Upstream incidents
major· Kaseya· · 2 h 36 min
Autotask PSA - Inbound Email Processing - Inbound emails are not being processed and related items are not being created
Listed as a subprocessor by 2 tracked vendors · 3 within 2 hops
no impact stated 
Whereby Issues when joining room Sep 14 09:59 4 min 2 minor 
Twilio· 
SendGrid· 
Segment Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq Sep 14 09:48 7 h 39 min 815 1,881 3minor 
Airwallex US Increased latency in Web App Sep 14 09:47 — 3 21 minor 
Uanataca Instability of the Prevent and Trust and Sign services Sep 14 09:38 3 h 47 min 1 2 minor 
Scrive Email Delivery - Degraded Performance Sep 14 09:28 48 min 1 major 
Kaseya Autotask PSA - Inbound Email Processing - Inbound emails are not being processed and related items are not being created Sep 14 09:21 2 h 36 min 2 3 minor 
GetResponse Issues with image loading affecting Self Service Clients Sep 14 09:16 4 h 9 min 3 minor 
Pennylane Pennylane application disruption Sep 14 09:15 50 min 1 minor 
Mailgun Route delays in EU Region Sep 14 09:15 58 min 242 1,406 1minor 
Instructure Some users are experiencing slow load times when accessing Canvas Sep 14 09:13 33 min 2 4 no impact stated 
Scaleway [PGWY] - [fr-par-1] - Public Gateay stuck in a transient state Sep 14 09:09 — 22 354 1minor 
Gladia [Europe] API is in a degraded state Sep 14 09:07 7 h 31 min 8 401 major Scrive Support Phone - Partial Outage Sep 14 08:46 1 h 5 min 1 minor 
Exact Exact Boekhoud Gemak - Attachments purchase invoices not visible (NL) Sep 14 08:46 24 h 20 min 1 2 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil Sep 14 08:34 7 h 4 min 815 1,881 4minor 
Front [office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2] Sep 14 08:20 2 h 40 min 41 793 minor 
Cursor Investigating Grok service degradation Sep 14 08:14 53 min 9 28 major Exact All products - Support portal unavailable (Global) Sep 14 07:14 5 h 7 min 1 2 no impact stated 
Lithic Intermittent timeouts on Tokenization and Card Creation API endpoints Sep 14 07:05 42 h 38 min 1 2 major 
CloudConvert EU Central, US East, and 1 other service are down Sep 14 06:56 2 h 41 min 12 33 minor Instructure Canvas support phone system is experiencing connection issues Sep 14 06:52 5 h 33 min 2 4 minor 
Bandwidth Outbound SIP Auth Calling incident Sep 14 06:10 2 h 28 min 12 66 major 
Snowflake INC20000217 Sep 14 04:48 1 h 21 min 319 1,904 minor 
Grafana Elevated Latency Managing Cloud Provider Integrations in GCP US Central Sep 14 03:30 — 56 760 minor 
Langfuse Delayed Ingestion for non v4 SDKs Sep 14 02:51 3 h 18 min 33 253 no impact stated 
OpenAI Elevated error rates for Codex and ChatGPT Work Sep 14 02:46 1 h 10 min 794 1,932 major 
Boomi, LP Boomi - USA East, ANZ, DEU and GBR Event Streams Cloud Partial Outage - Resolved Sep 14 02:07 3 h 43 min 16 98 major 
MiniMax Elevated errors on Large Language Models (LLM) Sep 14 02:02 9 min 6 37 major MiniMax Elevated errors on Large Language Models (LLM) Sep 14 01:32 4 min 6 37 minor 
Sumo Logic Problem with Cloud SIEM Processing in North America 1 (US1) Sep 14 01:20 30 min 29 632 major MiniMax Elevated errors on Large Language Models (LLM) Sep 14 01:01 29 min 6 37 major MiniMax Elevated errors on Large Language Models (LLM) Sep 14 00:02 7 min 6 37 major 
Xero ATO services may be unavailable Sep 13 23:46 4 h 5 min 30 104 no impact stated 
AssemblyAI Elevated turnaround times for async transcription Sep 13 23:30 — 55 491 minor 
Nango Records database is experiencing degraded performance Sep 13 23:00 9 days 12 65 critical Bandwidth Bandwidth Local Market Impairment - 974 - Rochester, NY Sep 13 21:26 29 min 12 66 minor 
Gainsight Software Rules Engine Failure for few Customers Sep 13 19:32 16 h 42 min 55 277 minor OpenAI Elevated errors for ChatGPT users in Europe Sep 13 16:56 51 min 794 1,932 no impact stated 
Class Collaborate - (EU) Single Session Server Taken Out of Service Sep 13 16:46 1 min 1 no impact stated 
Hostinger· 
Hosting24 Emergency Server UK-1476 Maintenance Sep 13 16:29 8 min 1 major 
Kentik KDE Queries Failing Sep 13 12:06 2 h 42 min 2 95 major MiniMax Elevated errors on Large Language Models (LLM) Sep 13 12:05 1 min 6 37 major MiniMax Elevated errors on Large Language Models (LLM) Sep 13 10:02 1 min 6 37 minor OpenAI Codex GitHub Review and Pull Request Failures Sep 13 09:26 27 min 794 1,932 2critical 
GitHub Incident with several GitHub Services Sep 13 09:16 1 h 28 min 207 1,172 no impact stated 
Stripe Elevated Interac errors Sep 13 04:45 11 h 4 min 713 1,636 no impact stated 
Authorize.net CreateTransaction API calls Failing Sep 13 04:05 1 min 13 24 minor DevRev Elevated API latency in the India region Sep 13 03:31 36 min 5 98 critical Bandwidth Bandwidth Local Market Impairment - 951 - Rocky Mount, NC Sep 13 01:00 4 days 12 66 major MiniMax Elevated errors on Large Language Models (LLM) Sep 13 00:02 4 min 6 37