Labs · status history

Gong status history: reported incidents

As of 26 Oct 2026, Gong's status page reported 12 incidents in the last 90 days; the latest began on Oct 8, 2026.

Checked just now. · Gong's own status page · Gong on Third Party Index

Service statusCSV of Gong's status page incidents · Atom feed of Gong's status page incidents

Jul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: 1 incident (1 minor)Aug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: 2 incidents (2 minor)Sep 9: 2 incidents (1 minor, 1 no impact stated)Sep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: 2 incidents (2 minor)Sep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: 1 incident (1 minor)Sep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: 2 incidents (1 major, 1 minor)Oct 6: no incident reportedOct 7: no incident reportedOct 8: 2 incidents (2 minor)Oct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: no incident reportedOct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: no incident reportedOct 21: no incident reportedOct 22: no incident reportedOct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reported

90 days agotoday

BeganIncidentImpactLasted
We are currently experiencing issues with Gong Emails activityminor5 h 11 min
We are currently experiencing issues with Gong Enrichminor1 h 32 min
People, Flows, and Gong Extension - Service disruptionminor17 h 36 min
Engage - To-dos Service Disruptionmajor2 h 9 min
Dialer - Degraded Performanceminor1 h 15 min
Gong Platform Outage - Multiple Pages Not Loadingminor1 h 25 min
Gong CRM is currently affected by a service disruption at Salesforceminor12 h 40 min
Data Capture & Processing - Call processing delaysminor19 h 38 min

Incidents per month

0 4 8 May 2026: 4 incidents (4 minor) · partial: our history begins May 12 · typical time to resolve 2 h 32 min Jun 2026: 8 incidents (1 major, 7 minor) · typical time to resolve 7 h 40 min Jul 2026: 6 incidents (3 critical, 3 minor) · typical time to resolve 1 h 10 min Aug 2026: 1 incident (1 minor) · typical time to resolve 2 h 59 min Sep 2026: 7 incidents (6 minor, 1 no impact stated) · typical time to resolve 1 h 25 min Oct 2026: 4 incidents (1 major, 3 minor) · typical time to resolve 5 h 11 min May 2026Jun Jul Aug Sep Oct

critical major minor no impact stated before or partly before our history

As Gong's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Every incident reported in the last 90 days

BeganIncidentImpactLasted
We are currently experiencing issues with Gong Emails activityminor5 h 11 min
We are currently experiencing issues with Gong Enrichminor1 h 32 min
People, Flows, and Gong Extension - Service disruptionminor17 h 36 min
Engage - To-dos Service Disruptionmajor2 h 9 min
Dialer - Degraded Performanceminor1 h 15 min
Gong Platform Outage - Multiple Pages Not Loadingminor1 h 25 min
Gong CRM is currently affected by a service disruption at Salesforceminor12 h 40 min
Data Capture & Processing - Call processing delaysminor19 h 38 min
We are currently experiencing performance degradation on Gong Anywhere Extensionno impact stated43 min
Engage & Web App - Degraded Performanceminor2 h 26 min
We are currently experiencing issues with Engage Accountsminor56 min
MCP connection issues affecting Gong AI toolsminor2 h 59 min

Incidents reported by Gong's subprocessorsCSV of incidents reported by vendors Gong lists · Atom feed of incidents reported by vendors Gong lists

187 reported incidents in the last 30 days, by 4 of the vendors Gong lists as subprocessors.

A subprocessor list names a company, not the service an incident touched. This does not show that Gong was involved.

DateCompanyIncidentImpactLasted
TwilioSMS Delivery Delays from Twilio to Cellcom Israel minorongoing
TwilioSMS Delivery Delays from Twilio to Telcel Mexico minor4 h 17 min
TwilioSMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico minorongoing
TwilioSMS Delivery Delays from Twilio to Telia Sweden minor12 h 36 min
TwilioSMS Delivery Delays from Twilio to Airtel Nigeria minor9 h 51 min
TwilioAzure Marketplace SendGrid Customers Experiencing Account Management Issues minor49 min
TwilioSilent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands minor20 h 54 min
TwilioMMS Delivery Delays from Twilio to C-Spire United States minorongoing
TwilioSilent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom minor18 h 39 min
TwilioVoice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States minor28 h 55 min
TwilioSMS Delivery Delays from Twilio to WOM Colombia minor5 h 42 min
TwilioSMS Delivery Delays from Twilio to Claro Costa Rica minorongoing
TwilioVoice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers minor5 h 16 min
TwilioSMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil minor9 h 56 min
TwilioSMS Delivery Failures from Twilio to Multiple Networks in South Africa minor10 h 9 min
TwilioSMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua minor19 h 16 min
TwilioVoice Call Post Dial Delay from Twilio Phone Numbers to Chile minor2 days
TwilioSMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States minor1 h 9 min
TwilioSMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico minor6 h 3 min
TwilioSMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada minor6 h 43 min
TwilioSMS Delivery Delays and Failures from Twilio to Telecall Brazil minor9 h 31 min
TwilioSMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia minor2 h 45 min
TwilioSMS Delivery Delays from Twilio to Surf Telecom Brazil minor15 h 40 min
TwilioSMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil minor15 h 18 min
TwilioMMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States minor21 h 41 min

And 162 more. All of them: CSV · Who is around them.

From Gong's own status page, read every 5 minutes for this Labs page. We record the incidents a status page reports; we don't measure services ourselves.