Zendesk
zendesk.com · support
Zendesk declares 37 subprocessors, plus 13 of its own affiliates, in its subprocessor list, which we last checked on Nov 11, 2026 (evidence). They include Amazon Web Services, Google Cloud and OpenAI. No published changes since we first read it on Sep 21, 2026. 492 tracked vendors name Zendesk as a subprocessor, including Cloudflare, Datadog and Atlassian.
Subprocessors CSV of Zendesk's subprocessors · Atom feed of Zendesk's subprocessors DORA draft CSV of Zendesk's subprocessors as declared by Zendesk what's this? ·
37 third parties, 13 affiliates.
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Aiven Oy | Provides search and data analytics functionality. | United States; Belgium | |
| Amazon Web Services, Inc. | Cloud Service Provider for All Services | United States; Ireland; Germany; United Kingdom; Japan; Australia | |
| Amazon Web Services Australia Pty. Ltd. | Cloud Service Provider | United States; Canada; United Kingdom; Germany; Australia | |
| Anthropic, PBC AI | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data | |
| APIHub, Inc. (aka Clearbit) | Provides the marketing data engine used for the Reach functionality available in Zendesk Sell. | United States | |
| Base sp. z o. o. (Base spółka z ograniczoną odpowiedzialnością) | Poland | ||
| Baseten Labs, Inc. AI | Provides hosting and inference infrastructure for open-weight AI models. | No hosting of Service Data | |
| Cartesia AI Inc. | Provides text to speech generation for voice-related features. | No hosting of Service Data | |
| Cleverly, Unipessoal, LDA | Portugal | ||
| Cloudflare, Inc. | Provides content distribution, network performance optimization, security, abuse prevention, and DNS services for web traffic transmitted to and from the Services. | Local (Cloudflare routes traffic to worldwide data centers closest to the user's location. Logging by Cloudflare is performed in the United States.) | |
| Daily.co | Provides voice channel infrastructure. | No hosting of Service Data | |
| Datadog, Inc. | Provides logging platform used for performing analytics, debugging, troubleshooting, auditing, reporting, and detecting and alerting on unexpected application behavior. | Forethought AI Agents: United States; United States; United States; Germany | |
| Deepgram Inc. AI | Supports voice-related features, including generating transcripts and providing analysis and data redaction functionality for recordings and transcripts. | No hosting of Service Data | |
| ElevenLabs Inc. AI | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data | |
| Fireworks.ai, Inc. AI | Provides hosting and inference infrastructure for open-weight AI models. | No hosting of Service Data | |
| Forge Technology, Inc. (aka Paragon) | Provides integration infrastructure platform services | No hosting of Service Data | |
| Functional Software, Inc. (aka Sentry) | Provides cross-platform error monitoring and reporting services. | United States; Germany | |
| Gladia, Inc. | Provides natural language processing services for voice-related features. | No hosting of Service Data | |
| GoodData Corporation | Supports analytics functionality in Insights. | United States | |
| Google LLC | Supports translation functionality available to Agents, analytics dashboards and features, user authorization within WFM, and generative artificial intelligence and natural language processing services. | No hosting of Service Data | |
| Google LLC, Google Cloud EMEA Limited | Cloud Service Provider for AI Agents (Legacy)* | United States; Belgium | |
| Groq, Inc. AI | Provides hosting and inference infrastructure for open-weight AI models. | No hosting of Service Data | |
| Halon Security AB | [Optional] Supports email filtering and security services. | Germany | |
| Microsoft Corporation | Hosts large language models used to provide generative artificial intelligence and natural language processing services. | No hosting of Service Data | |
| Mistral AI AI | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data | |
| MongoDB, Inc. | Provides scalable database services used to host select Service Data. | AI Agents (Legacy): United States, Belgium; Forethought AI Agents: United States; United States; Canada; United Kingdom; Germany; Australia; United States; Ireland; Germany; Japan; Australia | |
| OpenAI, L.L.C. AI | Provides generative artificial intelligence and natural language processing services. | No hosting of Service Data | |
| Pusher Ltd. | Supports live event handling and messaging services for system-wide notifications. | United States | |
| Qualitista OÜ | Estonia | ||
| Raintank, Inc. (aka Grafana Labs) | Provides logging and observability functionality. | United States; Belgium | |
| SendGrid, Inc. | Provides email campaign services used to send notification emails and dashboards to Agents and End-Users. | United States | |
| Smooch Technologies ULC | Canada | ||
| Snowflake Inc. | Provides data warehouse and analytics services and supports advanced Analytics Functionality. | United States; Germany | |
| Twilio, Inc. | Supports telecommunication and messaging functionality, including telecommunication infrastructure. | Voice Functionality, AI Agents: United States, Ireland, Australia; Zendesk Sell, Forethought AI Agents: United States | |
| Tymeshift doo Novi Sad | Serbia | ||
| Ultimate Enterprises Oy | Finland | ||
| Unleash Labs Ltd. | Israel |
Zendesk affiliates (13)
Web TechnologiesCSV of Zendesk's web technologies · Atom feed of Zendesk's web technologies
Zendesk's homepage made 316 requests to 38 domains, 17 services controlled by another company, and 5 domains not identified.
17 third parties by category: Advertising 7Marketing automation 4Analytics 2Cookie compliance 1CDN 1Other 2
Third parties 17 · 141 requests
6Sense Insights, Inc. 6sense 40
GetVector, Inc. Vector 13
MediaMath mathtag.com 3
The Trade Desk, Inc. adsrvr.org 3
UNPKG Unpkg web-vitals 3 3
Reddit, Inc. Reddit Ads 2
Unknown 5 · 9 requests
cr-relay.comdpmsrv.comusbrowserspeed.comd2v83son8kay5v.cloudfront.netsfo2.cdn.digitaloceanspaces.com
First party 1 · 166 requests
Zendesk Amazon ALB Amazon Web Services AppNexus Cloudflare HSTS Innovid Advertising Measurement Next.js 14.2.30 Open Graph Priority Hints React Sentry TVSquared Webpack Zendesk core-js 3.32.2 styled-components 5.3.11 Datadog 166
7 tracked companies loaded by the homepage are not in Zendesk's subprocessor list. A website can use a service without it processing customer data.
Subprocessor of (492)CSV of the companies listing Zendesk · Atom feed of the companies listing Zendesk
123FormBuilder 123formbuilder.com
15Five 15five.com
1Password 1password.com Customer Support
2NDSITE Inc. (Freshbooks) freshbooks.com Customer Support
5CA 5ca.com Customer support handling platform.
8fit 8fit.com Provides a more efficient customer relationship management
ABBYY abbyy.com Client service and engagement platform to manage client request
Ablebits ablebits.com We use Zendesk to provide our support for our Users and Customers and process Support Service Information.; We use the Zendesk Chat widget to provide chat functionality on ablebits.com.
Absorb Software absorbai.com Absorb uses Zendesk as its support ticketing system for customer services. Data processed will include user customer contact details and data shared by client contacts for support purposes.; Zendesk Privacy Policy can be viewed here.
Acceleraate acceleraate.com
Actionstep actionstep.com Customer Support; Provides access to self-help and customer support
Addepar addepar.com Operation of a cloud-based help desk support ticketing service and management platform on behalf of Addepar.
Addigy addigy.com
Adobe adobe.com Zendesk supports Adobe’s customer care support services by providing scalable customer service solutions (including messaging, help center coordination, agent workspaces, ticketing integration, issue routing, integrations, and analytics and reporting). To provide these services, they may process some limited personal data (such as name, age and date of birth) and details relating to business activities (e.g., the context of the support issue they are engaging with Adobe on).
Aembit aembit.io Customer support platform
Affinda affinda.com Storage and management of customer support interactions; incidental processing of customer data contained in support communications (specific information can be redacted or obfuscated at customer request)
Age of Learning ageoflearning.com Tracking and resolving customer support tickets
Aha Labs aha.io
Airbyte airbyte.com Customer Support; Customer support platform used for managing and responding to user inquiries, support tickets, and service requests.
AirCall aircall.io
Airship airship.com Technical Support Platform Provider
AIRSLATE airslate.com Customer Support Ticketing System
Airwallex US airwallex.com Central customer support platform for tickets, workflows, escalations and support analytics; Customer Support / Ticketing
Aiven aiven.io
Akita akitaapp.com Zendesk provides help desk and ticketing services used to resolve customer issues.
AlertMedia alertmedia.com AlertMedia customer ticket processing
Allocadia allocadia.com - Data Transfer Mechanism: SCC - Customer B2B Employee User Data Processed: First name, Last name, Business email, UserID, IP address, Job title, Business phone number (optional), Business postal address (optional); Customer support (support tickets & communications)
Alohi alohi.com Cloud-based customer support services
Anaconda anaconda.com Customer support and account management services
Anecdotes anecdotes.ai Support service (ticketing system)
AODocs aodocs.com
Apester apester.com Support Services
API7.ai api7.ai Customer Support
APILayer apilayer.com Support team ticketing service
APIVoid apivoid.com
Apollo GraphQL apollographql.com
- Appamondo appamondo.com Support, customer experience and communication management.
- AppDirect appdirect.com
AppOmni appomni.com Support Tickets
Apporto apporto.com Customer support ticketing and communication platform
AppsFlyer appsflyer.com Support service (ticketing system)
APPZEN appzen.com Support ticketing system
Arctic Wolf arcticwolf.com Product ticketing system
Arkose Labs arkoselabs.com Customer Support Ticketing Software
Ascendo ascendo.ai CRM and support ticketing platform
Atlassian atlassian.com Customer service and technical support
Atomic.io atomic.io Customer support management
Attensi attensi.com Processing of support tickets
Auvik auvik.com Customer support platform
aXcelerate axcelerate.com.au ###### Service Provided Customer support ticketing ###### Data Accessed Customer contact details, support artefacts ###### Safeguards ISO 27001, SOC 2; Customer support
- Show next 50
ComplianceCSV of Zendesk's compliance · Atom feed of Zendesk's compliance
FedRAMP Marketplace
| Offering | Status | Impact | Agencies | Since |
|---|---|---|---|---|
| Zendesk Customer Support and Help Desk Platform | Authorized | LI-SaaS | 5 |
FedRAMP status from the FedRAMP Marketplace (evidence)
Incidents reported by Zendesk's subprocessorsCSV of incidents reported by vendors Zendesk lists · Atom feed of incidents reported by vendors Zendesk lists
418 reported incidents in the last 30 days, by 16 of the vendors Zendesk lists as subprocessors.
A subprocessor list names a company, not the service an incident touched. This does not show that Zendesk was involved.
And 393 more. All of them: CSV · Who is around them.
ChangesCSV of Zendesk's changes · Atom feed of Zendesk's changes
See the list as we read it on any date: Time machine
- Changed registry listing: fedramp:FR1821856903 evidence: registry listing: fedramp:FR1821856903
- Changed registry listing: fedramp:FR1821856903 evidence: registry listing: fedramp:FR1821856903
- Changed registry listing: fedramp:FR1821856903 evidence: registry listing: fedramp:FR1821856903
Rating badge for Zendesk's site
It updates with the rating.
<a href="https://thirdpartyindex.com/vendors/zendesk"><img src="https://thirdpartyindex.com/badge/zendesk.svg" alt="Zendesk transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/zendesk)