Third Party Index

Axis Communications

axis.com

Subprocessors

None extracted.

Listed as a subprocessor by (1)

1 company
  • Genetec genetec.com Provides device managements services for Axis units

Compliance

Certified

Certifications as Axis Communications's trust center lists them; reports are usually shared on request (evidence)

Service status

Jul 4: no incident reportedJul 5: no incident reportedJul 6: no incident reportedJul 7: no incident reportedJul 8: no incident reportedJul 9: no incident reportedJul 10: no incident reportedJul 11: 1 incident (1 major)Jul 12: no incident reportedJul 13: no incident reportedJul 14: no incident reportedJul 15: no incident reportedJul 16: no incident reportedJul 17: no incident reportedJul 18: no incident reportedJul 19: no incident reportedJul 20: no incident reportedJul 21: no incident reportedJul 22: no incident reportedJul 23: no incident reportedJul 24: no incident reportedJul 25: no incident reportedJul 26: no incident reportedJul 27: no incident reportedJul 28: no incident reportedJul 29: no incident reportedJul 30: no incident reportedJul 31: no incident reportedAug 1: no incident reportedAug 2: no incident reportedAug 3: no incident reportedAug 4: 1 incident (1 major)Aug 5: no incident reportedAug 6: no incident reportedAug 7: no incident reportedAug 8: no incident reportedAug 9: no incident reportedAug 10: no incident reportedAug 11: no incident reportedAug 12: no incident reportedAug 13: no incident reportedAug 14: no incident reportedAug 15: no incident reportedAug 16: no incident reportedAug 17: no incident reportedAug 18: no incident reportedAug 19: no incident reportedAug 20: no incident reportedAug 21: no incident reportedAug 22: no incident reportedAug 23: no incident reportedAug 24: no incident reportedAug 25: no incident reportedAug 26: no incident reportedAug 27: no incident reportedAug 28: 1 incident (1 major)Aug 29: no incident reportedAug 30: no incident reportedAug 31: no incident reportedSep 1: no incident reportedSep 2: no incident reportedSep 3: no incident reportedSep 4: no incident reportedSep 5: no incident reportedSep 6: no incident reportedSep 7: no incident reportedSep 8: no incident reportedSep 9: no incident reportedSep 10: no incident reportedSep 11: no incident reportedSep 12: no incident reportedSep 13: no incident reportedSep 14: no incident reportedSep 15: no incident reportedSep 16: no incident reportedSep 17: no incident reportedSep 18: no incident reportedSep 19: no incident reportedSep 20: no incident reportedSep 21: no incident reportedSep 22: no incident reportedSep 23: no incident reportedSep 24: no incident reportedSep 25: no incident reportedSep 26: no incident reportedSep 27: no incident reportedSep 28: no incident reportedSep 29: no incident reportedSep 30: no incident reportedOct 1: no incident reported

90 days agotoday

  • 3 incidents in 90 days
  • 3 major or critical
  • 4 min typical time to resolve
  • 9 min longest major
BeganIncidentImpactLasted
Disturbance in Axis Site Designermajor4 min
Cloud Storage Video Upload Problem in Europe Regionmajor3 min
We are currently experiencing intermittent problem when performing recording playback using the ACS Edge PC client and in MySystems. ACS Edge Mobile app playback is not affectedmajor9 min
Device onboarding outagemajor56 min
Partial outage in AXIS Camera Station Pro synchronizationmajor11 min
Partial outage of Device Onboardingmajor1 h 26 min
Disturbance in some of our servicescritical1 h 43 min
Issues with entering a site in AXIS Camera Station Edgemajor19 min

Incidents per month

0 2 4 Nov 2025: 0 incidents Dec 2025: 2 incidents (2 minor) · typical time to resolve 24 h 32 min Jan 2026: 1 incident (1 no impact stated) · typical time to resolve 1 h 22 min Feb 2026: 3 incidents (1 critical, 2 major) · typical time to resolve 1 h 43 min Mar 2026: 1 incident (1 major) · typical time to resolve 1 h 26 min Apr 2026: 1 incident (1 major) · typical time to resolve 11 min May 2026: 0 incidents Jun 2026: 1 incident (1 major) · typical time to resolve 56 min Jul 2026: 1 incident (1 major) · typical time to resolve 9 min Aug 2026: 2 incidents (2 major) · typical time to resolve 4 min Sep 2026: 0 incidents Oct 2026: 0 incidents Nov 2025Dec Jan 2026Feb Mar Apr May Jun Jul Aug Sep Oct

critical major minor no impact stated

Components affected

ComponentIncidentsBar
Cloud Storage Playback1
User database synchronization1
Video playback1

As Axis Communications's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)

Changes

None since tracking began.

Rating badge for Axis Communications's site

Axis Communications transparency rating

It updates with the rating.

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