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Subprocessor list
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ResourcesTrust CentreIntegrationHub Sub Processors
IntegrationHub Sub Processors
Last Updated: 2 March 2026
The following list provides information regarding the Sub-Processors that may have access to personal data when providing the Services to the Customer.
Essential Sub-Processors
Used to host personal data or provide specific functionalities within the Services
Entity Name
Types of Service
Location
Transfer mechanism
Amazon Web Service
Cloud hosting, infrastructure, storage and related services required for the operation and delivery of the Platform and Services.
UK (as per the Customer’s hosting region).
Zendesk
Support ticketing system provider, used to receive and manage support tickets from the Customer.
UK
Optional Sub-Processors
Used by the Supplier to offer enhanced features and capabilities. These optional Sub-Processors are not required for the core Services, and will only be used if and when the Customer opts in to the specific features or products listed below.
The CX technology specialists
Manchester, United Kingdom
0161 552 5852
Contact
Services
Consulting & DeliverySystem IntegrationCX as a ServiceManaged Service
Platforms
Zoom Contact CentreZoom Virtual AgentZoom PhoneAmazon Connect
Technology
IntegrationHub for Zoom
Resources
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Zoom and the Zoom logo are trademarks of Zoom Video Communications, Inc
Zoom and the Zoom logo are trademarks of Zoom Video Communications, Inc
Manchester, United Kingdom
0161 552 5852
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