Upstream incidents
no impact stated· BigCommerce· · —
Search is degraded on a subset of stores
critical 
UiPath Insights Portal Unavailable in UAE Region Oct 2 00:13 37 min 2 11 major 
MiniMax Elevated errors on Large Language Models (LLM) Oct 2 00:02 2 min 6 32 minor 
MongoDB MongoDB Charts: Infinite login loop when creating new Charts projects Oct 2 00:01 5 h 219 1,324 no impact stated 
SuprSend Object/Users/Preferences API is back up Oct 1 23:02 1 min 1 2 minor 
Twilio· 
SendGrid· 
Segment SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India Oct 1 23:01 7 h 39 min 751 1,703 5minor 
Qualtrics Receipt Scanner question issues in all regions Oct 1 22:58 6 h 1 min 19 216 minor 
Acquia Acquia has identified an interruption of service for Acquia Search Oct 1 22:42 18 h 30 min 2 13 critical 
Astronomer Tasks getting stuck in the queued state and failing Oct 1 22:40 1 h 7 min 5 63 minor 
Xero Degraded Performance: US Payroll (Powered by Gusto) Oct 1 21:36 2 h 53 min 26 94 minor 
Read AI Read AI Templates are not loading Oct 1 21:36 1 h 26 min 1 minor 
Delinea Secret Server EU: RPC job failures Oct 1 21:22 3 h 3 min 1 minor 
WorkOS Elevated errors for Audit Logs Oct 1 21:16 42 min 111 1,130 1minor 
Reducto Degraded performance on Parse API in the EU region Oct 1 21:13 56 min 10 130 minor 
Temporal UI Disruptions in GCP us-central1 Oct 1 21:06 41 min 44 1,019 5major 
Canonical "wiki.ubuntu.com" is Down Oct 1 21:06 26 min 1 1,245 no impact stated 
BigCommerce Search is degraded on a subset of stores Oct 1 21:00 — 1 minor 
Pendo Some Customers Unable to Connect to Pendo MCP Oct 1 20:49 12 h 29 min 140 670 1no impact stated 
Lovable Issues with previews, remix, and static asset serving Oct 1 20:46 22 min 1 minor 
Colossyan Creator ongoing NEO 2 rendering is degraded Oct 1 20:18 ongoing 2 13 major 
Imperva [INC-1149] Service degradation of Frankfurt, Germany (HHN) PoP Oct 1 20:07 6 h 43 min 5 49 1major 
Kaseya Datto SaaS Protection - Service disruption for customers hosted on node 'aue1-bfyii-2213' Oct 1 19:58 18 h 24 min 2 3 minor 
Discord Elevated API error rate Oct 1 19:48 1 h 4 min 14 103 critical 
Entri IONOS domain purchases unavailable Oct 1 19:13 2 days 4 9 1minor Reducto Degraded performance on Parse API Oct 1 19:07 1 h 52 min 10 130 minor 
Veryfi Incomplete extraction results Oct 1 18:59 20 h 25 min 2 30 minor UiPath Agent failures and model selection issues across all regions Oct 1 18:57 48 min 2 11 major 
OpenAI Issues with login, signup, and ads Oct 1 18:46 53 min 720 1,751 11minor Twilio· SendGrid· Segment A2P Campaign Registration Delays Oct 1 18:38 4 h 53 min 751 1,703 6no impact stated 
Movable Ink Campaign Scheduling and Data Processing Delays Oct 1 18:30 — 1 no impact stated 
Telesign Possible Delays Oct 1 18:25 1 min 7 425 major 
Aha Labs Some Aha! Builder applications unavailable. Oct 1 18:23 33 min 11 28 minor 
Moveworks Duplicate Employee Communications Messages on Microsoft Teams Oct 1 18:17 2 h 47 min 2 205 minor UiPath Failures in low-code agents for community users in Europe Oct 1 18:17 1 h 50 min 2 11 minor 
Lettermint Intermittent API errors Oct 1 18:09 8 min 1 minor 
Digicert ongoing DigiCert Alert - DigiCert Alert - Go>Sign Mobile App failures for Android users Oct 1 18:00 ongoing 2 3 major Kaseya BMS & Vorex - Billing and Invoice Errors Oct 1 17:55 2 h 14 min 2 3 minor 
Ping Identity PingOne Directory - Global - Admin UI - Degradation Oct 1 17:51 34 min 6 48 1critical 
ESET ESET PROTECT Hub outage Oct 1 17:20 18 h 30 min 1 2 minor 
Greenhouse Performance Degradation - Voice AI Interview Evaluations Oct 1 17:12 2 h 9 min 5 7 minor 
Smartsheet Both automated and manual approval workflows are currently failing to execute Oct 1 17:03 5 h 22 min 10 12 minor 
Sinch Service Degradation - 10DLC Campaign Provisioning Oct 1 16:36 2 h 14 min 26 1,063 critical 
Bandwidth Bandwidth Local Market Impairment - 532 - Wichita, KS Oct 1 16:31 32 h 47 min 12 62 minor 
Anthropic Delayed credits on the Claude Platform Oct 1 16:20 6 h 15 min 529 1,680 7no impact stated Bandwidth 10DLC Campaign Search Incident Oct 1 16:14 3 h 46 min 12 62 no impact stated Telesign Possible Delays Oct 1 16:14 1 min 7 425 minor 
Clerk Dashboard increased latency Oct 1 16:10 14 h 18 min 28 148 no impact stated 
Zoom Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events Oct 1 16:08 1 h 44 min 170 892 1minor 
Moneris Batch upload via SFTP - Important Update Oct 1 16:07 1 h 40 min 1 major MongoDB Trigger processing may be delayed globally Oct 1 15:41 5 h 12 min 219 1,324 4major 
Ably Elevated API Errors Oct 1 15:36 26 min 12 783 1