Third Party Index

Upstream incidents

minor· Kaseya· · 3 h 14 min

Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation

Listed as a subprocessor by 2 tracked vendors · 3 within 2 hops

Incidents

minor Rapid7 Command Platform Dashboard Degradition Sep 16 13:51 32 min 8 29 minor Mindtickle Salesforce Sync Workflows Impacted Sep 16 13:33 3 h 28 min 3 5 minor Gong Gong Platform Outage - Multiple Pages Not Loading Sep 16 13:25 1 h 25 min 97 505 1major Elasticsearch Elastic Support Portal unavailable Sep 16 13:17 2 h 21 min 130 1,248 minor Kaseya Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation Sep 16 13:14 3 h 14 min 2 3 major Coveo [All Regions] Salesforce sources update Issues Sep 16 13:04 5 days 4 671 minor Netlify Elevated Image CDN Errors Sep 16 12:58 50 min 13 32 major Gorgias Customer sidebar search not working Sep 16 12:51 1 h 14 min 3 no impact stated Redpanda Scheduled Database Maintenance Sep 16 12:45 36 min 2 4 minor DevRev Platform Performance & Errors Sep 16 12:45 45 min 5 99 minor Firmable User Management & Authentication: Delays in webhook delivery Sep 16 12:44 59 min 1 minor Coveo [All Regions] Support portal Issues Sep 16 12:33 7 h 56 min 4 671 minor Formstack· Intellistack Salesforce Service Disruption Sep 16 12:33 5 h 44 min 7 23 minor Clerk Delays in webhook delivery Sep 16 12:31 1 h 7 min 38 177 1minor Anaplan Platform Alerts Sep 16 12:24 17 min 3 17 no impact stated Resend High latency on General-API Sep 16 12:23 — 78 229 2minor Aiven Creation of new service nodes disrupted Sep 16 12:21 13 days 22 885 no impact stated Bullhorn Internal support platform Outage Sep 16 12:12 2 h 36 min 2 3 minor Luma AI Ray2 increased queue times Sep 16 12:00 13 h 2 48 major Salesloft Salesforce Sync Delays Affecting Sales Engagement and Forecast/Inspect/Analyze Sep 16 11:59 2 h 32 196 minor Intercom Issues with Fin for Salesforce Sep 16 11:51 5 h 27 min 370 1,494 5minor Lovable Builds failing for some users Sep 16 11:47 22 min 1 major Pitney Bowes UPS Service Disruption Observed for RateShipment. Sep 16 11:39 1 h 1 2 major Jamf Fulfillment services Sep 16 11:31 3 h 24 min 7 8 no impact stated Digicert DigiCert Alert - CertCentral and CIS Service Degraded Sep 16 11:24 1 h 19 min 2 3 minor Clever Clever's Support Team Delayed in Assisting Districts Sep 16 11:24 12 h 18 min 4 minor Rippling Issues accessing Rippling live chat and support email Sep 16 11:22 2 h 11 min 10 23 minor Conga Informational Notice – Salesforce Service Disruption Sep 16 11:08 25 h 36 min 9 517 1minor Signicat Degraded performance - VideoID Sep 16 11:08 15 min 1 no impact stated Apollo Salesforce Service Disruption Sep 16 11:00 — 34 171 1minor Akamai Case Ticketing Issue Sep 16 10:51 3 h 7 min 46 1,126 1minor Degreed Sitewide slowness - EU region Sep 16 10:50 49 min 1 3 major Nebius [us-central1] Object Storage is partially unavailable Sep 16 10:45 4 h 56 min 12 675 major Smartsheet Salesforce connector is experiencing intermittent issues Sep 16 10:36 10 h 26 min 11 13 no impact stated Gainsight Software Salesforce Service Disruption - Cascading impact on Gainsight CS functionality Sep 16 10:34 8 h 35 min 55 277 3minor Plain Degraded AI thread processing Sep 16 10:33 25 min 45 1,026 2major Canonical "Landscape" is Down Sep 16 10:27 15 min 1 1,406 minor ClickHouse Intermittent Issues with the Support tab Sep 16 10:16 13 h 49 min 133 1,419 4no impact stated New Relic Salesforce Service Disruption Sep 16 10:08 5 h 32 min 91 396 2minor InfluxData Query performance degradation in Azure Westeurope. Sep 16 10:08 6 h 48 min 2 515 minor Worldpay INC0652044 - We are aware of potential issues with a Third Party Sep 16 10:05 2 h 31 min 10 56 no impact stated Stripe Stripe Support Systems issue Sep 16 10:05 7 h 4 min 719 1,650 8no impact stated Stripe Elevated errors on Google Pay payments Sep 16 10:05 7 h 47 min 719 1,650 8major Automattic "Pocket Casts Podcast Refresh API (Pocket Casts)" is Down Sep 16 09:57 1 min 17 150 1minor Veryfi API performance impacted for some accounts Sep 16 09:55 16 min 2 35 major Qualtrics Salesforce Workflow Connection issues noticed in all Regions Sep 16 09:53 3 h 50 min 20 233 minor Sprout Social Meta Connection Issue Sep 16 09:49 34 h 32 min 6 13 1minor DigitalOcean Support Portal Service Disruption Sep 16 09:48 11 h 21 min 89 409 minor Kaltura Access to Support portal Sep 16 09:47 7 h 17 min 4 5 minor rollbar Increased occurrence processing pipeline latency Sep 16 09:45 26 min 31 157

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