DiligenceVDR.ai
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Subprocessors
12 third parties. CSVof DiligenceVDR.ai's subprocessors · Atom
| Name | Purpose | Location | Listed since |
|---|---|---|---|
| Better Stack | Centralized application log management — aggregates server logs from the API, workers, sidecar, and web for operational diagnostics and alerting; Log management | EU region (DPF + SCCs) | |
| Cloudflare R2 | Object storage; Stores encrypted customer document files uploaded to data rooms | EU or US (per project; DPF) | |
| ConvertAPI | Converts CAD drawings (.dwg/.dxf) and Apple Numbers spreadsheets to viewable PDFs when such files are uploaded. Routed to the regional endpoint matching the project's residency (EU projects → EU endpoint, US projects → US endpoint), so document bytes stay in-region; Document conversion / rendering (optional per project) | EU or US (per project; regional endpoints) | |
| DeepL | Document translation (optional per project); Translates uploaded Word/Excel/PowerPoint files when a project user requests translation — the primary engine for files above roughly 50,000 characters of text, and the quality fallback for smaller ones if Azure cannot complete them. DeepL never receives PDFs: its PDF pipeline would introduce a further document-conversion sub-processor, so PDFs stay with Google | EU (DeepL SE, Cologne, Germany — EU data centers) | |
| Google Cloud (Vertex AI & Cloud Translation) | AI / LLM provider (optional per project); Vertex AI: document text extraction, vector embeddings, semantic search, chat-based Q&A, and the terminal text fallback for any translation the document engines cannot complete. Cloud Translation: translation of PDF documents when a project user requests it, and failover for Word/Excel/PowerPoint files when the primary engine cannot complete them. Both only when AI features are enabled by the project administrator | EU or US (per project; DPF) | |
| Google Cloud SQL (PostgreSQL) | Hosts the PostgreSQL databases that store project metadata, permissions, and audit logs. Three instances: control plane (US-East, shared) for user accounts and project index; US data plane (US-East) for US projects' room data; EU data plane (EU-West, Netherlands) for EU projects' room data. EU projects' document metadata and audit logs never leave europe-west4.; Managed database | US-East and EU-West (DPF) | |
| Microsoft Azure AI Translator | Document translation (optional per project); Translates uploaded documents when a project user requests translation: data and text formats (CSV, TSV, TXT, HTML, Markdown, Outlook MSG, OpenDocument spreadsheets), images (JPEG, PNG, BMP, WebP — translated via OCR), and Word/Excel/PowerPoint files under roughly 50,000 characters of text, which is the majority of Office documents in a typical room. Larger Office files go to DeepL first. Azure never receives PDFs | EU or US (per project; West Europe / East US resources; DPF) | |
| Railway | Cloud hosting & compute; Hosts the Redis cache and Sidekiq job queue per region (US and EU). No customer document content is stored in Redis; only ephemeral job metadata and session keys.; Managed cache & queue; Runs the web frontend, API, background workers, and document-processing jobs that serve customer traffic. Two regional stacks: US (us-east4, Virginia) and EU (europe-west4, Netherlands). | US-East and EU-West (DPF) | |
| Resend | Delivers invitation, notification, and security emails to account holders; Transactional email | EU region (DPF) | |
| Sentry | Collects application error telemetry to diagnose service failures; Error monitoring | EU region (DPF) | |
| Stripe | Payments; Processes billing and subscription payments for paid plans | US (DPF) | |
| WorkOS | Authentication & identity; Sign-in, enterprise SSO/SAML, directory sync, and multi-factor authentication | US (SCCs) |
Changes
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