Labs · status history

Instructure status history: reported incidents

As of 26 Oct 2026, Instructure's status page reported 30 incidents in the last 90 days; the latest began on Oct 22, 2026.

Checked 4 minutes ago. · Instructure's own status page · Instructure on Third Party Index

Service statusCSV · Atom

Jul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: no incident reportedAug 5: no incident reportedAug 6: 1 incident (1 minor)Aug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: 1 incident (1 minor)Aug 12: no incident reportedAug 13: 1 incident (1 minor)Aug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: 2 incidents (2 minor)Aug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: 1 incident (1 minor)Aug 22: no incident reportedAug 23: no incident reportedAug 24: 3 incidents (2 major, 1 minor)Aug 25: no incident reportedAug 26: no incident reportedAug 27: 1 incident (1 minor)Aug 28: no incident reportedAug 29: no incident reportedAug 30: no incident reportedAug 31: 1 incident (1 major)Sep 1: 2 incidents (2 minor)Sep 2: no incident reportedSep 3: 1 incident (1 minor)Sep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: 1 incident (1 no impact stated)Sep 8: no incident reportedSep 9: no incident reportedSep 10: 2 incidents (1 minor, 1 no impact stated)Sep 11: 1 incident (1 minor)Sep 12: no incident reportedSep 13: no incident reportedSep 14: 2 incidents (2 minor)Sep 15: no incident reportedSep 16: 1 incident (1 minor)Sep 17: no incident reportedSep 18: 1 incident (1 minor)Sep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: 1 incident (1 minor)Oct 1: no incident reportedOct 2: no incident reportedOct 3: no incident reportedOct 4: no incident reportedOct 5: no incident reportedOct 6: no incident reportedOct 7: no incident reportedOct 8: no incident reportedOct 9: no incident reportedOct 10: no incident reportedOct 11: no incident reportedOct 12: no incident reportedOct 13: no incident reportedOct 14: no incident reportedOct 15: 1 incident (1 minor)Oct 16: no incident reportedOct 17: no incident reportedOct 18: no incident reportedOct 19: no incident reportedOct 20: 1 incident (1 minor)Oct 21: 2 incidents (1 major, 1 no impact stated)Oct 22: 3 incidents (3 minor)Oct 23: no incident reportedOct 24: no incident reportedOct 25: no incident reportedOct 26: no incident reported

90 days agotoday

BeganIncidentImpactLasted
New Quizzes Regrading Giving Errors on Ordering Questionsminor1 h 31 min
Some users are experiencing slow load times when accessing Canvasminor22 min
Some users may be experiencing slow load times or errors when previewing files in Canvasminor35 min
PHP Awarenessno impact stated3 h 57 min
500 errors when accessing Canvas Data 2major1 h 47 min
Edit discussion page error when Checkpoints disabledminor2 h 24 min
Some Users May Be Unable To Log Into Canvasminor1 h 45 min
Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some usersminor1 h 59 min

Incidents per month

0 15 30 Nov 2025: 13 incidents (1 critical, 1 major, 10 minor, 1 no impact stated) · typical time to resolve 2 h 4 min Dec 2025: 8 incidents (5 minor, 3 no impact stated) · typical time to resolve 1 h 19 min Jan 2026: 14 incidents (1 critical, 11 minor, 2 no impact stated) · typical time to resolve 46 min Feb 2026: 11 incidents (1 major, 8 minor, 2 no impact stated) · typical time to resolve 1 h 24 min Mar 2026: 6 incidents (6 minor) · typical time to resolve 5 h 12 min Apr 2026: 22 incidents (1 critical, 2 major, 16 minor, 3 no impact stated) · typical time to resolve 1 h 44 min May 2026: 14 incidents (2 major, 8 minor, 4 no impact stated) · typical time to resolve 1 h 50 min Jun 2026: 10 incidents (8 minor, 2 no impact stated) · typical time to resolve 1 h 7 min Jul 2026: 9 incidents (1 major, 6 minor, 2 no impact stated) · typical time to resolve 1 h 20 min Aug 2026: 11 incidents (3 major, 8 minor) · typical time to resolve 2 h 12 min Sep 2026: 12 incidents (10 minor, 2 no impact stated) · typical time to resolve 34 min Oct 2026: 7 incidents (1 major, 5 minor, 1 no impact stated) · typical time to resolve 1 h 45 min Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated

Components affected

ComponentIncidents
Canvas LMS12
eu-west-16
us-east-14
ap-southeast-13
Support: Phones/Chat2
ap-southeast-22
us-west-22
Canvas Data 21

As Instructure's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Every incident reported in the last 90 days

BeganIncidentImpactLasted
New Quizzes Regrading Giving Errors on Ordering Questionsminor1 h 31 min
Some users are experiencing slow load times when accessing Canvasminor22 min
Some users may be experiencing slow load times or errors when previewing files in Canvasminor35 min
PHP Awarenessno impact stated3 h 57 min
500 errors when accessing Canvas Data 2major1 h 47 min
Edit discussion page error when Checkpoints disabledminor2 h 24 min
Some Users May Be Unable To Log Into Canvasminor1 h 45 min
Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some usersminor1 h 59 min
Some users are experiencing errors when interacting with SCORM packages.minor18 min
Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels.minor6 h 37 min
Some users are experiencing slow load times when accessing Canvasminor33 min
Canvas support phone system is experiencing connection issuesminor5 h 33 min
Errors Following Item Creation In Canvasminor14 min
Slow loading and page error messages when accessing New Quizzesminor27 min
Slow load times and Page error messagesno impact stated—
Slow load times and page errors when accessing Canvasno impact stated—
Some users are experiencing slow load times and page errors when accessing New Quizzesminor55 min
SIN Users getting a Website is under heavy Load (request timed out)minor27 min
Some users in the Asia-Pacific region are experiencing slowness or page errors in Canvas.minor34 min
PDX Users getting a Website is under heavy Load (request timed out)major5 h 17 min
Students unable to submit or resume certain assessmentsminor4 days
Some users may not be receiving Multi-Factor Authentication SMS messages when logging into Canvasmajor2 h 12 min
Users in the Virginia and Oregon regions are unable to access Impact Messaging and Dashboardmajor2 h 27 min
Some Canvas users may experience degraded media playbackminor1 h 2 min
Some users are experiencing Slowness with Outcomesminor48 min
Some users may experience errors when playing or uploading media filesminor13 min
Some users may run into slow load times or errors when accessing Canvasminor17 min
Some users receiving errors when accessing Canvasminor6 h 10 min
Some users may run into slow load times or errors when accessing Canvasminor2 h 23 min
Stride users may experience 403 error messages when accessing LTIsminor1 h 54 min

From Instructure's own status page, read every 5 minutes for this Labs page. We record the incidents a status page reports; we don't measure services ourselves.