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Subscribe to UpdatesSubscribe All Systems Operational About This Site Welcome to Aircall's operational status page. Here you can find information about ongoing incidents with a significant impact on Aircall's services. You can also find information about planned service maintenance events with potential risk of service impact. Incidents impacting a specific subset of customers or services, and incidents with limited impact, may not be communicated here to protect subscribers from unwanted notifications. When an incident is ongoing, you can expect updates as soon as any progress is made, and we frequently communicate when you can expect the next update. If an incident is communicated here, be assured that Aircall is treating it with the utmost importance and actively working towards its resolution. This page does not form any part of any Terms of Service for Aircall Products. Uptime over the past 90 days. View historical uptime. Aircall Apps Operational Aircall Workspace (Web) Operational Aircall Workspace (Desktop) Operational Aircall Mobile App (iOS) Operational Aircall Mobile App (Android) Operational Aircall Chrome Extension Operational Voice — Calling Operational Inbound Calls Operational Outbound Calls Operational Call Routing & IVR Operational Call Recording & Voicemail Operational Power Dialer Operational eSIM Operational Messaging Operational Inbound Messaging (SMS/MMS) Operational Outbound Messaging (SMS/MMS) Operational WhatsApp in Aircall Operational AI Assist Operational Transcription & Conversation Insights Operational Real-time Agent Assistance (Live prompts, Playbooks and Transcription) Operational AI Call Scoring Operational Workflow Automation (API, CRM, Emails) Operational AI Agents Operational AI Voice Agent (AIVA) — Inbound Operational AI Voice Agent (AIVA) — Outbound Operational AI Messaging Agent Operational Aircall Dashboard Operational Conversation Center Operational Analytics Operational Live Monitoring Operational Numbers Management (Purchase, Porting, Compliance) Operational Users & Teams Operational Call Settings & Call Flow Editor Operational My Company (Account Management) Operational Outbound Campaigns Operational Authentication Operational Login Operational Single Sign On (SSO) Operational Integrations & APIs Operational API & Webhooks Operational Integration Marketplace Operational CTI & Click to Call Operational Hubspot Integration Operational Salesforce Integration Operational Zendesk Integration Operational Other Integrations Operational Websites Operational Aircall Website Operational Aircall Support Portal (Help Center) Operational Aircall Status Page Operational Aircall Developer Portal Operational Operational Degraded Performance Partial Outage Major Outage Maintenance Major outage Partial outage No downtime recorded on this day. No data exists for this day. had a major outage. had a partial outage. Related No incidents or maintenance related to this downtime. Past Incidents Oct 11, 2026 No incidents reported today. Oct 10, 2026 No incidents reported. Oct 9, 2026 No incidents reported. Oct 8, 2026 Partner Integrations Not Receiving Call Events Resolved - The disruption affecting the following partner integrations has been resolved: Gorgias Jobadder Klaviyo Help Scout Bullhorn Sellsy Call events from Aircall are now being delivered successfully to these integrations. We apologise for the disruption and are conducting a post-mortem to prevent recurrence. Oct 8, 04:58 UTC Monitoring - Our integration partner has restored services, and we have confirmed the impacted integrations are working as expected. We have reconnected the integrations that were disabled, but in some cases customers may need to reinstall them from the Aircall Dashboard. We are monitoring the results and working to backfill all impacted call data. Oct 7, 22:14 UTC Update - Our integration partner is working with their infrastructure provider to restore these services. Oct 7, 13:40 UTC Identified - The issue originates with the infrastructure that hosts these integrations. We are working with our integration partner to restore it Oct 7, 08:02 UTC Update - We continue to investigate the disruption affecting the following partner integrations: Gorgias Jobadder Klaviyo Help Scout Bullhorn Sellsy We have identified the root cause as an infrastructure issue on the third-party side. Our team is actively working with our integration partner to restore service as quickly as possible. Oct 7, 03:53 UTC Investigating - We are currently investigating an issue affecting the following Aircall partner integrations: Gorgias Jobadder Klaviyo Help Scout Bullhorn Sellsy What's impacted: Call events from Aircall are not being delivered to these integrations New installs and OAuth flows through these integrations may also be failing Our team has identified the issue and is actively working on a resolution. We will post updates here as the situation progresses. Oct 7, 01:20 UTC Oct 7, 2026 Oct 6, 2026 No incidents reported. Oct 5, 2026 Intermittent calls and SMS failures on a subset of French and Spanish numbers Resolved - This incident has been resolved. Oct 5, 13:00 UTC Monitoring - We are observing recovery for messaging too. Oct 5, 12:22 UTC Update - We are observing recovery with the voice service. Oct 5, 12:18 UTC Identified - We are working with our carrier that identified the issue and is taking remedial actions. Oct 5, 12:01 UTC Investigating - We are investigating again reports of French and Spanish numbers failing intermittently with messaging and calling. Oct 5, 11:59 UTC Intermittent calls and SMS failures on a subset of French and Spanish numbers Resolved - This has fully recovered and we confirm resolution. Oct 5, 10:12 UTC Update - We are continuing to monitor for any further issues. Oct 5, 10:05 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 5, 10:02 UTC Update - Our carrier is seeing recovery with calls and messaging services. Oct 5, 10:01 UTC Identified - We are working with our carrier that identified the issue and taking remedial actions. Oct 5, 09:58 UTC Update - We are continuing to investigate this issue. Oct 5, 09:33 UTC Investigating - We are investigating reports of French and Spanish numbers failing intermittently with messaging and calling. Oct 5, 09:32 UTC Oct 4, 2026 No incidents reported. Oct 3, 2026 Aircall Scheduled Maintenance - Saturday, October 3rd 2026 Completed - The scheduled maintenance has been completed. Oct 3, 06:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Oct 3, 05:00 UTC Scheduled - Aircall has a scheduled maintenance window on Saturday, October 3rd, starting at 05:00 UTC. During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform. You may experience messaging disruption during the maintenance window, such as : * Delays in call establishment * Delays in Dashboard and Workspace app The maintenance will be carried out with the following schedule: 05:00AM – 06:00AM UTC 03:00PM – 04:00PM Sydney (AEDT) 06:00AM – 07:00AM London (GMT) 01:00AM – 02:00AM New York (EDT) Sep 25, 07:30 UTC Oct 2, 2026 No incidents reported. Oct 1, 2026 Outbound calls from mobile Spanish numbers reaching an audio message. Resolved - We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to contact our Support team for further assistance. Oct 1, 16:37 UTC Monitoring - We have mitigated the impact by changing the carrier route. We continue monitoring. Oct 1, 16:29 UTC Identified - The issue seems to be caused by one of the local carrier routes. We are taking mitigation actions. Oct 1, 16:15 UTC Investigating - We are currently investigating an issue where some customers calling from mobile Spanish numbers are reaching an audio message. Oct 1, 16:02 UTC Issues logging in to Aircall Workspace Resolved - We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to contact our Support team for further assistance. Oct 1, 07:01 UTC Monitoring - We have observed stable system performance for the past few minutes. Our team will continue monitoring it until we confirm full resolution. Oct 1, 06:33 UTC Identified - This issue seems to have been caused by a spike in errors observed between 05:10 and 05:23 UTC. We are working on restoring full service stability. Oct 1, 05:54 UTC Investigating - We are currently investigating an issue with users being unable to login to Aircall Workspace or make and receive calls. Oct 1, 05:36 UTC Sep 30, 2026 Aircall Scheduled Maintenance - Wednesday, September 30th 2026 Completed - The scheduled maintenance has been completed. Sep 30, 06:30 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 30, 06:00 UTC Scheduled - Aircall has a scheduled maintenance window on Wednesday, September 30th 2026 starting at 6:00 UTC. During this window, our team will perform work that supports the continued reliability and performance of the Aircall platform. While the maintenance is in progress, you may experience temporarily delays in Live Monitoring data, encounter error messages in the Live Monitoring UI, or find that the Live Monitoring dashboard does not load any data upon opening. The maintenance will be carried out with the following schedule: 06:00AM – 06:30AM UTC 04:00PM – 04:30PM Sydney (AEDT) 08:00AM – 08:30AM Paris (CEST) 02:00AM – 02:30AM New York (EDT) Sep 29, 06:39 UTC Sep 29, 2026 No incidents reported. Sep 28, 2026 No incidents reported. Sep 27, 2026 No incidents reported. Incident History Powered by Atlassian Statuspage