CoinTracker
Transparency
Breakdown
| Subprocessor list | not found | 0 / 30 |
| Processing locations | no list | 0 / 8 |
| Purposes | no list | 0 / 7 |
| Data processing addendum | not found | 0 / 12 |
| Trust center | not found | 0 / 8 |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 24 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For CoinTracker's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/cointracker"><img src="https://thirdpartyindex.com/badge/cointracker.svg" alt="CoinTracker transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/cointracker)Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
None extracted.
Service status
minor Ongoing since : ETH and EVM chain wallets failing to sync for some users
3 incidents in the last 90 days (0 major or critical, 1 minor, 2 with no stated impact) · typically resolved in 11 days
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| ETH and EVM chain wallets failing to sync for some users | minor | ongoing evidence | |
| Unable to update exchange account | none | 15 h 18 min evidence | |
| Canny Related Issues | none | 11 days evidence | |
| Portfolio page not loading for some users | minor | 5 h 55 min evidence | |
| Bitcoin wallets failing to sync. | minor | 23 h 4 min evidence | |
| Unable to login into CoinTracker | major | 1 h 52 min evidence | |
| Unable to download 2025 tax forms | none | 1 h evidence | |
| Ethereum syncs not working | none | 27 min evidence |
As CoinTracker's status page reports its own incidents (scheduled maintenance left out), read every few hours since .
Changes
None since tracking began.