Upstream incidents
Emergency Server US-899 Maintenance
no impact stated
FastSpring Scheduled Subscription Renewal Delays Sep 18 12:14 10 h 55 min 9 18 no impact stated
Vercel Elevated Vercel KMS and Connect Errors Sep 18 12:00 — 172 811 1no impact stated
Pipedrive Nova issue Sep 18 11:55 1 h 8 min 16 24 major
Cursor Investigating service degradation — Grok Bot Sep 18 11:37 2 h 56 min 10 29 critical
KnowBe4 KSAT - Unable to Login (DE and UK Only) Sep 18 11:07 5 h 40 min 6 no impact stated
Hightouch Elevated sync errors Sep 18 11:00 — 30 201 major
ESET ESET INSPECT Cloud instance is unavailable Sep 18 10:20 2 days 1 2 major
Sentry Delays in spans ingestion Sep 18 10:17 41 min 466 1,590 2minor
Twilio·
SendGrid·
Segment SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines Sep 18 09:52 10 h 6 min 827 1,916 1no impact stated
Glesys Loss of power in OUL8 (Oulu) Sep 18 09:51 1 h 37 min 1 minor
Twilio·
SendGrid·
Segment SMS Delivery Delays from Twilio to DU and Etisalat United Arab Emirates Sep 18 09:48 6 h 24 min 827 1,916 1minor
Twilio·
SendGrid·
Segment SMS Delivery Receipt Delays from Twilio to Ufone Pakistan Sep 18 09:23 6 h 40 min 827 1,916 1minor
fiskaly SIGN IT – Italian AdE Web Portal temporarily unavailable Sep 18 09:05 2 h 26 min 1 minor
Prime Intellect Sandbox Service Degraded Sep 18 08:58 40 min 1 critical
Sentry Delayed ingestion of errors in EU Sep 18 08:36 3 h 20 min 466 1,590 2minor
Signicat Incident on 3rd party service - DigID Sep 18 08:15 21 min 1 minor
Tinybird Network issues in gcp-europe-west3 Sep 18 08:09 7 h 31 min 19 291 minor
Exact Exact Online Accounting for Accountants Professional - Pop-up in security centre to verify external applications (NL) Sep 18 07:51 2 h 22 min 1 2 major
Canonical "Landscape" is Down Sep 18 06:45 16 min 1 1,417 minor
Snyk Snyk Daily Recurring Tests Delayed Sep 18 06:40 2 days 5 6 minor DevRev Computer app auto-closing unexpectedly Sep 18 06:28 1 h 28 min 5 100 major
Canonical "Landscape" is Down Sep 18 05:45 24 min 1 1,417 no impact stated
Idomoo Personalized Video Service Update: Video Generation Sep 18 04:58 14 min 1 5 minor
Telesign 2-Way service interruptions - United Arab Emirates (AE) Sep 18 03:39 6 days 8 464 no impact stated
Worldpay INC0654618 - We have resolved issues with Authorization & Payments. Sep 18 03:00 — 10 57 minor
Twilio·
SendGrid·
Segment User Authentication Identity Gateway API Failure Increase to Rogers Network in Canada Sep 18 01:45 5 h 53 min 827 1,916 major
OneSignal Intermittent errors on /api/v1/notifications api Sep 18 00:48 34 min 14 334 minor
Telesign Quality degradation - United States (US) - ATT Mobility (310/016;030;150;170;280;380;410;670) Sep 18 00:48 9 h 45 min 8 464 no impact stated
Hostinger·
Hosting24 Emergency Server US-899 Maintenance Sep 18 00:23 1 h 1 no impact stated
Telesign Possible Delays Sep 17 23:51 39 min 8 464 minor
Imperva [INC-1136] Service Degradation Affecting SIEM Log Ingestion Sep 17 23:11 2 h 18 min 5 53 critical
KnowBe4 KSAT - Unable to Login (US Only) Sep 17 22:44 18 h 3 min 6 minor
Optimizely Optimizely Identity is redirecting users to the wrong SSO login page. Sep 17 22:23 3 min 5 14 minor
Kevel Errors Saving Changes in the Ad Server UI Sep 17 22:13 1 h 11 min 1 minor
OpenAI We are seeing elevated error rates across API models Sep 17 21:29 21 min 804 1,967 1minor
GitHub Elevated rate of errors for OpenAI models provided by Copilot Sep 17 20:59 49 min 210 1,188 1minor
bunny.net Increased encoding processing time Sep 17 20:31 3 days 7 10 no impact stated
Plaid Service Disruption Impacting Chime connections Sep 17 20:22 6 h 1 min 15 34 minor
Moveworks Knowledge Ingestion Delays Sep 17 20:15 2 h 47 min 2 229 1critical
Rippling Rippling MCP is down Sep 17 20:13 34 min 11 24 no impact stated
Postmark Web-App Page Loading Issues Sep 17 20:12 1 h 33 min 110 1,165 minor
Amplitude Realtime Data Pipeline Delay Sep 17 20:05 1 h 10 min 142 724 1minor
Conga Investigating Issue Impacting Sign Professional Sep 17 19:53 1 h 38 min 9 522 minor
Vanta Vendor assessment product test failures Sep 17 19:37 9 h 23 min 106 272 major
Red Hat Red Hat Partner Connect Maintenance Sep 17 19:35 2 days 8 947 major
SonarSource Increased errors affecting analysis and CI Sep 17 19:22 45 min 3 no impact stated
Hostinger·
Hosting24 Emergency Server IN-1495 Maintenance Sep 17 19:06 17 min 1 major
OpenAI Elevated errors affecting ChatGPT Work mode Sep 17 19:03 1 h 21 min 804 1,967 7minor
Imperva [INC-1135] Service Degradation Causing Intermittent DNS Resolution Issues Sep 17 18:57 5 h 11 min 5 53 minor
Twilio·
SendGrid·
Segment SMS Delivery Failures from a Subset of Twilio Long Codes to Orange and Tigo Democratic Republic of the Congo Sep 17 18:36 10 h 3 min 827 1,916 3