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TrustArc Terms and Conditions Site Terms Subscription and Services Agreement Solution Descriptions TrustArc Terms of Use for Artificial Intelligence Features End-User Terms of Service TrustArc Privacy Notice Sub-Processors and Affiliates Data Hosting Location Third Party Sub-Processors Changes to Sub-processors TrustArc Affiliates Data Transfers Data Processing Addendum Technical and Organizational Measures Affiliate Sub-Processors Technical and Organizational Measures Data Processing Addendum Service Level Agreement Assurance Services Addendum Acceptable Use Policy Accessibility Policy Health Plan Transparency in Coverage Government Request Policy for Customer Data Sub-Processors and Affiliates Last updated: October, 2026 TrustArc utilizes the following third-party data processors (“Sub-processors”) for the provision and operation of its Solutions and processing of Customer Data, including any associated Personal Information therein. Data Hosting Location Entity Name Location Purpose Transfer Mechanism Sub-Processor Contact Amazon Web Services Data Center for Platform: US East-1 (N. Virginia, USA) or EU Central-1 (Frankfurt, Germany) Data Center for Nymity Products: Canada Central-1 (Canada) Data Center for Cookie Consent Manager: EU West-1 (Dublin, Ireland) or AP South-1 (Mumbai, India) Hosting service for TrustArc platform DPF and SCCs https://aws.amazon.com/contact-us/ Third Party Sub-Processors Entity Name Location Purpose Transfer Mechanism Sub-Processor Contact Amazon Web Services US East-1 (Fairfax, Virginia) or EU West-1 (Dublin, Ireland) Web search for AI-enabled features (Amazon Bedrock AgentCore) DPF and SCCs https://aws.amazon.com/contact-us/ Daytona Platforms, Inc. US or EU Secure sandbox environment for executing isolated AI-generated code and processing tasks SCCs https://www.daytona.io/contact Google LLC US or EU Image generation for AI-enabled features (Gemini); bot protection on consen and individual rights request forms (reCAPTCHA) SCCs https://cloud.google.com/contact LangChain Inc. US Central1 (Iowa, US) or EU West4 (Netherlands) Monitoring and tracing of AI-enabled feature activity within a TrustArc-controlled workspace SCCs https://support.langchain.com Mailjet SAS (a Sinch company) Frankfurt, Germany, Saint- Ghislain, Belgium Nymity R&A (Research & Alerts) email delivery service SCCs https://www.mailjet.com/contact/support/ Microsoft Corporation US East (Virginia, US) or EU Germany West Central (Frankurt, Germany) and Canada, Central (Toronto, ON) for Nymity R&A Microsoft Azure AI Platform hosting large language model instance for AI-enabled features; Cloud services supporting application logging and messaging queue capabilities for e-mail delivery for Nymity R&A DPF and SCCs https://support.microsoft.com/en-us/contactus MongoDB Atlas US or EU Embedding generation, semantic search and reranking supporting AI-enabled features DPF and SCCs https://www.mongodb.com/company/contact Pinecone Systems, Inc. US East-1 (Fairfax, Virginia) or EU Central-1 (Frankfurt) Vector database storing embeddings used by AI- enabled features SCCs https://www.pinecone.io/contact/ Salesforce.com California, USA Customer service, sales, and support DPF, SCC and BCR https://www.salesforce.com/company/contact-us/ Workato, Inc. Virginia, US or Frankfurt, Germany TrustArc platform integration tool SCC https://support.workato.com/en/support/home Changes to Sub-processors TrustArc may remove, replace or appoint suitable and reliable Sub-processors in accordance with the Data Processing Addendum (“DPA”) available here. TrustArc shall inform you of any new Sub-processors by updating its Sub-Processor disclosure and providing email notification no less than thirty (30) days before authorizing such Sub-processor(s) to Process Personal Information in connection with the provision of the applicable Solutions. To enable receipt of such e-mail notifications, you may subscribe here. TrustArc Affiliates In addition to the Sub-processors above, TrustArc may utilize the affiliates listed in the TrustArc Affiliate Sub-processor disclosure available here. Data Transfers Where TrustArc transfers personal data in connection with its Solutions, it does so in compliance with applicable data protection laws and regulations and utilizes the following safeguards and framework, as applicable: Standard Contractual Clauses (or “Model Clauses”) EU-U.S. Data Privacy Framework (“DPF”), UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF Data Processing Addendum TrustArc offers a comprehensive global DPA, which is designed to meet the requirements of applicable data privacy laws and regulations. Our DPA is available here. Technical and Organizational Measures TrustArc’s Technical and Organizational Measures (“TOMs”) that describe the security safeguards and other relevant measures implemented by TrustArc, such as access controls, transmission controls, data backup, and logical separation, can be found here.