Upstream incidents
major· Anecdotes· · 1 h 31 min
Third-Party Provider Outage Impacting Anecdotes Platform
minor 
Twilio· 
SendGrid· 
Segment SMS Delivery Delays from Twilio to XL Axiata Indonesia and Smart Axiata Cambodia Sep 14 15:51 7 h 5 min 828 1,916 6minor 
Flatfile Service Degradation on Existing Workbooks Sep 14 15:35 7 h 3 min 5 33 minor 
Scaleway [WBHE] - [fr-par] - Customer websites are slow on pf-014.whm.fr-par.scw.cloud Sep 14 15:34 55 min 23 359 minor 
Grafana Intermittent Metric Write Errors in GCP US Central (prod-us-central-0) Sep 14 15:30 — 56 772 minor 
Xero UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll) Sep 14 15:08 22 h 35 min 32 107 1critical 
Kaseya Datto Workplace - US Region - US-based users are currently unable to authenticate to US-hosted cells Sep 14 15:05 3 h 42 min 2 3 major 
Nebius Managed Service for SkyPilot: cluster creation and update requests failing in eu-north1 Sep 14 15:00 24 h 33 min 12 679 1major 
Telnyx Intermittent errors for /v2/ai/openai/models and /v2/ai/openai/chat/completions Sep 14 14:53 6 min 18 216 no impact stated 
Hostinger· 
Hosting24 Emergency Server US-2224 Maintenance Sep 14 14:53 58 min 1 critical 
Red Hat Model Hosting Platform Upgrade Sep 14 14:50 20 h 18 min 8 947 minor 
Webflow [RESOLVED] Reports of issues impacting multiple Webflow services Sep 14 14:31 48 min 16 28 major 
Vanta Some Vanta AI features are unavailable Sep 14 14:10 1 h 30 min 106 272 1minor Twilio· SendGrid· Segment User Authentication Identity SNA Failure Increase for Smartfren in Indonesia Sep 14 13:58 12 h 45 min 828 1,916 8minor 
nShift FTP file processing issue Sep 14 13:47 24 h 54 min 1 major Red Hat Initial: Quay.io Push/Pull Degraded Sep 14 13:34 19 h 41 min 8 947 major 
Docker Issues viewing newly pushed images and tags Sep 14 13:29 5 min 3 major 
Productboard Productboard Spark is unavailable Sep 14 13:26 51 min 25 225 1no impact stated 
Toggl Elevated API Errors Sep 14 13:25 4 min 1 2 minor 
JumpCloud Degraded Radius Service - EU region Sep 14 13:25 1 h 12 min 4 5 minor 
Exact Exact Online Premium – System unavailable (NL) Sep 14 13:22 39 min 1 2 critical 
Descript Rooms Recording Outage Sep 14 13:09 35 min 1 5 no impact stated 
Sumsub Dashboard applicant search impaired Sep 14 13:00 — 3 37 no impact stated 
Contentsquare Error Analysis: Encrypted API Response Details Missing Sep 14 12:57 1 min 7 99 major Kaseya Datto Networking - Network Manager - Datto Secure Edge (SASE) administrators unable to create Fabric Tunnels Sep 14 12:56 1 h 7 min 2 3 critical Kaseya Datto SaaS Protection - SaaS Protection Status Page in Datto Partner Portal Not Loading Customer Details Sep 14 12:46 5 h 7 min 2 3 minor Exact Exact Cloud Services - Unable to reset password via the Password Reset Portal (Global) Sep 14 12:05 21 h 13 min 1 2 no impact stated Grafana CloudWatch request timeouts in prod-us-central-0 Sep 14 12:00 — 56 772 minor 
CircleCI· 
Vamp Increased wait times for macOS jobs Sep 14 11:59 1 h 8 45 minor Exact Exact Online Projects - Error during bank statement import (NL) Sep 14 11:44 2 days 1 2 major Exact Exact Online Jaarrekening – Submitting reports at the Chamber of Commerce results in discrepancies (NL) Sep 14 11:41 2 days 1 2 no impact stated 
Telesign Operator Alert - Kuwait (KW) - Zain (419/02) Sep 14 11:39 11 h 2 min 8 464 minor 
Qualys Multiple Shared Platforms : Patch Deployment Failures for KB5123099 – FileHashValidationFailed Error (IM-12864) Sep 14 11:26 2 days 6 21 1minor Scaleway [Support] Phone assistance is unavailable Sep 14 10:49 6 days 23 359 major 
Yousign Slowdown on processor Sep 14 10:08 1 h 41 min 3 67 1no impact stated 
Whereby Issues when joining room Sep 14 09:59 4 min 2 minor Twilio· SendGrid· Segment Voice Call Failures from a Subset of Twilio United States Phone Numbers to Korek Iraq Sep 14 09:48 7 h 39 min 828 1,916 3minor 
Airwallex US Increased latency in Web App Sep 14 09:47 — 3 21 minor 
Uanataca Instability of the Prevent and Trust and Sign services Sep 14 09:38 3 h 47 min 1 2 minor 
Scrive Email Delivery - Degraded Performance Sep 14 09:28 48 min 1 major Kaseya Autotask PSA - Inbound Email Processing - Inbound emails are not being processed and related items are not being created Sep 14 09:21 2 h 36 min 2 3 minor 
GetResponse Issues with image loading affecting Self Service Clients Sep 14 09:16 4 h 9 min 3 minor 
Pennylane Pennylane application disruption Sep 14 09:15 50 min 1 minor 
Mailgun Route delays in EU Region Sep 14 09:15 58 min 244 1,431 1minor 
Instructure Some users are experiencing slow load times when accessing Canvas Sep 14 09:13 33 min 2 4 no impact stated Scaleway [PGWY] - [fr-par-1] - Public Gateay stuck in a transient state Sep 14 09:09 — 23 359 1minor 
Gladia [Europe] API is in a degraded state Sep 14 09:07 7 h 31 min 8 407 major Scrive Support Phone - Partial Outage Sep 14 08:46 1 h 5 min 1 minor Exact Exact Boekhoud Gemak - Attachments purchase invoices not visible (NL) Sep 14 08:46 24 h 20 min 1 2 minor Twilio· SendGrid· Segment SMS Delivery Delays from a Subset of Twilio Short Codes to Vivo Brazil Sep 14 08:34 7 h 4 min 828 1,916 4minor 
Front [office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2] Sep 14 08:20 2 h 40 min 41 808