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Subprocessors Last updated: March 14, 2026 Cachee uses the following third-party subprocessors to deliver the Service. This list is maintained in accordance with GDPR Article 28 and our Data Processing Agreement (DPA). Customers will be notified of any changes to this list at least 30 days in advance via email to the account owner. Infrastructure & Hosting Subprocessor Purpose Data Processed Location Amazon Web Services (AWS) Cloud hosting, compute, database (RDS PostgreSQL), caching (ElastiCache), object storage (S3), CDN (CloudFront) All customer data, application data, logs US (us-east-1) Netlify Static site hosting, serverless functions (API endpoints) HTTP request metadata, function execution logs US Authentication & Communication Subprocessor Purpose Data Processed Location Auth1 (z101.ai) Identity verification, authentication flow orchestration Email, phone number, OTP codes US (us-east-1) Twilio SMS delivery for OTP verification codes Phone number, SMS message content US AWS Simple Email Service (SES) Transactional email delivery (magic links, notifications) Email address, email content US (us-east-1) AWS Simple Notification Service (SNS) Fallback SMS delivery Phone number, SMS message content US (us-east-1) Payment Processing Subprocessor Purpose Data Processed Location Stripe Payment processing, subscription management, invoicing Email, billing address, payment method (card data handled by Stripe — never touches Cachee servers) US Customer Support Subprocessor Purpose Data Processed Location Chat101 (z101.ai) Live chat support widget Chat messages, session metadata, user agent US (us-east-1) Contact To request a copy of our Data Processing Agreement (DPA), or to object to the use of a subprocessor, contact us at: Email: privacy@h33.ai DPO: privacy@h33.ai Support: support@h33.ai