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Skip to navigationSkip to main content Welcome to the Incident IQ, LLC Trust Center This is the Trust Center for Incident IQ, LLC ((formerly incidentiq.com/legal)). This site contains sensitive documents related to our security and data controls. legal@incidentiq.com Welcome to the Incident IQ, LLC Trust Center! Compliance SOC 2 TX RAMP Level 2 1EdTech Data Privacy Trusted Apps Resources View all Website, Community, Academy iiQ Community Opens in new tab iiQ Academy Opens in new tab Product & Services Terms of Use Incident IQ W-9 (2026) View 3 more SOC 2 & VPAT 2026 iiQ VPAT WCAG 2.2AA 2025 External Penetration test 2026 Incident IQ SOC 2 Type 2 Report Data Security and Privacy Plans Data Privacy & Security Plan 2025 ARCHIVE Incident IQ W-9 (2025) View 2 more Controls Updated about 1 hour ago View all Infrastructure security DCA 18 - A log aggregation tool is utilized to issue security and availability alerts based on predefined definitions to the DevOps and Support Teams to facilitate remediation. DCA 55 - The cloud environment, cloud code repository, and iiQ Platform enforces automatic session timeouts. DCA 72 - Automated alerts occur when any security level changes are made in the cloud environment and all other changes, including configuration changes, are logged and available for review. Organizational security DCA 9 - Oversight of the information security function is assigned to the Board, which includes members of the Executive Team, and maintains at least one member that is independent of the operations of the Company. DCA 94 - Cybersecurity insurance coverage is in place and is evaluated annually as part of the risk assessment process to ensure consistency with the Company's risk profile. DCA 26 - Documented information security policies, including the Incident Response Plan, are available to Incident IQ Security Personnel and are reviewed on an annual basis. Product security DCA 29 - The iiQ Platform has a notification and alert function that allows communication of relevant matters to external system users. DCA 55 - The cloud environment, cloud code repository, and iiQ Platform enforces automatic session timeouts. DCA 57 - The cloud environment uses role-based authentication to manage user access and ensure only authorized users have access to information based on their role and responsibilities. Internal security procedures DCA 9 - Oversight of the information security function is assigned to the Board, which includes members of the Executive Team, and maintains at least one member that is independent of the operations of the Company. DCA 20 - Incident IQ utilizes several methods of communication to convey relevant information to system users, including virtual meetings, messaging applications, email, intranet, and ticketing systems DCA 24 - The Team Member Handbook and Information Security Policy are available to all personnel via the intranet. View 2 more Internal security procedures controls Data and privacy DCA 28 - The Terms of Service and Privacy Policies, which include Incident IQ's security commitments, are available to users through the Incident IQ website. DCA 57 - The cloud environment uses role-based authentication to manage user access and ensure only authorized users have access to information based on their role and responsibilities. DCA 94 - Cybersecurity insurance coverage is in place and is evaluated annually as part of the risk assessment process to ensure consistency with the Company's risk profile. Subprocessors View all Cloudflare • Cloud monitoring Vanta • Security Continuous security and compliance monitoring Microsoft Azure • Cloud provider CONUS https://azure.microsoft.com/en-usOpens in new tab