Third Party Index

Upstream incidents

minor· Supabase· · 3 h 2 min

Edge Function Latency

Listed as a subprocessor by 46 tracked vendors · 386 within 2 hops · In window: 1 vendor listing it (9 within 2 hops)

Its subprocessors Reporting vendor List it List one of those Amazon Web Services · listed by 1,368 tracked vendors Amazon Web Services Google Cloud · listed by 1,207 tracked vendors Google Cloud OpenAI · listed by 704 tracked vendors OpenAI Cloudflare · listed by 528 tracked vendors Cloudflare Slack · listed by 450 tracked vendors Slack Sentry · listed by 405 tracked vendors Sentry HubSpot · listed by 384 tracked vendors HubSpot Atlassian · listed by 288 tracked vendors Atlassian GitHub · listed by 184 tracked vendors GitHub Vercel · listed by 143 tracked vendors Vercel Postmark · listed by 95 tracked vendors Postmark Hex · listed by 41 tracked vendors Hex Front · listed by 37 tracked vendors Front PandaDoc · listed by 31 tracked vendors PandaDoc Supabase · listed by 46 tracked vendors Supabase Plain · listed by 42 tracked vendors · incident: Degraded AI thread processing, Sep 16 10:33 UTC Plain Elasticsearch · listed by 122 tracked vendors Elasticsearch Deepgram · listed by 67 tracked vendors Deepgram Resend · listed by 54 tracked vendors Resend LangChain · listed by 47 tracked vendors LangChain Braintrust · listed by 30 tracked vendors Braintrust Axiom · listed by 18 tracked vendors Axiom Upstash · listed by 17 tracked vendors Upstash Browserbase · listed by 12 tracked vendors Browserbase Firecrawl · listed by 12 tracked vendors Firecrawl Rev · listed by 12 tracked vendors Rev Estuary · listed by 4 tracked vendors Estuary Sendbird · listed by 4 tracked vendors Sendbird Helply · listed by 3 tracked vendors Helply Twilio · listed by 432 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC Twilio SendGrid · listed by 309 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC SendGrid Segment · listed by 162 tracked vendors · incident: SMS Delivery Delays from Twilio to Airtel India, Sep 16 09:40 UTC Segment Apollo · listed by 28 tracked vendors · incident: Salesforce Service Disruption, Sep 16 11:00 UTC Apollo Sprout Social · listed by 6 tracked vendors · incident: Meta Connection Issue, Sep 16 09:49 UTC Sprout Social Kaltura · listed by 3 tracked vendors · incident: Access to Support portal, Sep 16 09:47 UTC Kaltura Digicert · listed by 2 tracked vendors · incident: DigiCert Alert - Chat & Email Third-Party Service Issue, Sep 16 09:40 UTC Digicert Apptio · listed by 1 tracked vendor · incident: Salesforce Outage – Support Case Access Impacted, Sep 16 09:34 UTC Apptio Salesforce · listed by 470 tracked vendors Salesforce Zendesk · listed by 363 tracked vendors Zendesk Mailgun · listed by 220 tracked vendors Mailgun GitHub · listed by 184 tracked vendors GitHub Zoom · listed by 166 tracked vendors Zoom Mixpanel · listed by 145 tracked vendors Mixpanel Vercel · listed by 143 tracked vendors Vercel Pendo · listed by 139 tracked vendors Pendo Zapier · listed by 117 tracked vendors Zapier Vanta · listed by 88 tracked vendors Vanta Pylon · listed by 86 tracked vendors Pylon ElevenLabs · listed by 81 tracked vendors ElevenLabs + 8 more+ 32 more+ 320 more

Incidents starting 30 min before to 2 h after

Plain lists Supabase Degraded AI thread processing ↗ minor +1 h 9 min 25 min
Apptio lists Elasticsearch (2 hops) Salesforce Outage – Support Case Access Impacted ↗ no impact stated +10 min 6 h 41 min
Twilio lists Elasticsearch, Deepgram (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor +15 min 4 h 58 min
SendGrid lists Elasticsearch, Deepgram (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor +15 min 4 h 58 min
Segment lists Elasticsearch, Deepgram (2 hops) SMS Delivery Delays from Twilio to Airtel India ↗ minor +15 min 4 h 58 min
Digicert lists Rev (2 hops) DigiCert Alert - Chat & Email Third-Party Service Issue ↗ major +16 min 12 h 33 min
Kaltura lists Firecrawl (2 hops) Access to Support portal ↗ minor +23 min 7 h 17 min
Sprout Social lists Elasticsearch (2 hops) Meta Connection Issue ↗ minor +25 min 34 h 32 min
Apollo lists LangChain (2 hops) Salesforce Service Disruption ↗ no impact stated +1 h 35 min —

Incidents

minor Supabase Edge Function Latency Sep 16 09:24 3 h 2 min 46 386 1minor Gong Gong CRM is currently affected by a service disruption at Salesforce Sep 16 09:24 12 h 40 min 89 442 2minor Ping Identity Customer Support Portal degraded performance Sep 16 09:20 4 h 41 min 6 48 1critical Braze Braze Support Services Outage Sep 16 09:17 6 h 51 min 17 38 1critical BigCommerce Contact Center System Outage Sep 16 09:15 6 h 27 min 1 minor UiPath Multiple Region- Uipath Customer Portal - Degraded Performance Sep 16 09:14 8 h 31 min 2 11 1major MongoDB Support Portal Outage Sep 16 09:06 6 h 24 min 212 1,292 7major Kaseya [KaseyaOne & Kaseya Store] Salesforce Global Service Disrution Impacting KaseyaOne and Kaseya Store Services Sep 16 09:06 6 h 14 min 2 3 minor Flexera Flexera Community- Service unavailable Sep 16 09:04 25 h 57 min 1 no impact stated Telesign Possible Delays in Service Response Sep 16 08:58 23 h 36 min 7 412 1minor Gearset Salesforce service disruption affecting multiple instances Sep 16 08:55 9 h 57 min 2 3 minor Instructure Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels. Sep 16 08:52 6 h 37 min 2 4 major Xero Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central Sep 16 08:49 6 h 23 min 25 92 major Lyyti Support services disruption Sep 16 08:44 4 h 18 min 1 1major Lovable Previews and builds failing to start Sep 16 08:42 25 min 1 major Bullhorn Salesforce Outage - Performance and Connection Issues Sep 16 08:42 11 h 30 min 2 3 minor Optimizely Delay of E-Mails Submitted via SMTP API Sep 16 08:33 23 min 5 13 minor Exact All products - Support portal unavailable (Global) Sep 16 08:28 21 h 23 min 1 2 minor Cursor Investigating service degradation Sep 16 08:03 39 min 8 25 1minor PagerDuty Issue Identified - Notification message Sep 16 07:59 11 min 36 218 minor Qualys AE Platform 1: Qualys UI Login issue with MFA enabled user [IM-12869] Sep 16 07:39 16 min 6 20 major GitHub Degradation with Gemini 3.8 Flash Sep 16 07:20 10 h 27 min 184 1,057 2minor Supabase Auth Service Outage Sep 16 07:17 2 h 16 min 46 386 1minor Twilio· SendGrid· Segment SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru Sep 16 07:07 6 h 9 min 735 1,659 6no impact stated Tailscale Iru (formerly Kandji) device posture integration failure Sep 16 06:43 2 h 12 min 5 86 minor Scaleway [INSTANCE][FR-PAR-2] Outbound connectivity issues Sep 16 06:22 1 h 35 min 19 316 major Canonical "launchpad.net" is Down Sep 16 06:17 30 min 1 1,207 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Etisalat Egypt Sep 16 06:15 6 h 21 min 735 1,659 3major AfterShip Carrier bring is unstable - Start Time - 2026/09/16 05:53 UTC - End Time - 2026/09/17 05:32 UTC Sep 16 05:53 23 h 39 min 2 no impact stated Bandwidth Bandwidth Local Market Impairment - 920 - New Haven, CT Sep 16 05:35 4 h 50 min 12 62 minor Telesign 2-Way service interruptions Colombia (CO) Sep 16 04:56 2 h 56 min 7 412 major Canonical "Landscape" is Down Sep 16 04:50 21 min 1 1,207 minor Twilio· SendGrid· Segment SMS Delivery Delays from Twilio to Tigo Paraguay Sep 16 04:49 6 h 27 min 735 1,659 1minor Sinch Delivery Issue Paraguay - Tigo Sep 16 04:18 3 h 2 min 25 1,040 3no impact stated Bandwidth Bandwidth Local Market Impairment - 234 - Pittsburgh, PA Sep 16 04:16 10 h 54 min 12 62 minor Harness.io· OverOps IACM Module Registry timeouts Sep 16 04:13 12 h 31 min 3 34 minor Zoom Service Degradation Affecting Zoom Phone Outbound Calls in China Region Sep 16 04:00 35 min 166 864 minor Twilio· SendGrid· Segment SMS Delivery Failures from Twilio to Vivo Brazil Sep 16 03:32 6 h 12 min 735 1,659 4no impact stated Vercel Invoice Generation Paused Sep 16 03:21 — 143 698 minor Reducto Partial degradation of Parse for requests with embed_pdf_metadata Sep 16 02:59 — 10 124 minor Twilio· SendGrid· Segment MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada Sep 16 02:43 4 h 50 min 735 1,659 4minor FingerprintPro Ingress endpoint degradations Sep 16 01:17 3 min 2 3 minor Qualys IN Platform 1: Qualys UI Login Impacted Intermittently [IM-12868] Sep 16 00:22 16 h 18 min 6 20 no impact stated New Relic Data Irregularities for EU Region Sep 16 00:14 1 min 82 352 1no impact stated People Data Labs Elevated API error rate Sep 16 00:00 — 6 25 major Confluent Multiple Confluent Cloud services are in a degraded state - All regions Sep 15 23:59 1 h 22 min 39 1,060 1major OpenAI Elevated errors with gpt-image-2.5-flare Sep 15 23:50 40 min 704 1,705 no impact stated CoreWeave Dedicated Inference: errors creating and updating deployments Sep 15 23:38 3 h 11 min 12 980 1major Flexera Flexera - EU - Policies/Automation Unavailable Sep 15 23:05 9 h 19 min 1 no impact stated Maven AGI Smart Relay Outage Sep 15 22:30 — 4 26

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