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Trust Center Start your security review View & download sensitive information Ask for information Overview Welcome to the Crestron's Trust Center for the XiO Cloud® service. Our commitment to data privacy and security is embedded across our business. Use this Trust Center to learn about our data privacy and security posture. For additional information, please contact secreq@crestron.com Compliance CSA STAR Level 1 NIST 800-53 Rev. 5 TX-RAMP Level 2 VPAT Documents Featured Documents SELF-ASSESSMENTSCAIQ COMPLIANCETX-RAMP Level 2 CLOUD SERVICE SECURITYXiO Cloud Security Reference Guide Risk Profile Data Access LevelRestricted Impact LevelLow Recovery Time Objective4 hours View more Cloud Service Security Audit Logging XiO Cloud Security Reference Guide Data Security View more Reports Data Flow Diagram (DFD) Self-Assessments CAIQ Data Security Access Monitoring Certificates of Destruction Data Asset Classification View more Cloud Application Security Responsible Disclosure Code Analysis Credential Management View more Sustainability Sustainability in Business Practice Environmental Stewardship Social Responsibility View more Legal Cloudware License Agreement EU Standard Clauses International Data Transfer Agreement for Cloudware View more Data Privacy Privacy Statement Regarding Internet Data Collection General Privacy Policy Data Subject Requests View more Access Control Access Log Management Data Access Internal Single-Sign-On (SSO) View more Infrastructure Status Monitoring Anti-DDoS Microsoft Azure View more Endpoint Security Anti-Malware Endpoint Detection & Response Threat Detection Network Security Data Loss Prevention Distributed Denial of Service Protection (Anti-DDoS) IDS/IPS View more Incident Response Designated Response Personnel Forensic Retainer Incident Reporting Process View more Risk Management Data Access/Impact Levels Risk Assessments Supply Chain Risk Management BC/DR Alternate Processing/Storage Site Business Continuity Plan (BCP) Data Backup/Backup Protection View more Training Security Training Program Role-Based Training Employee Privacy Training View more Change Management Change Management Program Change Control Board (CCB) Changes Notification & Verification View more Physical & Environmental Security Datacenter Physical Security Datacenter Power Safeguards Datacenter Environmental Safeguards Continuous Monitoring Automated Alert Response Data Loss Prevention System (DLP) Event & Audit Log Management View more Subprocessors Knowledge Base (FAQ) Do you support multi factor authentication (MFA)? If yes, which factors/protocols are supported (SMS, OTP, FIDO2...)? For any high-risk or OWASP Top 10 vulnerabilities found in the above scans/tests, do you commit to remediation within 90 days? (Y/N) Do you encrypt customer data at rest (on disk/storage) within your environment? Crestron must notify customers prior to engaging any external/third party to assist with an incident investigation. Do you conduct regular security audits and penetration testing? View more