be dependent on a customer selection.
Aligned Product Subprocessor Description Location of Processing
NAS CD Amazon Web NAS CD utilizes Amazon Web Services as part of Australia, Germany, India,
Services, Inc. its architecture. Israel, Singapore, South
Africa, South Korea,
Sweden, Switzerland,
the UAE1, the United
Kingdom, and the USA.
Rubrik Cloud Vault (RCV) Amazon Web Where supported, Customers can select a Rubrik Available in Single
Services, Inc. managed AWS storage location for customer zone and Multi-zone
data. redundancies for Backup
tier and Multi-zone
redundancy for Archive
tier.
AWS regions supporting
single and multi-zone
redundancy
Microsoft Where supported, Customers can select a Rubrik Region support depends
Corporation managed Microsoft Azure storage location for on the customer selected
customer data. tier and associated
redundancy level.
Azure regions supporting
Single-zone redundancy
Azure regions supporting
Multi-zone redundancy
Azure regions supporting
Multi-region redundancy
Google LLC Where supported, Customers can select a Rubrik Available in Multi-zone
managed Google Cloud Platform storage location redundancy.
for customer data.
GCP regions supported
1 The RSC deployment into the UAE region is a limited deployment with restricted functionality.
DSPM SUBPROCESSORS
Rubrik DSPM products leverage the below additional listed subprocessors.
Aligned Product Subprocessor Description Location of Processing
Rubrik Security Cloud (RSC) Amazon Web Used for cloud infrastructure services to support Australia, Germany, India,
Services, Inc. delivery of products and services, such as Ireland, Israel, Japan,
Data Posture Management facilitating support file transfers, logs, etc. Republic of Indonesia,
Data Security Posture Management Singapore, Switzerland,
• Cloud Posture Risk the United Arab Emirates,
• Data Risk Management the United Kingdom, and
• Data Discovery & Classification the USA.
• Data Access Governance (DAG)
• Data Detection & Response (DDR) Okta, Inc. Used to provide authentication services for Australia, Europe, Japan,
• Laminar DSPM Legacy (Laminar) Platform. the United Kingdom, and
the USA.
ClickHouse, Inc. Used to collect service and application logs Australia, Germany,
related to Data Security Posture Management India, Ireland, Japan,
products and services. Singapore, the United
Kingdom, the United
Arab Emirates, and the
USA.
RUBRIK AGENT CLOUD SUBPROCESSORS
The Rubrik Agent Cloud product leverages the below listed subprocessors.
Aligned Product Subprocessor Description Location of Processing
Rubrik Agent Cloud Amazon Web Used for cloud infrastructure services to support USA
Services, Inc. delivery of products and services, such as
facilitating support file transfers, logs, etc.
Okta, Inc. Used to provide authentication within the USA
Predibase Dataplane.
ARTIFICIAL INTELLIGENCE SUBPROCESSORS
Products that leverage AI will also appear in this table. Subprocessors will repeat as needed to properly identify the product /
subprocessor alignment.
Aligned Product Subprocessor Description Location of Processing
Rubrik AI1 Microsoft Cloud AI inference platform (Azure AI Foundry) USA
Corporation used to deliver Rubrik AI-assisted features.
Processes customer-submitted queries and
associated metadata on a transient basis.
Amazon Web Cloud AI inference platform (Amazon Bedrock) USA
Services, Inc used to deliver Rubrik AI-assisted features.
Processes customer-submitted queries and
associated metadata on a transient basis.
Google LLC Cloud AI inference platform (Google Vertex AI) USA
used to deliver Rubrik AI-assisted features.
Processes customer-submitted queries and
associated metadata on a transient basis.
1 Rubrik AI may route inference requests to one or more of the above listed platforms at any time. Individual models may be served from any listed platform, and platform assignment
per model may change based on operational factors including performance, availability, and for other reasons determined by Rubrik, Inc.
ANCILLARY
The subprocessors listed below provide an ancillary service to help support, operate and maintain a Rubrik service.
Subprocessor Description Location of Processing
dbt Labs, Inc Data transformation tool used to provide big data framework USA
analytics.
Snowflake Inc. Big data framework used for analytics. USA
CUSTOMER SUPPORT
All Rubrik products are supported by an integrated set of tooling and used by our Customer Support team.
Aligned Product Subprocessor Description Location of Processing
All Products and All Features Amazon Web Amazon Connect is utilized as a global telephony USA
Services, Inc. platform to enable customers and partners to
receive technical support services over the
phone.
Atlassian Pty Jira. Ticketing system used to track customer USA
Ltd. reported bugs, enhancements, and support
requests, including related AI-enabled features
for issue management and administrative
support.
Box, Inc. Box. FTP services enabling customers to share USA
large files for troubleshooting.
Google LLC Workplace /Gmail: Used as a customer support Belgium, Chile,
communication platform. Denmark, Finland,
Germany, Ireland, Japan,
Netherlands, Norway,
Singapore, Taiwan, the
United Kingdom, and the
USA.
Salesforce, Inc. Service Console: Used as a customer support USA
ticketing and case management platform.
Salesforce, Inc. Slack. Collaboration service used to interact with USA
customers during support.
Zoom Video Zoom. Cloud-based communications platform USA
Communications, used to support customer collaboration, including
Inc. video meetings, VoIP, screen sharing, recording,
transcription, and other AI-enabled audio,
video, and meeting assistance features used
in connection with customer technical support
interactions.
AFFILIATES
Rubrik engages Rubrik Affiliates in the table below to perform limited activities in connection with Rubrik Services. The table
shows the entity relevant to our Rubrik Service and limited processing activity each entity is authorized to perform with
respect to customer personal data.
In the course of performing this activity, the Rubrik Affiliate may require limited, authorized access to customer personal data
to respond to customer-initiated requests or as needed to maintain security and integrity of our Services.
The ultimate parent company for all Rubrik Affiliates listed below is Rubrik, Inc.
Location of
Legal Entity/Affiliate Limited Processing Activity Business
Processing
Rubrik Australia Pty Ltd Engineering may be engaged for customer Australia • Engineering
support issues.
Rubrik Cloud Data Management Inc. Customer support may be engaged for Canada • Customer Support
customer support issues. • Information Security
Information Security is engaged to maintain
infrastructure security and monitor business and
enterprise applications.
Rubrik Cloud Data Management Customer support and/or engineering may be Ireland • Customer Support
Limited engaged for customer support issues. • Information Security
Information Security is engaged to maintain
infrastructure security and monitor business and
enterprise applications.
Rubrik India Private Limited Customer support and/or engineering may be India • Customer Support
engaged for customer support issues. • Engineering
• Information Security
Information Security is engaged to maintain
infrastructure security and monitor business and
enterprise applications.
Laminar Israel Ltd. Customer Support and/or engineering may be Israel • Customer Support
engaged for customer support issues. • Engineering
Rubrik Japan KK Customer support may be engaged for Japan • Customer Support
customer support issues.
Rubrik The Netherlands B.V. Customer support may be engaged for Netherlands • Customer Support
customer support issues. • Information Security
Information Security is engaged to maintain
infrastructure security and monitor business and
enterprise applications.
Rubrik Singapore Pte Limited Customer support may be engaged for Singapore • Customer Support
customer support issues.
Rubrik UK Limited. Information Security is engaged to maintain United Kingdom • Information Security
infrastructure security and monitor business and
enterprise applications.
Rubrik, Inc. Customer support and/or engineering may be USA • Customer Support
engaged for customer support issues. • Engineering
• Information Security
Information Security is engaged to maintain
• Information
infrastructure security and monitor business and
Technology
enterprise applications.
Information Technology is engaged to
administer and manage FTP file-sharing
applications.